White Sand, Carretera Arena Gorda, Bavaro, 23301 Punta Cana, Dominican Republic
#67 of 132 hotels in Punta Cana
Guests' ChoiceBased on 242 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
8.3
Facilities
7.5
Staff
8.6
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 7 May 2024
Mikael
United StatesI think they need to invest more in their night time entertainment and a better audio system near the beach and pool. Need to upgrade beach towels and wash clothes.
I absolutely loved it here. You get more than what you pay for! The service is phenomenal and the resort is kept up to par and is beautiful. They are slowly doing upgrades so I can’t wait to see what it looks like in a year or so.
Stayed in May 2024
Reviewed: 2 May 2024
Alba
ColombiaUnfortunately This resort does not have handicap spaces, they do not have adapted bath toilets with grabs rails. HOWEVER, They made all their efforts to adapt a bath useful for my condition. I appreciate all support that they gave me there. Thank you Paulina for everything.
The food was good, the location is perfect, the staff is exceptional, they are very friendly, kind and the most time they try to solve any problem. Paulina is the best of the best. She made the reservation for good transportation from airport to the resort and to everywhere and they were always on time. She also made a reservation for our religious ceremony in beautiful church close to the Resort, (My parents' Golden wedding) . My family really enjoyed this time there. The activities at night were good and everything was perfect for family vacation.
Stayed in April 2024
Reviewed: 25 April 2024
Tanaysia
United StatesThr food was pretty good, different options. The room s were clean and really comfortable. The staff were really friendly. Would Definitely visit again😊😊
Stayed in March 2024
Reviewed: 20 April 2024
Kessoy
United StatesThe property was nice, I love the fact that it was all inclusive and the food was really good! Will definitely recommend vik to my friends.
Stayed in April 2024
Reviewed: 17 April 2024
Donnelle
United StatesI would have given a complete 10 except for cigars!😞 we came for fresh air n sunshine. When one lights up a cigar, it lasts all day and permeates the entire area forcing carcinogenic (cancer causing) 2nd hand smoke to non-smokers. Cigars literally make me sick to my stomach. I noticed others pick up and leave the area too. To top it off, cigars venders come constantly encouraging ones to buy and light up. We thought to make this a vacation every 6 months until we were forced away from our relaxed section by cigar smokers. So Now, we are seeking alternatives. One other suggestion would be for the kitchen buffet scramble area to label casseroles, sauces, soups, etc as vegetarian if made without meat and/or meat stock/oils. There are More and more vegetarians in this world. We avoided many foods because we weren’t sure if it had meat and we are lifetime vegetarians
Loved the room 5013! Super view!! Loved the variety of fruits, veggies, pasta, breads, dining room staff and cleanliness! Flowers were beautiful around the walkways on the property. Room service was super! Neat and clean property! Activity staff were GREAT! Loved the open, airy lobby!
Stayed in April 2024
Reviewed: 5 April 2024
Patrick
CuraçaoThe italian and mexican restaurant. Location to far from the downtown
The beach was nice. The buffet food was great. The pool was also nice.
Stayed in April 2024
Reviewed: 4 April 2024
Jianping
Canadafood is so so. sink in bathroom ia damaged
excellent locations
Stayed in April 2024
Reviewed: 1 April 2024
Enrique
United KingdomThe bed was super uncomfortable, the staff mostly rude
The beach was nice, food acceptable
Stayed in March 2024
Reviewed: 1 April 2024
Sammy
United KingdomThere should be more of a party in there duting daytime at the pool. The club was closed
The staff was truly amazing! Specifically the animation team
Stayed in March 2024
Reviewed: 29 March 2024
James
United StatesFood and drinks were generally bland, half the pool was closed during my stay due to construction (no prior notice), gym has no AC so the equipment is rusty (but usable), Wifi is terrible except in the lobby and gym, entertainment was pretty basic
Beach was beautiful (albeit a bit narrow), nice pool, walkable sized resort, landscaping and buildings were pretty, wide variety of food and drinks, good AC in rooms, great price compared to competitors
Stayed in March 2024
Reviewed: 26 March 2024
Josef
United StatesThe towels and the deck chairs could be replaced!
The food was really good and tasty!
Stayed in March 2024
Reviewed: 13 March 2024
Constance
United KingdomThe rooms were in great need of modernisation bathroom fittings old, furnature in rooms old.Had to pay for a lock for safe (this was an all inclusive holiday) this was 2 different ground floor rooms where you could not lock the sliding balcony doors.Also one of the pools was being rebuilt.
All food was very good drinks of all kind were good.
Stayed in March 2024
Reviewed: 27 February 2024
Washington
United StatesThe weight room was unsafe, The weights were rusted and broken and outdated. I was very disappointed. one of the pools needed work so it was shut down. They need to buy new pool tables they were old and not leveled properly.
All the restaurants at locations foods were outstanding. Everyday they had a variety of foods that you taste buds would enjoy. The shows at VIK Hotel was very nice.
Stayed in February 2024
Reviewed: 12 February 2024
Suelen
United StatesYou get what you pay. The installation is very old, room didn’t work in the best, but possible. Outdoor area is also something to be, needs renovation.
Stayed in February 2024
Reviewed: 2 February 2024
Mbwameh
United Statesn/a
The location was perfect. Right on the beach. Food was amazing. The staff was great.
Stayed in December 2023
Reviewed: 26 January 2024
Julieta
ArgentinaLa playa impecable
Stayed in January 2024
Reviewed: 24 January 2024
Romero
United StatesThe hotel should invest in buying more comfortable mattresses and serve drinks in crystal glasses outside the pool area.
Excellent Buffet, Staff friendly and helpful and wonderful Beach and pool.
Stayed in January 2024
Reviewed: 18 January 2024
Mark
United StatesAir conditioning was not real good but did reduce humidity. Lots of people cleaning tables, no one served coffee or water at the buffett. Wifi./Internet was limited and slow.
Food was above average. Location of the room in building 5 was great. The room was cleaned daily and the house person (Hilda ) was really pleasant.
Stayed in January 2024
Reviewed: 17 January 2024
Megan
United StatesOne pool was closed and the rooms were dingy and moldy.
Pool and beach area were beautiful. The food was good!
Stayed in January 2024
Reviewed: 12 January 2024
Frank
PanamaNo beach, plus non-stop loud music at the pool and beach.
Sadly. This hotel was the only one without a beach
Stayed in January 2024
Reviewed: 9 January 2024
Wilson
United StatesEspectacular
It’s beautiful place especial people staff and delicious food
Stayed in January 2024
Reviewed: 5 January 2024
Johnny
United StatesCould have more activities around the pool, more music to entertain the guests. Same at night, was nothing else other than dinner.
Stuff is just great. Food is good and everything else. Rooms are a little noisy but nothing they can do. I will come back to the same hotel on our next visits. Thanks all the stuff for the great treatment, excellent people.
Stayed in January 2024
Reviewed: 4 January 2024
Diego
Colombiathe staff wasn’t polite I talk about, good morning, thank you stuff
it was near to the sea and the multiple restaurants
Stayed in December 2023
Reviewed: 2 December 2023
Paula
SpainAll was good 😊
Location and facilities
Stayed in November 2023
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