evening entertainment

breakfast

Stayed in April 2024

The air con in our room kept setting off the electricity, so there were a couple of uncomfortable nights. Just seems like the room needed it's aircon maintained or replaced. The tiles on the swimming pool area can be slippery so have informed the concierge to add grips to steps into the bathroom to avoid slips. Both feedback was received well and hope these are addressed for future guests.

Location was excellent. The resort is well positioned to the beach, marina, shops etc. Food was also great but could offer varied options as it did feel a little repetitive. Heated pool was perfect and the staff are wonderful

Stayed in April 2024

insufficent pool/day snack offer

magnificient views

Stayed in April 2024

No business centre at any of the 4 hotels of the resort, the kids club was very disappointing - no indoor place for activities for kids or toddlers - which would have been needed when the weather was bad. We spent one week and the weather was horrible almost the whole time - please note that it is very windy at this location. The Royal level play and pool area is very exposed to the constant wind, so people were only able to use the swimming pools and the play area a few hours a day, if it was sunny and if you got sunbeds where it was sheltered a bit.

Good food (Royal level), beautiful beaches, very nice Italian restaurant by the harbour, friendly staff by the pool.

Stayed in February 2024

Unfortunately the rule about not reserving sun loungers isn't enforced meaning that if you didn't get to the pool until after breakfast all the beds had towels on them but were unoccupied, sometimes until much later. Piped music at the pool is rather annoying.

Spacious modern suite, very comfortable and quiet. Right next to the swimming pool and across from the bar and restaurant. Huge choice of quality well presented food on the buffet. Restaurant staff so friendly and efficient, they worked so hard. Enjoyed the benefits of royal level, such as yoga classes and the spa, and also discounts on massage. Reception very helpful, especially with allowing us to stay by the pool for the afternoon after we'd checked out as we had a late flight. Amazing position on the coast with swimming in the sheltered huge bay, and enjoyed running on the coastal path.

Stayed in February 2024

The only issue was that we rented a car inside the hotel but the responsible person did not tell us that we have to pay tax on it in addition to the original price of car rent, It was surprising to see a 20 EUR charge on our car rent at the end of our stay.

Our Junior Deluxe Suite with Sea View was very comfortable and only 100 meters from the beach and a short walking distance from all we needed. You can freely choose several buffet restaurants within a walking distance to eat your breakfast and lunch/dinner (in case your reservation is half-board or all inclusive). Considering that both me and my girlfriend had back and knee pain, our king-size bed was very comfortable and we did not have any issue with it. For dinner, every night the hotel has a different offer, i.e. one night you might get a Spanish buffet and another night a Mexican buffet.

Stayed in February 2024

Small balcony, small fridge which was not cool enough. Busy breakfast room, no fresh juices, limited choice of fresh fruits

Location with see view, spacious suite/room

Stayed in January 2024

I enjoyed everything :) great hotel

The service was great. All the staff was friendly and helpful! The waiter serving the breakfast remembered how I like the coffee and the eggs from the first day and he was bringing it every morning 😊 the small things, makes a difference

Stayed in December 2023

Buffet staff ignore you.

Location , food

Stayed in November 2023

The room I got the first time was on the first floor next to the walking ways so I had to keep all windows covered. If you left something sweet on the tables, the little ants came there.

The highlight of the hotel was the Hotel activity team. Specially thanks to (Kinga, Daniel, Camilla, Melissa and the long haired dude) at Fuerteventura Castillo. They offered the hotel's customers nice company to chat with and things to do, such as padel, beachvolley, mölkky and various programs at the pool area, etc. It was perfect because I was traveling alone but many customers seemed to enjoy spending time with them. There were many different options in the hotel's restaurants, but each restaurant had mostly the same dishes. Terra Sana restaurant had different themes for dinner such as Japanese, but this could be done with an even bigger selection. Overall it was tastefull. The breakfast served at Mafasca restaurant was good and the staff was very kind. The different pool areas were great because you could always get a sheltered place from the wind. The Gym had enough equipments and good views over the beach and ocean. It was nice to run along the beach promenade. The evening programs at the Castillo was good entertainment specially the Mongolian Legacy. The hotel as a whole was so nice that I changed the flights and stayed here for a few more days and it was worth it. The second time I got an even better room on the top floor of the Royal level, which was quiet and had a good view to the ocean. I miss this place and the kind staff already :)

Stayed in December 2023

Nothing.

Everything.

Stayed in December 2023

Resuarant s not open early eveningtrees restricting views.

Loved the views and cold drinks in the mini bar.loved the giant TV loved little buggy ride to main hotel heated pool

Stayed in November 2023

All good.

Room was great and all the restaurants were very good. Choice of food was excellent. Good location and nice part of the resort. We were able to use other Barcelo facilities within the area which was a pleasant change.

Stayed in November 2023

People put towels on the pool beds very early in the morning. At the Adults Only pool there would be no more beds available around 9am, even though there is still hardly anybody there at that point. The staff does nothing against it, which I find unacceptable in this type of Resort. There could also be some music by the pool. It would be better to have Self service at the bar, at least for water and soda. Had to wait in long lines of people ordering complicated cocktails, just to get some water or a coke. More variation in the lunch and dinner buffet. Better food at El Ancla so you could have a nice dinner with a view.

The resort is built all around the bay and there are many different little bars all around, which are all included if you chose all inclusive. I really liked the smaller bars, La Perlita and La Goleta, because of the nice views and people watching. The all inclusive is very good and really includes pretty much everything (very nice cocktails, aperitifs, liquors, good wine per glass or bottle, ice creams, etc). The only thing not included is dinner at the a la carte restaurants in the Harbour. The Mexican en Brazilian restaurants are included, but I did not go there as I wanted to eat outside. Terra Sana (in the Adults Only Royal Level) serves a very good and varied breakfast. Dinner and lunch were also good but a bit repetitive each day. I did not really like the food at El Ancla (in the family part of Royal Level), but you do have nice views there when you sit outside. The pool in the Adults Only part was very nice. The room was comfortable, very comfy bed!

Stayed in November 2023

Location

Clean rooms ,clean outside resort

Stayed in November 2023

Location

Stayed in October 2023

Great property and staff, good all inclusive (royal level), very clean.

Stayed in September 2023

-

Great resort, loads of options and something for everyone. It was good that residents had the freedom to move around to the different Barcelo facilities (pools, restaurants, etc) Really good value for money.

Stayed in June 2023

Very clean and lovely rooms.

Stayed in June 2023

nothing

everything. I also work with hospitality and I can tell that they make your stay personal. I arrived at my birthday and without saying a word they welcomed me and my husband with a glass of cava. The property is beautiful and the staff are amazing. I absolutely recommend them.

Stayed in June 2023

tiny balcony poor air conditioning

the heated pools

Stayed in May 2023

Everything

Stayed in May 2023

Barcelo change the shower heads, this is a disaster, it was terrible

New arrangements of rooms, very good.

Stayed in May 2023

We were getting awful smell in the room, especially in the morning. It must be sewage issue in the area. It was only in the morning, so windows had to be opened. We were a bit surprised, as most of the staff didn't have a great English. Therefore it was hard to figure out during dinners what dishes were gluten free. Few times I've ended up in a big discomfort after dinners. They have some labeling

Very good location. Hotel pool was protected from the wind. Pool is heated, so even when you get a cloudy day, you can still enjoy your swim. Decent buffet for people with no allergies.

Stayed in April 2023