Nervous staff. Inconvenient restaurant hours. 8am breakfast is too late if you want to go hiking early. Lunch finishes at 3:30pm which is ideal to miss it when you come back from hiking mid afternoon. We arrived at 3:15 and the server did not want to have anything to do with us. Then dinner starts at 8:30pm which is way too late to go to bed early after a tiring day and/or you suffer from acid reflux. Breakfast is bad and will not please most North Americans used to a hot breakfast. Except for a mushy lukewarm unfrozen potato tart, It’s all cold stuff. I do not understand the purpose of providing 25 different kinds of sugared cakes, tarts and cookies with cold meat for breakfast but no eggs or hot cereals. People have to wait in line for a single coffee machine that requires 2 minutes and 4 brewing in order to get a decent cup of coffee. I managed to make myself some toasts with white bread. Street with terrasses is noisy in front of the restaurant.

Comfortable beds. Room clean.

Stayed in October 2023

Nothing

Very helpful front desk staff. Especially Aurora.

Stayed in September 2023

Nothing - it was practically perfect in every way.

What a brilliant hotel! Centrally located in Benasque with secure parking at the rear. The staff were exceptionally friendly especially the restaurant staff who even tried to teach me Spanish! Food was excellent - proper Spanish mountain food. Portions were very generous and unbelievably good value for money. Something like 29 euros for 3/4 courses, wine and bread. The room was clean and comfortable. Highly recommended.

Stayed in September 2023

Nothing

The rooms were cosy and the location was amazing

Stayed in September 2023

Our room was a little bit small but everything else was perfect!

Very good value hotel, lovely to sit outside the hotel for drinks & tapas. Friendly staff (especially Sandra) The breakfast was an amazing choice!

Stayed in September 2023

Good restaurant, very nice and helpful staff

Stayed in September 2023

I expected fresh towels and bekers everyday considering the price. More hygienic, as well.

Excellent breakfast. Dinner was excellent as well. Portions were too large though. Restaurant staff very patient! An English and/or French written menu would be a definitive plus point. QR scan did not work.

Stayed in September 2023

The staffs are super nice and patient. They tried their best to meet our requirements: Moving us to a better room once it is available, preparing a full breakfast (not just a picnic) at 5am on our leaving day.... The room is clear and beautiful. Also, we really like the breakfast. We had a very good time during our 5-day stay in the hotel, and will choose this hotel for our next trip in Benasque.

Stayed in August 2023

great location, fabulous restaurant, lovely patio bar on the street. the rooms were very comfortable and recently updated. the staff were all very friendly and hospitable.

Stayed in June 2023

Location and vale for money is perfect and the staff is really nice and helpful

Stayed in January 2023

breakfast is too sweet

good location, free parking, beautiful design of hotel and rooms

Stayed in December 2022

charming hotel, lovely staff, great location in town, comfortable room, private parking and a very good restaurant!!

Stayed in October 2022

breakfast was too sweet

location

Stayed in October 2022

All good

Lovely hotel in a beautiful location. The staff were very kind and went out of their way to help. Secure parking for the motorbike was appreciated. Highly recommend this hotel.

Stayed in September 2022

Breakfast was excellent, great variety Staff at the reception were great, helpful, friendly, pleasant

Stayed in August 2022

amazing service, value for money. highly recommend

Stayed in July 2022

everything was perfect

amazing and very clean and well represented rooms lovely

Stayed in June 2022

location & staff

Stayed in March 2022

The kindness of the staff and the location

Stayed in September 2021

The breakfast is typical Spanish (most guests are Spanish). We failed to adjust air conditioning, but it works not too bad. The personnel is nice and helpful. Large elevator, small but efficient fridge.

A nice and well-equipped hotel in the centre of Benasque - the gateway to the highest mountain in the Pyrenees (Aneto) and excellent and easily accessible alpine hiking areas (and skiing in winter). A good choice of restaurants and outlet shopping for hiking clothes and equipement around. Private parking (small, but we alxays got a space).

Stayed in July 2021

Benasque is at the end of a one-way road and entirely winter sports oriented.

Friendly, helpful staff, comfortable room and good food - excellent breakfast.

Stayed in October 2022

Food Cleanliness Small room

Location

Stayed in June 2022

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024