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Reviews of Hotel Balneario Prats 3 stars

Plaça Sant Esteve, 7, 17455 Caldes de Malavella, Spain

#7 of 14 hotels in Caldes de Malavella

Guests' Choice

Review score

Based on 48 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Peace and tranquility in beautiful setting.
    • Leisure trip
    • Group
    • Superior Twin Room with Garden View
    • Stayed 1 night

    The food was extremely disappointing in the dining room and the cafe. I wouldn’t eat here again.

    The pool was fantastic and the gardens were lovely. The outside seating area was very pleasant. The room was comfortable and well laid out. All staff were friendly and helpful. I will definitely return.

    Stayed in May 2024

  • Reviewed: 17 September 2023

    8.0
    Convenient, good hotel, within a short (driving) distance of Girona airport
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night

    Providing tea and coffee making facilities, but this is rare in Spanish hotels

    Room spacious and well equipped. Pool very good, we enjoyed the outdoor thermal pool and the water jets. Breakfast was excellent with plenty of choice. Location central for walking around a small quiet town with an interesting history because of its thermal springs and spa establishments.

    Stayed in September 2023

  • Reviewed: 1 August 2023

    8.0
    superb and relaxing
    • Leisure trip
    • Couple
    • Superior Twin Room with Garden View
    • Stayed 2 nights

    Pool, massages, food, people

    Stayed in July 2023

  • Reviewed: 31 May 2023

    8.0
    It was the prefect start to my holiday!
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good!

    Stayed in May 2023

  • Reviewed: 21 November 2022

    9.0
    Very friendly hotel staff in a lovely setting!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Nothing, all positive.

    We initially chose this hotel as a stopover location but we will surely return to take advantage of the facilities. The hot springs pool looked delightful as did the multitude of spa and massage options that are on offer. The lovely little town of Caldes has amazing Roman baths and an interesting museum, all within a few minutes walk from the hotel. There are many beautiful walks and bicycle paths in nature very close by. Really enjoyed the idea of the bathrobe culture as people just lounged around in their robes, going from the pool to breakfast and drinks on the terrace, totally relaxed.

    Stayed in November 2022

  • Reviewed: 22 October 2022

    7.0
    Careful when booking!
    • Leisure trip
    • Family with young children
    • Economy Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Deceiving photos in Booking!! Advice: if you want to book this hotel call them first and make sure you’re paying for a proper room, not a room from the old building (50s style with old decor and poor facilities)

    Quiet rooms with great light and terrace, we had view to the back of the building

    Stayed in September 2022

  • Reviewed: 26 September 2022

    7.0
    Great staff and food, rooms need updating
    • Leisure trip
    • Solo traveller
    • Economy Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    standard room was a bit oldie.

    Staff so friendly and helpful. Food in restaurant was delicious

    Stayed in September 2022

  • Reviewed: 20 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    For a hotel which portrays itself as upmarket restaurant was more like a cafe. With main courses ok but desserts poor. Coffee had to be obtained in another part of the hotel. Shower cubicle was not clean. Floor tiles when rubbed lightly with toothbrush really changed colour. As did wall grouting. This was was the only cleanliness issue we have had in a bike trip lasting 32 days.

    Very smart spa hotel. Fridge in room. Very helpful reception staff. Bikes stored behind reception. Wine list and bar prices very good value

    Stayed in June 2022

  • Reviewed: 6 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were dated and needed upgrading for the price paid. The staff were friendly, the food was good

    The swimming pool, the setting, the breakfast

    Stayed in June 2022

  • Reviewed: 26 May 2022

    8.0
    spa hotel good, wonderful staff, need of modernising ( especially in terms of offering alternatives to guests who don’t
    • Solo traveller
    • Economy Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    I had breakfast included but I had to check out earlier than 07:45, I was given a picnic bag but I suggested the hotel to offer free hot beverages for travellers who miss the chance of staying for breakfast

    location and spa

    Stayed in May 2022

  • Reviewed: 9 April 2022

    7.0
    We would stay there again if we were passing that way.
    • Leisure trip
    • Couple
    • Economy Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Sadly the bedroom was very tired and did not match with the main hotel building. We knew the room hadn't been renovated but it was still a disappointment. It was very hot in the room - outside was 23 degrees and the radiators were on full blast. There is no soundproofing which creates problems if you are a light sleeper. There wasn't anywhere outside the hotel open for dinner. We decided not to eat in the hotel restaurant and bought salads from the nearby supermarket instead which we ate in our room.

    The outside of the hotel looks lovely as did the reception area. Breakfast was excellent. The free parking was a draw. Staff were very friendly.

    Stayed in April 2022

  • Reviewed: 23 November 2021

    8.0
    Wonderful spa and thermal baths
    • Leisure trip
    • Couple
    • Economy Twin Room with Garden View
    • Stayed 1 night

    No tea and coffee in the room

    Quaint little hotel with an amazing thermal pool. The massages were also excellent and we loved our big room with the terrace. Great car parking

    Stayed in November 2021

  • Reviewed: 12 October 2021

    9.0
    Always great to stay here
    • Leisure trip
    • Solo traveller
    • Economy Twin Room with Garden View
    • Stayed 1 night

    I always book a standard room and while I love their size and ambience perhaps they are in need of a little TLC.

    I love this hotel! It's fantastic to recharge and unwind. Family run, personable and with a lot of charm. A real treasure.

    Stayed in October 2021

  • Reviewed: 30 August 2021

    9.0
    Our room was in the older wing of the hotel - the room was comfortable but dated. We loved the terrace of the hotel and
    • Leisure trip
    • Family with young children
    • Economy Twin Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    The rooms in the unrenovated wing of the hotel are very basic and old fashioned.

    Location, terrace, pool area and staff

    Stayed in July 2021

  • Reviewed: 25 August 2021

    7.0
    Enjoyable - memorable
    • Leisure trip
    • Couple
    • Economy Twin Room with Garden View
    • Stayed 1 night

    I liked everything

    excellent services

    Stayed in July 2021

  • Reviewed: 15 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The room needs to be renewed, the bathroom too

    Breakfast, very good

    Stayed in June 2021

  • Reviewed: 27 October 2023

    10
    Lovely architecture super friendly staff and excellent food and wine. Couldn’t fault it.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    All staff were extremely friendly and helpful. Great 2 course meal for 25-29€ in the restaurant consisting of turbot and griddled sirloin steak. And I delicious bottle of Barcelona Priorat wine or very reasonable €21. We have on the new rooms Super comfy bed, excellent shower and nicely decorated. Thermal pool what’s right and somewhere safe to store my electric bike. Thoroughly recommend this place for an overnight or a couple of nights stay

    Stayed in October 2023

  • Reviewed: 1 July 2023

    10
    Beautiful surroundings and very helpful staff.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike.

    A very comfortable hotel in beautiful surroundings. We are a group of cyclists and there was an excellent secure facility for our bicycles overnight. We all enjoyed the thermal pool.

    Stayed in June 2023

  • Reviewed: 3 November 2022

    6.0
    comfortable and enjoyed the pool
    • Leisure trip
    • Solo traveller
    • Economy Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    for such a beautiful old building the lobby and restaurant area are so poor. the restaurant is like a cheap cafeteria. food is so so, breakfast underwhelming. the old rooms ( up to 118) are so shabby and outdated but the new rooms are lovely. this could be a superb hotel if all the rooms were renovated and the restaurant area styled in a more plush way as this lovely old building deserves

    The original period building, the beautiful gardens and the thermal pool

    Stayed in November 2022

  • Reviewed: 27 September 2022

    3.0
    Not worth the money.
    • Leisure trip
    • People with friends
    • Economy Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No kettle / hot drink making facilities in bedroom. No water (bottled) in room. Breakfast was ok but no fresh orange juice or fresh coffee. (Just machine). Bed was uncomfortable Room was very dated Chairs on balcony screetched Strange layout of room, chairs at end of bed is strange. Not enough blankets- was cold Over priced for the standard provided

    Bar area was pleasant.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    6.0
    adequate for short stay.
    • Leisure trip
    • Group
    • Economy Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Tired rooms in need of refurbishment. reception staff disorganised.

    good location in centre of town.

    Stayed in September 2022

  • Reviewed: 17 August 2022

    10
    Relaxing enjoyable and great value for money
    • Leisure trip
    • Family with young children
    • Economy Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was excellent used the spa treatments and was really happy with the service Fantastic hotel brilliant value for money staff were really friendly

    Stayed in August 2022

  • Reviewed: 8 August 2022

    10
    the best way to relax as a couple!
    • Leisure trip
    • Couple
    • Deluxe Double with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    the bedroom was incredible!

    Stayed in July 2022

  • Reviewed: 10 May 2022

    10
    VERY EASY TO GET TO FROM girona on the train, LOVELY VILLAGE, WOULD GO AGAIN
    • Leisure trip
    • Family with young children
    • Economy Twin Room with Garden View
    • Stayed 1 night

    I have been 4 times now, and would go again, lovely catalan village, with a train station

    the pool is wonderful, always warm, breakfast buffet , everything you require, lovely setting, gardens beautiful

    Stayed in May 2022

Showing 1 – 25

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