Timanfaya 8, 35510 Puerto del Carmen, Spain
#214 of 839 hotels in Puerto del Carmen
Guests' ChoiceBased on 1449 apartment reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.4
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 3 June 2024
Barry
United KingdomThe bar staff were so miserable and unhelpful ,always talking to each other in there language . l really think this should be looked at , as they must be losing money on the bar, because l didn't want to eat or drink there after the first day . All other staff members were lovely ,smiley and helpful
Breakfast was very excellent , everything you could think of ,location was great for the strip and the old town . Room was very clean .
Stayed in June 2024
Reviewed: 3 June 2024
Carmel
IrelandThe apartments need updating very old fashioned for such high profile name like the Farionnes- reserving sun beds everyday is not fair on all the other residents- I've no problem with for elderly people but people in there 60"s are not elderly. Everyday we went out for sun loungers could not get any till afternoon time very disappointed with this. We got 2 on one day but was told by another resident that they were reserved for her and her child whom is disabled they were there on a retreat - we offered to move and I did apologise but after few minutes saw she had another 2 beds across from our area reserved also ( which I saw her friends on ) this is something you need to look at - as we go to lanzarote 3 times year but this would definitely turn us off staying with you again over this. Sunbeds should be first cone in the mornings no reserving for others with notes on them or towels ( watched one day and saw a towel on a bed for 3 hours and not one person sat on it ) disappointed as never seen anything like this in any other apartments or hotels in lanzarote. Also alot noise on few nights late in the night 3am to be precise I do no people are on holidays and like to drink etc etc - I do myself- but if there is night porter on he did noting on those nights I heard the noise ( drinking laughing etc etc ) did report this to reception the following morning.
The outside area was fabulous pool area and the jacuzzi. Very clean overall.
Stayed in May 2024
Reviewed: 1 June 2024
Patricia
United KingdomA bit on the hill
Good quality 3 star
Stayed in May 2024
Reviewed: 29 May 2024
Lynda
IrelandI had to come home 😂
Everything
Stayed in May 2024
Reviewed: 29 May 2024
Seamus
IrelandNothing
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Mervyn
IrelandBreakfast room was a little hectic, difficult to move around at times.
The apartment was superb for us, location was perfect. Staff in the main were very nice and helpful. Breakfast food was excellent
Stayed in May 2024
Reviewed: 28 May 2024
Marie
IrelandNothing
Staff so nice, very accomadating
Stayed in May 2024
Reviewed: 26 May 2024
Melissa
IrelandNoise from apartments above.
Great location, breakfast, friendly staff, close to the shops and beach.
Stayed in May 2024
Reviewed: 24 May 2024
Peter
IrelandPool closure at 6 pm,
The location was very good. The beds are very comfortable. Cleaning was excellent. Rooms comfortable. Selection of TV channels is very good. Breakfast was good.
Stayed in May 2024
Reviewed: 23 May 2024
Patricia
United KingdomNothing
Love the fariones apartmentos. Best three star there is in Lanzarote
Stayed in May 2024
Reviewed: 23 May 2024
Thelma
IrelandThe friendly staff, how clean it was and the fabulous breakfast!
Stayed in May 2024
Reviewed: 20 May 2024
Anne
IrelandNo air con
Location, really comfortable beds
Stayed in May 2024
Reviewed: 17 May 2024
Joe
FranceNo problems encountered
The location Spotlessly clean Very friendly staff Great breakfast
Stayed in May 2024
Reviewed: 15 May 2024
Denis
IrelandSunbeds were not comfortable
Spotless and breakfast was excellent
Stayed in May 2024
Reviewed: 14 May 2024
Deirdre
United KingdomSingle beds in all apartments
GREAT BREAKFAST
Stayed in May 2024
Reviewed: 11 May 2024
John
IrelandFresh and great variety
Stayed in May 2024
Reviewed: 9 May 2024
Marie
IrelandThe staff were so accommodating. It has a lovely vibe and catered for all needs.
Stayed in April 2024
Reviewed: 9 May 2024
Carol
IrelandNo air conditioning
Breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Deborah
IrelandRoom was dated
Location location location
Stayed in April 2024
Reviewed: 7 May 2024
Ruth
IrelandNothing only we didn’t stay longer !
This is a gorgeous complex in a great location, we stayed here as attending a wedding. So clean, lovely friendly staff and great breakfast more 4 star than 3 presume it’s because rooms a little dated. Very quiet and chilled during the day. Would not hesitate staying here again thank you. 5 mins walk to lively old town and nee town close by and various shopping centres.
Stayed in May 2024
Reviewed: 7 May 2024
Paul
IrelandBeds could have been a bit more comfortable
Location was great as was the breakfast
Stayed in May 2024
Reviewed: 4 May 2024
Mary
IrelandDon’t think there was anything that we disliked.
Breakfast was excellent. Daily housekeeping very good.
Stayed in May 2024
Reviewed: 3 May 2024
Ann
IrelandVery good. Would like more of a choice being Coeliac——gluten free……..more sun loungers
Stayed in April 2024
Reviewed: 2 May 2024
Tony
IrelandVery clean. Our room was cleaned every day. Staff were very friendly. Location was perfect as it was in between the new and old town. We are just back from Lanzarote and have booked these apartments again for next year.
Stayed in April 2024
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