Acevino 49, Urbanizacion la Paz, 38400 Puerto de la Cruz, Spain
#247 of 511 hotels in Puerto de la Cruz
Guests' ChoiceBased on 68 apartment reviews
8.1Cleanliness
8.1
Comfort
7.9
Location
8.5
Facilities
7.8
Staff
8.5
Value for money
8.1
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 20 April 2024
Rachel
IrelandLarger swimming pool. Or extra umbrellas
Location excellent. Short walk to centre. Safe place.
Stayed in April 2024
Reviewed: 7 March 2024
Adam
Czech RepublicThe beds were not the best. The bathroom ventilation is a hole in the wall connected to the other apartment's bathroom.
The pool on the roof was perfectly clean and heated (February). The kitchen in the apartment was equipped well enough. The view from balcony on the mountain side was great. We went to Puerto de la Cruz to visit Loro park and to go to a beach, but we never made it to the beach as we left sooner to much warmer Los Cristianos. Good value for money though.
Stayed in March 2024
Reviewed: 19 January 2024
Ajinkya
Netherlands- kitchen utensils could have been more. - swing in the balcony had lot of dirt on it. - There were beds for 4 adults but no bed for my 5 years old.
+ Nice location close to TFN & Loro park. + The view from terrace & room is very nice. + Nearby good restaurants & Lots of free parking space. + Room are good up to 4 people.
Stayed in December 2023
Reviewed: 24 November 2023
Alejandro
SwitzerlandThe couch was very dirty, we had to avoid using it.
The property looks nice and the views are amazing. Unfortunately e didn’t have time to use the pool but it has nice views too and the water is lukewarm.
Stayed in November 2023
Reviewed: 18 November 2023
Michael
United KingdomNo staff in reception any of the time I went to it. Not even on the morning I left to hand in my key. It was advertised as not being a hen party or stag doo compliant accommodation but there were around 10 Irish teenagers making a lot of noise. Setting fire alarms off at night and being loud around the pool after I was asked twice to keep my noise down by guests around the pool.
I like the greeting I received on arrival.
Stayed in November 2023
Reviewed: 31 May 2023
Cris_cm
IrelandBeds not really comfortable. No lift on the property so not so easy to get to the pool with two kids.
The apartment was nice and had everything we need for the kids. Our home for a week :) Good parking around. Good location. Waking distance from shops, bars, pharmacy.
Stayed in May 2023
Reviewed: 10 May 2023
Simona
Czech RepublicOne of the bads was really poor and not confi. We would appreciate more clean floors after our check-in and at least one basic cleaning within 8 days' stay.
The balcony and the pool have an amazing view. We were always able to find the parking spot just in front of the hotel. The kitchen had enough equipment. Overall, it was a nice stay and we would recommend considering price.
Stayed in May 2023
Reviewed: 23 April 2023
Dima
BelarusThe nearest beaches are located not very convinient. Walk long enough and by car you have to take a detour because of the mountainous terrain.
We took a room with an ocean view. The view is just amazing. Beautiful garden and rooftop pool. Friendly people at the reception.
Stayed in April 2023
Reviewed: 17 April 2023
Krisztina
SpainWater in the pool not heated.
The ocean and the garden.
Stayed in April 2023
Reviewed: 4 April 2023
Birgit
United KingdomReception was not open at the times specified.
Well equipped and comfortable.
Stayed in April 2023
Reviewed: 2 March 2023
Jafet
IcelandEngin lyfta
Quiet location, friendly staff speaking excellent English.
Stayed in March 2023
Reviewed: 31 January 2023
Pavel
Czech RepublicA bit unstable wifi, a bit older furnishing.
Easy communication with reception, fully equiped kitchen, terrace to sit and enjoy, roof top pool, good possibility to park car, quiet. You are not disturbed by neighbours. Nice and clean neighbourhood.
Stayed in January 2023
Reviewed: 8 January 2023
Michael
United KingdomThe heated pool on the roof was a little smaller than we thought.
The staff were amazing. I had problems booking before we arrived but personal service meant that the staff sorted out this problem. Thankyou. Staff at reception very helpful. On the edge of town but with facilities, shops and restuarants nearby. It was quiet with access to walks in nature. 10 minutes walk from Centre of town. Cleaning service was good. Outside garden to relax in was good with great views of the sea.
Stayed in January 2023
Reviewed: 21 November 2022
Mircea
RomaniaFirstly, we had some problems with the check-in because our keys were missing. When we checked-in some cleaning was necessary and the bed sheets were smelling odd. After 3 days the cleaning lady came and these were solved. One bed was unstable. Certainly more shower gel & shampoo was needed.
Nice apartment with fully equipped kitchen The view and the rooftop pool were very nice; and helpful staff. We requested a baby crib and found one in the room, very nice and clean. In the area there were plenty of parking spots.
Stayed in November 2022
Reviewed: 11 May 2022
Holger
GermanyThere is a very long stairway leading to the city centre, but a taxi to most places in town as well as to the best beach. playa jardin, costs rarely more than 5€.
The apartment was very spacious, clean and well equipped. A supermarket and more than 10 restaurants as well as the botanical garden were within walking easy distance.
Stayed in May 2022
Reviewed: 2 May 2022
Tomasz
IrelandMore comfortable sofas woud be great 😄
location was great close to local shops and restaurant. Nice and quiet area. Beautiful views (ocean and mountains). Realy enjoyed it. Apartament was clean and we had everything what we need.
Stayed in April 2022
Reviewed: 12 April 2022
Ivo
BulgariaGreat location, not so far from restaurants and shops. parking spaces around if you are coming with car.
Stayed in April 2022
Reviewed: 11 April 2022
Beth
United KingdomWe had to move apartment because of the noise of the swimming pool which was constant (the motor) however the staff and moved us straight away.
The apartments are spacious and perfect for a week away. It's great to have the option to self cater. The complex is in a quiet location with beautiful views.
Stayed in April 2022
Reviewed: 28 March 2022
Jan
Francerooms are outdated and in need of maintenance. paint peeling of. doors to terrace did not close. poor lighting.. very basic
perfect views . well located quiet area.
Stayed in March 2022
Reviewed: 16 February 2022
B'man
United KingdomProvisioning of cookware, glasses, plates and cutlery is minimal. Barely adequate for 2 and certainly not for more. The fridge is extremely small if trying to do some self catering. Appartments are beginning to look very tired and jaded and sheets and soft furnishings are very shabby in places. The Tarahal is no longer the "luxury" resort it claims to be.
The staff were all incredibly friendly and helpful at all times and they were the high point of the stay. Pool area after renovation work is good if a little small. The location is good and the views fantastic
Stayed in February 2022
Reviewed: 9 February 2022
Mavis
United KingdomWi-Fi poor. small pool
spacious
Stayed in February 2022
Reviewed: 3 January 2022
Philip
BelgiumThe design of the apartment. The combined w.c. and bathroom was an internal design. No windows and the only ventilation was via a 'grille' at high level in a vertical duct, HOWEVER, this is hugely ineffective as the odours from the bathrooms below simply come into the bathroom. The bathroom smells. The way out is to fit an extract fan if the complex wished to make an investment. The short term solution is to cover with a plastic garbage bag. The two bedrooms in room 317 are small and ill designed with limited furniture. Both bedrooms face onto a central entrance 'coeur' with a maze of corridors, landings, staircases etc. The noise during the evening and early mornings from children and guests arriving and leaving is disrupting. I took a single bed to the lounge from the bed(box) room and slept well listening to the waves. Better furniture would not be a bad idea as it is currently adhoc.
This is a professionally managed property, The view was good overlooking the sea but, no sun on that elevation. It was easy to walk into town - 30 mins, but more coming back as all is uphill. Car is 10 mins to drive and park once you know the way. Coming back along the coast road is 6 mins. The gesture of a bottle of wine upon arrival and also at Xmas was well received and thoughtful. The people at the reception were most helpful.
Stayed in December 2021
Reviewed: 31 December 2021
Leif
DenmarkThe swimming pool never opened during our stay!
The view from the terrasse.
Stayed in December 2021
Reviewed: 9 December 2021
B'man
United Kingdombit short on cooking pots and utensils. Fridge and freezer is tight for a full shop 2 single beds is a pain for a couple - please consider double bed in some rooms
Location Staff
Stayed in December 2021
Showing 1 – 25
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