Nothing.

Excellent communication with manager who ensured we had the access code well in advance of check in time. Compact but great kitchen to prepare our pilgrim meals. Excellent location on the Camino route for leaving Bilbao the next morning.

Stayed in May 2024

Nice atmosphere, the staff was very friendly and the location was good, very close to the metro station. The bed was comfy and the room was clean and well-maintained.

Stayed in May 2024

The location. It was also comfortable and very calm.

Stayed in April 2024

Really appriciated the fact that the heating was on during evenings, cause many hostels do not put it on ( i mean, even the minimum, having energy savings on mind of course). Mercadona and some nice bars are close, center is 20min walking distance, and it is quite enjoyable walk

Stayed in March 2024

Chairs in the common area, Location (super noisy big road), not able to let fresh air in the room. Also, a very rude female fellow guest who replied to my 4year old son super heartbreaking.

Staff member very positive and very nice. Decoration inside was lovely. After a long journey and after finding ourselves to an area full of constructions, we entered a very sweet and small hostel. The room was very very basic and the worse thing was that we weren’t able to open any window for fresh air. It is located in front of the busy main road, so lots of noise and pollution. No options for sitting outdoors. The chairs inside in the common area were uncomfortable. It would be more fair if this hostel was cheaper. Lots. The area wasn’t the best, yet, a solution which is ok for solo travelers and the lady staff member was brilliant. Herbal teas available which was cool. No decaf coffee as an option but a good brand free coffe for coffee drinkers.

Stayed in March 2024

No lights in the individual beds which wasn’t a problem for me because I was in an other empty room but is helpful to have a light while in your own space without bothering roommates.

Stayed the night in Bilbao as someone just passing through. The hostel is easy to get to from the airport which was perfect for my plans, clean, quiet and very comfortable. I got in late and left early so I never got to speak face to face with the staff but they reached out via WhatsApp to answer any questions and start the check-in process.

Stayed in November 2023

It's located a bit far from the city center (about 25 min on foot from Guggenheim), in an industrial area, so the sights around are not the nicest.

The hostel was almost empty when I visited, I ended up being the only guest in the room which made it very convenient and comfortable (not sure if it would be the same when very crowded). The bed was ok. The rooms and bathrooms were clean, the staff was friendly and responded quickly via Whatsapp. There were lockers in the rooms and also in the corridor, with some extra padlocks to borrow. I could leave my luggage in the corridor locker after check out. There was a construction site right in front on the street but there was no noise. There is a nice cafe for breakfast at about 5 min walking distance.

Stayed in September 2023

The doors and the bed were a little noisy and not at the best conditions. The showers could be improved with a little more maintenance.

The best part for me was the location, very close to the center, just 30 mins walking. The neighborhood was quite and peaceful. The facilities were confortable and clean. Excellent deal for price and accommodation.

Stayed in September 2023

Staff didn't speak much English in person, only on whatsapp. We worked it out with my little knowledge of Castillian and some gesturing. Some of the other guests were loud and obnoxious, letting their alarm run for 20 minutes straight at 6 AM, and switching on all the overhead fluorescent lighting without any regard for the other guests. And when there is no staff there to run the place nothing can be done about rude antisocial behaviour like that. There is an active construction site right across from the bedroom (all female dorm), starting at 7AM and ending after 10PM at night. Neither of these two things are directly the hostel's fault, but they did kind of ruin my sleep. The beds don't seem to be anchored, or at least they are not very sturdy, because they sway back and forth any time the other person turns. It was a bit scary and woke me up several times.

Staff weren't there most of the time, but were quick to respond in whatsapp. It's located on a big, busy road in a residential area, with a few shops and breakfast places nearby. Metro station at 5 minutes walking, but The Guggenheim museum is only about a 15 minute walk along the river, and from there you can walk further into the city (Casco Viejo, Abando, La Vieja, etc) or take public transportation. The neighborhood is very nice, it's just the road itself that's too loud and busy. The kitchen is good for making coffee or tea (available and free of charge) or heating something up in the microwave, but not much else. The common area is sober but inviting; it has a long table to sit/eat at and a little reading nook. I liked it very much. The blankets were thin, old fleece ones, but warm enough for the time of year. Sheets were clean, pillows were comfortable. Each bed has a separate power outlet and a little shelf, plus an assigned locker in the room. Padlocks are provided free of charge, which was nice as that isn't always the case in hostels. I was pleasantly surprised by how clean the hostel was overall, bedrooms, kitchen, and bathrooms/showers. Staff were flexible with check in times and I was able to store my luggage there after checkout. Overall a good experience.

Stayed in September 2023

I'm not sure about the location or vibes as I was only there very briefly!

Bed was comfy, nice to have a curtain and outlet. Seemed pretty clean as well.

Stayed in September 2023

Banos not sufficiently private!

Comfortable . Access to kitchen facilities

Stayed in September 2023

There is only micro waves, fridge and water boiler, but no real kitchen to cook :(

Very nice place to stay before starting the Camino. It was no problem to stay with the bike :)

Stayed in August 2023

Showers in both male and female bathrooms didn’t have anywhere to hand the shower head while you shower. Kitchen tiny.. can’t have more than 2 people at a time. Most of the time there’s no staff present: it’s all WhatsApp.

Easy and fast communication by WhatsApp about arrival, access, parking. parking area near by Comfortable beds (twin room) Clean facilities: kitchen, bathrooms Filter coffee available! Lidl near by!

Stayed in August 2023

The location is a bit far away but quite close to bus station (15 min walk). The shower wasn’t fixed to the wall.

Friendly staff, nice hostel to stay for a night. Has lockers and good facilities.

Stayed in July 2023

Only downside was room was beside a busy road where construction happened to be taking place.

Very clean, comfortable, and staff were wonderful. Really enjoyed our stay and was only a walk along the river to reach the Guggenheim, etc. Only downside was room was beside a busy road where construction happened to be taking place.

Stayed in July 2023

A very comfy feeling, I couldn't meet the staff but their WhatsApp communication was perfect and very friendly.

Stayed in July 2023

The staff was amzing and super attentive!

Stayed in July 2023

No kettle

Clean quiet

Stayed in June 2023

Some things were in a state of disrepair.

Simple rooms, basic kitchen, nice common areas. The bathrooms and bedrooms were clean. Check in process was super easy. It's a good place if you just need a bed for a couple nights.

Stayed in June 2023

My room was next to the street and it was a bit loud and the street lights from outside were quite bright. I was hiking on the Camino and the hostel is nice for leaving town but for arriving you have to walk a lot more and after that hill to get to Bilbao I would have appreciated the hostel to be closer o the center.

The hostel is really cool and has friendly and helpful staff. It was very clean and quiet - not a party hostel :)

Stayed in June 2023

opening hours vary, however, the reception is always reachable via WhatsApp

quiet; clean bathrooms and rooms; friendly and helpful reception; tea and coffee provided; key card system; not too busy; small hostel

Stayed in June 2023

I was under the impression that the kitchen would have a stove or hot plate which it did not. That really limits your cooking options. Also, they offer tea and coffee for guests but there were no coffee filters at the moment so we couldn't really take advantage of that.

When I stayed at the hostel it was not so busy, probably since it was on the outside of the city. That meant that the room, common room, and bathrooms, my friend and I had mostly to ourselves. The space was clean and the rooms were comfy. We ended up staying an extra day to recover a bit as we on the camino currently.

Stayed in May 2023

The online check-in system was unnecessarily complicated. There were also no staff in the hostel throughout our one night stay. I would have liked to have been greeted or met by a member of staff and really don't like having to do everything online.

Room 5 was perfect for our group of 6 people. The beds were comfortable and the room was airy - i.e. well ventilated with high ceiling. The bathroom and showers were excellent and the kitchen / lounge area was also serviceable and comfortable

Stayed in May 2023

It’s not so clean but still not too bad

the location is really good, we talked with the staff through WhatsApp and they were really helpful. the atmosphere of the hostel was really nice and cozy

Stayed in May 2023