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Reviews of Hotel Arco de Mazarelos 1 stars

Transito de los Gramáticos 1, 15703 Santiago de Compostela, Spain

#84 of 110 hotels in Santiago de Compostela

Guests' Choice

Review score

Based on 218 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 12 May 2024

    9.0
    Loved the rooms in authentic decoration. Good bar and restaurant on site.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    .

    Rustic in keeping with Santiago

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Good position and great staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed not that comfortable.

    Friendly and helpful staff. Spoke English and let us store our bags. Good position for the city.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Lovely rustic hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. As we arrived late (approx midnight) we had to ring a whatsapp number for someone to come and let us in. It was only 10 minutes which was not long but we were just glad it wasn't raining. This wouldn't be an issue in summer

    We only stayed one night but we loved the rustic decor and the very comfy bed. There was also a heater which made the room very cosy. We got the bus from the airport and didn't have a clue where to get off so we tracked it on Google maps, rang the bus bell near the hotel and it was a 1 minute walk from the bus stop. Perfect. Walking distance of all the sights and restaurants etc

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location was great. The bar/restaurant downstairs served very good food, not your 'standard tourist menu' food. Highly recommend dining there.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    One night in SdC.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The overall look of the place is that it needs a good deep clean and to be a bit more modernized. Trying to charge our phones and tablets was very difficult and not all of the electric switches worked.

    This was an actual hotel with a small reception. The owner was there. He was very kind, joyful, and helpful. He gave us a great recommendation for breakfast. The place was located in the old city which was perfect for our needs. Our room was very clean, especially the newer bathroom. Our beds were comfortable and clean. There were extra blankets which I used because the weather turned cold.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    no breakfast available

    its location friendly staff good food in the evening

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Acceptable for Camino goers due to its superb location - interesting neighborhood
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel has seen better days, Restaurant didn't operate (was closed), had to wait on personnel for 20 minutes to check-in, hot water went off in the evening - was available in the morning...also please note that access by car to this hotel is limited due to its location

    Room size is OK, location is Ok, view from the room was good

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom water closet flush was broken. No chair or desk were available in the room.

    Great location.

    Stayed in April 2024

  • Reviewed: 15 November 2023

    7.0
    Needs and update but great location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel needs and urgent update. The stairs to the rooms are old with an unatached rug. You can hear all the steps in the top floor.

    The restaurant and the location It was very clean.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was excellent - overlooking a little square, where there was a festival happening when we were staying there.

    Stayed in September 2023

  • Reviewed: 21 October 2023

    7.0
    Great location within easy access to all the sites
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Hall ways were a bit tired and grubby, carpets need a good clean Quite expensive

    Great central location, spacious clean and comfortable rooms

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very enjoyable great location,very friendly staff
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower was small as was bathroom

    Location Staff View from Balcony

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    We really enjoyed our stay .We loved our room and beautiful platers on balcony .
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked a bottle of water in room on arrival . Also tea/ coffee facilities .We however new they did not have this so brought our own . Can be noisy as on the street but shutters closed removed most of the noise . Carpet on public staircase Could be replaced , not an issue for us .

    Stunning character room bigger than expected . Clean and tidy . Location is excellent to the town and within all tourists attractions . Restaurant and bar downstairs served really good food .Limited menu but very good . Baggage storage available . Shutters that open over street .

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Fantastic vfm stay in this lovely city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Carpet on stairs is in need of replacing or removing

    Great location and very helpful staff in attached restaurant/bar Was looking out for us as we advised we would arrive after 11 at night

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    If you are a late night bird it’s a perfect place for you
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of noise till late as it’s located above a very busy dining area

    Beautiful room Prime location

    Stayed in October 2023

  • Reviewed: 27 September 2023

    9.0
    Enjoyable stay in a very convenient location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    A lovely room with historic stone walls. The balcony offered a beautiful view of the streets. The staff who welcomed us were humorous and efficient

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Fabulous welcoming rustic style hotel with great charm. Great locationt Cathedral, shops etc
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    I would give this place a 9 overall but for noise at night-time from the streets and I hate to mention it. I was awaken at 4 am to loud voices from locals (sounded spanish) that went on for a while. This was immediately followed by lovers quarrell shouting at each other for over an hour then at 6 am cleaning trucks arrived so no sleep from 4 am and I had 22km walk to do next day. Perhaps this was a one off series of unfortunate events.

    Loved this rustic style hotel. Located short walking distance to Cathedral and to Airport Bus 6A route. Felt very welcoming and homely when I arrived. From other reviews I made sure to read text instructions and checked in online and followed directions and it was easy. Rustic beadroom, absolutely spotless toilets and showers. Great bar and restaurant with good food. Fantastic view of the streets made you feel in the thick of everything. Lovely sitting outside to eat or coffee or simply chat with other Camino peregrinos. Staff fabulous.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Nice and comfortable stay if you’re looking for an affordable overnight stay in Santiago
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely old building and the terrace looked out onto the small plaza which was busy with diners of an evening. Nice charm to the place and very no fuss.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    We wish we had stayed further away from the tourist area. After the meditative quality of the Camino, too much commotion
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thé restaurant was super expensive and very small portions.

    If you are folks who turn in early, it’s noisy in August. The restaurant is below.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    :) Creaky floorboards... But what can you expect from an ancient building?

    The hotel is located in the historical centre right next door to Arco de Mazarelos and a 2-minute walk to the market. The receptionist Ceasar was very helpful and friendly. It's a good option for a night stay in Santiago de Compostela.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice bed and good bathroom on an excellent lication in Santiago. What more can you want.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    9.0
    Enjoyed our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast was basic with limited space for eating.

    Location worked well, easy access walking around to the Cathedral and shopping. Short ride by taxi to the train station. The room was very comfortable and vary clean. Bathroom was very clean and easy to use the shower/bathtub.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    9.0
    Great location, wonderful staff. Nothing is too much.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was all great. A bit noisy outside (it is Spain so be ready to hear noise late) and inside - stairs are a bit squeaky but really a great place to stay - specially after walking the French Camino. What luxury.

    Excellent location. Still in the buzz but a tiny bit away from the cathedral area and it’s many many visitors a day. No full time reception which was not a problem at all as Cecua (??) was available at all times. Restaurant was great, staff super welcoming. A big kudos to Cecua who went out of his way to accommodate.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows wre not very comfortable.

    Hotel was clean and a lovely old style hotel, staff were lovely, hotel is right in the heart of everything.

    Stayed in June 2023

Showing 1 – 25

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