Paseo de la Castellana, 220, Chamartín, 28046 Madrid, Spain
#284 of 442 hotels in Madrid
Guests' ChoiceBased on 797 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Rossiane
GibraltarThe air conditioning unit in one of our rooms is not blowing cool air even after reporting it and a technician checked it. It was so hot and we were uncomfortable.
The property was easy to find and clean.
Stayed in May 2024
Reviewed: 2 June 2024
Igor
SloveniaNothing
Big spaceus room,fair breakfast
Stayed in June 2024
Reviewed: 28 May 2024
نوفل
OmanThe furniture was quit old
The location was nice, near to Santiago bernabue stadium.
Stayed in May 2024
Reviewed: 25 May 2024
Nicholas
United KingdomConvenient
Stayed in May 2024
Reviewed: 24 May 2024
Tiina
FinlandA bit out dated need some renovation.
Very good location for metro.
Stayed in April 2024
Reviewed: 19 May 2024
Roberto
United StatesClose to a bus station.
Location was very convenient and walking distance to local neighborhoods and Metro.
Stayed in April 2024
Reviewed: 17 May 2024
Konstantin
IsraelPrice
Clean good placement for my trip
Stayed in May 2024
Reviewed: 14 May 2024
Javier
United StatesRooms need to be updated, old furnitures.
Very convenient location, public transportation to everywhere in Madrid, just in the door
Stayed in May 2024
Reviewed: 12 May 2024
Shelly
United StatesOld
Location to metro
Stayed in May 2024
Reviewed: 30 April 2024
Patti
United StatesAfter a long flight we couldn't get into our room. You would have thought they would have called us over as soon as a room was clean since we sat for hours in the lobby sleeping off and on.
It was a nice place not too far from the train station.
Stayed in April 2024
Reviewed: 29 April 2024
Evelyn
SpainWhen we request for sleepers it took 30 minutes to arrived but quite understandable maybe because they were busy..
The property is clean .. the location is comendable
Stayed in April 2024
Reviewed: 25 April 2024
Margarita
United StatesThe location i
Staff was very courteous. They offered voluntarily a rate adjustment due to an inferior class rom as the one we had booked and paid
Stayed in April 2024
Reviewed: 22 April 2024
Ewa
GermanyRoom looked much better on the pictures (looked modern) than in reality (old fashioned style). The rooms could be refreshed. It was also very noisy (loud outside and thin walls).
It was ok. Staff was very helpful and nice.
Stayed in April 2024
Reviewed: 15 April 2024
Olha
United Arab EmiratesNot good value for money.
The hotel itself not bad and located just opposite bus stop and metro. But still it is too far from the downtown. I would suggest to take the hotel near the Bernabeu Stadium, there is also a metro stand the prices are more affordable. The team is amazing at the hotel. Very friendly and helpful.
Stayed in April 2024
Reviewed: 12 April 2024
Javier
El SalvadorThe room was fantastic
Stayed in April 2024
Reviewed: 9 April 2024
Evgeniia
SerbiaAIC doesn't not work at that period, but you can open window.
Close to Madrid-Chamartín-Clara Campoamor estacion and bus station. Easy to get to Santiago Bernabue stadion. Friendly and pleasant staff. Staning view from high flor. Teapot in the room.
Stayed in March 2024
Reviewed: 26 March 2024
Pauline
SpainThe decor is outdated and needs attention
The room was clean
Stayed in February 2024
Reviewed: 25 March 2024
Guido
NetherlandsStayed here before long time ago. The hotel hasn’t been much upgraded from then, but it has become quite a bit more expensive. It’s good enough for a business stay and it’s right next to the metro.
Stayed in March 2024
Reviewed: 25 March 2024
Vazquez
SpainThe hotel is a bit old for a 4-star hotel, but it's OK.
The staff
Stayed in March 2024
Reviewed: 22 March 2024
Rose
United KingdomNothing
Good room, nice staff, good location.
Stayed in March 2024
Reviewed: 12 March 2024
Grace
United KingdomThe aircondtion not working .
The place
Stayed in January 2024
Reviewed: 11 March 2024
Nato
GeorgiaEverything wad good but not comfortable beds
Stayed in March 2024
Reviewed: 7 March 2024
Rodrigo
Irelandshould not be consider a 4 stars hotel as the facility seems to be stuck in time.
Location
Stayed in March 2024
Reviewed: 23 February 2024
Manfred
PhilippinesN/A
The location is perfect, just opposite the Metro Station. Easy and fast access to IFEMA.
Stayed in January 2024
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