Borrero 8-44 Y Sucre, 010150 Cuenca, Ecuador
#7 of 87 hotels in Cuenca
Guests' ChoiceBased on 155 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
9.1
Staff
9.4
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 23 April 2024
Damian
United KingdomAmazingly beautiful colonial building and now hotel. Very comfortable stay. Highly recommended.
Stayed in April 2024
Reviewed: 5 April 2024
Maria
Ecuadornothing
location and food
Stayed in March 2024
Reviewed: 21 March 2024
Mariam
United StatesThe room got very hot and we had to ask for a fan. The breakfast options were limited- it would be nice to have eggs and vegetables.
Gorgeous property and lovely staff
Stayed in March 2024
Reviewed: 18 March 2024
Joseph
CanadaBreakfast was delicious staff were happy to help and the location is right in the old section
Stayed in February 2024
Reviewed: 11 February 2024
Ciara
IrelandNice small hotel in quiet street. Very large room. Nice feel.
Stayed in February 2024
Reviewed: 3 February 2024
Teresa
CanadaEverything was fantastic! I cannot find fault with this hotel.
This is an exquisite hotel. Set in a former private home from 1856 converted annd later converted into a hotel in 1999. There was a beautiful sitting room, that everyone can enjoy. Staying at this place, really gives one the opportunity to experience luxury from another era. My room was simply delightful. The room was well appointed, and had all the necessities to make one very comfortable . An added bonus is that the hotel is located one block from the main square so it is close to all the action, but not impacted by all the noise. It is also three blocks from an amazing market. The staff was top-notch. Completely professional, but very friendly and helpful. The restaurant at the hotel is fantastic! I had eaten at many of different locations in the town and found this to be the best by far. I would highly recommend eating at the restaurant at this hotel. You will not be disappointed.
Stayed in January 2024
Reviewed: 26 December 2023
Danilo
MexicoInternet speed can be improved.
Location and comfortable room.
Stayed in December 2023
Reviewed: 19 December 2023
Eduardo
United StatesPoor wifi The room was spacious but had no space where to place a backpack, anything like a simple shopping bag, a bottle of water. There was no space available for clothes, shoes, etc, no drawers, the closet was useless.
Location more than anything The building was very nice The staff members were nice
Stayed in December 2023
Reviewed: 3 December 2023
Deborah
United StatesNothing! The whole experience, staff, the gorgeous room, the comfy bed, the toiletries, the dinner, the music, the atmosphere, and the location... it was ALL AMAZING!! I wish I was back there right now!!
Everything!!
Stayed in December 2023
Reviewed: 27 November 2023
M2m2
United StatesVery hot in our room facing the sun in the morning and no A/C. I had indicated we were just married in email exchanges prior to arriving, we didn't even get a congratulatory welcome mentioning it. Disappointing. The hotel restaurant is abusively expensive by Ecuadorian standard. To be avoided if possible.
The historical building The service friendly and attentioned. Unbeatable location in the historic center.
Stayed in November 2023
Reviewed: 23 November 2023
Karla
United StatesBeautiful colonial boutique hotel a few blocks from the main plaza and Cathedral.
Stayed in October 2023
Reviewed: 12 November 2023
Susan
United StatesCar alarms going off in valet parking lot behind the building
Comfortable and charming
Stayed in November 2023
Reviewed: 11 November 2023
Marek
United KingdomN/a
Great location, stunning interior!
Stayed in October 2023
Reviewed: 6 November 2023
Gladys
United StatesThe building is a historic building from 1856. The decoration, the setting, and the original features make this hotel an architectural treasure.
Stayed in October 2023
Reviewed: 6 November 2023
Dwayne
United StatesAll aspects of our stay was beyond my expectations. As a bonus, the breakfast was excellent, as a coffee nerd, I can say the coffee at breakfast is a treat, hints of chocolate. Yummy
Stayed in November 2023
Reviewed: 29 October 2023
Jessica
PeruBreakfast could improve with small changes
Stayed in October 2023
Reviewed: 25 October 2023
Mari
United StatesAll was so good.
Everything was excellent and very comfortable place. Beds were so good and everything very clean. Bice personnel too.
Stayed in October 2023
Reviewed: 19 October 2023
Damiano
SwitzerlandUncomfortable bed, too small for 2 especially for tall people.
Well located, friendly staff and beautiful Boutique Hotel. Good quality at the restaurant.
Stayed in October 2023
Reviewed: 17 October 2023
Charlotte
SwitzerlandExceptional breakfast, I also loved the soap/shower gel products in the room (l'occitane en provence products)
Stayed in October 2023
Reviewed: 10 September 2023
Christophe
FranceGreat location, great staff
Stayed in August 2023
Reviewed: 6 September 2023
Beth
United StatesLocation is great, walkable to parque Calderon and old Cuenca. The hotel is very nice, rooms are comfortable. The courtyard/restaurant is nice. Staff was very friendly. We would definitely stay there again.
Stayed in September 2023
Reviewed: 4 September 2023
Karina
United StatesI loved it all!
The hotel, room, food, staff were all excellent! We felt welcomed and at home. The food was delicious and I would highly recommend this hotel to all my friends visiting beautiful Cuenca!! Thank you!!
Stayed in July 2023
Reviewed: 11 August 2023
Antonia
EcuadorI was downstairs close to the atrium restaurant so was a little noisy at times & a bit stuffy when I closed the window that,opened to the atrium.
Great location that was quiet at night. The room was very comfortable.
Stayed in August 2023
Reviewed: 8 August 2023
Ricardo
El SalvadorBeautiful hotel in amazing location
Stayed in August 2023
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