Carretera Arta - Puerto de Alcudia, Km. 23.300, 07458 Playa de Muro, Spain
#3 of 54 hotels in Playa de Muro
Guests' ChoiceBased on 155 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
9.4
Value for money
8.5
Free WiFi
8.0
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End of dialog contentReviewed: 18 November 2023
Neal
GermanyWould have liked a heated jacuzzi with jets that worked.
Good location, walk to the beach. Place is a bit dated, jacuzzi was not heated. Large selection of food; good but not great. Pool was large but cool. Staff were nice. Room is fine, again a bit dated but AC worked well.
Stayed in September 2023
Reviewed: 1 November 2023
Simon
United KingdomThe only thing we didn't like was having to go home!
Very friendly and helpful staff, great choice at breakfast and dinner. Very friendly service at the terrace bar in the evenings. Good location near the beach and expansive nature reserve. A bus stop right outside the hotel with a very good bus service was very handy. Accommodation was clean, well-serviced and very comfortable. As we had an early morning departure before breakfast a packed breakfast was waiting for us at reception as we checked out. A very thoughtful surprise.
Stayed in October 2023
Reviewed: 15 October 2023
Libby
United KingdomI didn’t like the fact that the bed in our room was 2 single beds pushed together. We would have preferred a double or king size bed as the beds kept separating on the slippery floor and there was a constant gap between beds so we had to keep pushing them back together multiple times.
I liked the breakfast, the food was delicious and good variety. I loved that the most beautiful beach was just across the road. The staff were really helpful and friendly and accommodated our needs very well. The shower temperature, size and water pressure was amazing!
Stayed in October 2023
Reviewed: 12 October 2023
Jakub
United KingdomBeds werent super comfortable
Great location, short walk from the beach and short walk from touristic bits with shops and restaurants. breakfast and dinner fantastic. Nice staff. The bungalow was pleasant and modern, AC well working and the ceiling was great for sleeping at night. Facilities very nice, 2 separate pools with comfy pool chairs/beds. Overall well worth the money
Stayed in October 2023
Reviewed: 17 September 2023
Maia
United KingdomThere were a lot of mosquitos but as long as you are prepared it’s great
Great location, close to the beach and away from the crowds. The food was varied and always good quality. The baby pool was huge and always with warm weather.
Stayed in September 2023
Reviewed: 6 September 2023
Victoria
United KingdomNothing
Buffet breakfast, beautifully presented and friendly attentive staff. Delicious food. Training pool for my triathlete teenage son.
Stayed in August 2023
Reviewed: 4 September 2023
Sascha
Switzerlandnot too many service personal for such a high amount of beautiful bungalows but all super friendly and helpful. not really negative but would be better if you would have 2-3 more persons working there
top hotel with great breakfast
Stayed in August 2023
Reviewed: 3 September 2023
Gojko
Netherlands2 beds in the bedroom on tiles joined together. In the night they would split and I could fall to the ground if I move to the middle of the bed.
Staff is 👌
Stayed in September 2023
Reviewed: 2 September 2023
Mara
AustraliaVery expensive
Great facilities, beautiful room with comfy bed
Stayed in September 2023
Reviewed: 30 August 2023
Niko
FinlandWe first got a bungalow that had mold problem (one of the lamp covers had serious mold in it) and it had effect on our breathing. We asked for a change and staff made it possible, next bungalow was nice.
Very relaxing place with nice surroundings and beach is close. Great to have two pools, the "training pool" is a nice add! There are also sun bathing beds in training pool area. Nice food for the money. Staff, chefs and waitress all friendly and professionally. Btw there is a karting place not that many kms from hotel, strongly recommended to have a run there! :) If you have a car it's a small drive there.
Stayed in August 2023
Reviewed: 29 August 2023
Denis
NetherlandsAll great
Location is great. Yes a bit far away from the sea. But the road is great and beach is not crowded. Sea is awesome. Really nice and cozy hotel. We were visiting it for second time
Stayed in August 2023
Reviewed: 26 August 2023
Silviu
RomaniaA bit pricey
Set up with the Beach nearby, type of accomodation - small individual bungalows, quality of services, staff very helpful
Stayed in August 2023
Reviewed: 10 August 2023
Ohanna_one
SwitzerlandI didn't really enjoy the taste of desserts served at the buffet at dinnertime. But that's just me. I feel all over Mallorca it's this same type of dessert.
EVERYTHING : room, cleanliness, facilities, food for breakfast and dinner (especially the fresh green juices for breakfast), location, and huge win for the excellent professional Staff, they are the Best !!
Stayed in July 2023
Reviewed: 9 August 2023
Peter
SloveniaEverything was perfect!
Great pool and very nice bungalows
Stayed in June 2023
Reviewed: 9 August 2023
Salma
MoroccoWould have prefered a large bed in the room rather than two single beds.
Everything
Stayed in August 2023
Reviewed: 4 August 2023
Sarah
ItalyI found the mattress was not as comfortable as I would have liked
the hotel is located a stone's throw from a beautiful beach of white sand and transparent, clear water where you can choose to stay on the sand or to take sunbeds, the path to get to the beach is fabulous: a wooden bridge immersed in the greenery, near the Albufera natural park. The atmosphere of the resort is very relaxed, there are two swimming pools, you can swim until late at night, the staff is welcoming and knowledgeable, breakfast and dinner are abundant in choices of various food and delights, the structure is surrounded from beautiful trees and plants, a little paradise!!
Stayed in July 2023
Reviewed: 2 August 2023
Laura
United Kingdom1. Dismissive and sometimes rude staff on the desk except for the lady on the last day 30th July who was very friendly. When trying to check in they could see I was waiting but ignored me anyway. 2. Breakfast quality sub standard. 3. Cleaning was only to make beds and change towels. Cups and glasses were not replaced unless asked. Sink not washed. Floor was not swept. Images on website showed hot tub on verandah but no hot tub. 4. Gym and lobby area, outdoor sports facilities need updating. 6. Information and menus were not in English.
The room...very modern, bright and light. Quiet area away from child pool. The quiet pool area. The location opposite the beach.
Stayed in July 2023
Reviewed: 1 August 2023
Tolga
Czech RepublicNot much.
Location, stuff, family friendly, food, practical for families with kids.
Stayed in July 2023
Reviewed: 26 July 2023
Duncan
AustraliaWasn’t sure how beach towels and umbrellas worked . Villas could do with a bit of updating
Location, ease of experiencing a holiday, pool, food, parking, reception, cleaning staff, entertainment, pool aerobics, proximity to beach, air conditioning
Stayed in July 2023
Reviewed: 17 July 2023
Susana
IrelandWe made a late booking so got a little bit of a basic room compared to the last visit. But that’s not anyone’s fault . The newer rooms are much nicer.
Staff is so lovely. They take pride in their work. Pool is really nice. The hotel is located right across the road from the beautiful Playa de Muro beach so only a short walk away. We got a last minute booking as needed to be near the hospital. The hotel was very clean and the bedroom was really comfortable but the living room area was basic compared to rooms we stayed in before. I think perhaps we got an older room than our other visit. Other guests are quiet and well behaved. Overall, it’s a nice hotel with a beautiful pool , located a short walk ( if fit and well ) across the road from a stunning huge beach and has really good staff.
Stayed in July 2023
Reviewed: 27 June 2023
Matko
CroatiaIn 4 night sleeps, we had 3 confusions about our drink order. One waiter is ordering, another bringing the drinks and we had to remind them about our order, as drinks either went to wrong table or we just did not receive it. However, we saw this as a minor thing, as we managed to sort it out each time without any debates, but it is something that should not happen and guest should not use the time on.
Located very close to one of the best beach (if not the best) in Mallorca, quiet, for families that are looking for peace and less vibrant surroundings. Stuff were supporting to our requests. We had a nice stay.
Stayed in June 2023
Reviewed: 21 June 2023
Murat
BelgiumThe phone in the second room didn't work and was not fixed until I left.
They changed my initial room when the wifi didn't work properly and upgraded me to a level above, where wifi worked flawlessly. If you are looking for a self paced sports camp, ideal place to rent a bike (plenty of options) 25m swimming pool with enough lanes. Staff very respectful and attentive. On my last day, I got a full body massage which was also one of the best I ever had. Lunch had simple but delicious options. Buffet dinner was also good, which I had only once during my week stay.
Stayed in June 2023
Reviewed: 16 June 2023
Michal
United KingdomAll perfect for families and couples. Absolutely everything was perfect. Lovely food, modern bungalows and friendly staff. Close to the beach and town.
Stayed in June 2023
Reviewed: 13 May 2023
Nadezda
GermanyReally nice triathlon hotel, enjoyed our stay
Stayed in May 2023
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