Condestable Zaragoza, 34, 03501 Benidorm, Spain
Based on 225 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
7.9
Staff
8.8
Value for money
8.6
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 October 2023
Ray
United KingdomIt is on budget. Clean and comfortable. The owner always wants to help.
Stayed in October 2023
Reviewed: 24 October 2023
Julian
United KingdomThe hotel is old fashioned, hence its great prices.
The hotel is in the heart of the old town, but in a very quiet street away from the noise of the bars.
Stayed in September 2023
Reviewed: 9 October 2023
Oleksandra
UkraineShower could be a little larger and I wish there will be daily replacement for shower gel.
Sea view is excellent! The balcony is created for having breakfast, lunch and dinner there, enjoying the perfect view of sea and Benidorm. Room was very VERY clean, cleaned every day, kudos to maids. The hotel is quiet and locate in quiet place, to enjoy the natural sound of sea and seagulls.
Stayed in October 2023
Reviewed: 3 October 2023
Douglas
United KingdomThe view and location
Stayed in September 2023
Reviewed: 30 September 2023
Billso
United KingdomRoom was good and view was spectacular
Stayed in September 2023
Reviewed: 27 September 2023
Steve
United KingdomTaxi booked via site was unable to locate the hotel (dropped us off what turned out to be a couple of doors away). Not ideally signposted from the street (hanging sign just reads Hotel). Some of the staff had limited English but were very patient with my almost total lack of Spanish. No tea & coffee making facilities in the room but both are available from the bar downstairs.
Family run & staffed with friendly & helpful staff. Fantastic views from the balcony of our room. Very continent for the Old Town, Harbour & beaches. Room was a little compact but very clean & cleaned daily and quite well laid out. Aircon is interlocked to the balcony door so you need to make sure it is fully closed if you intend to use. Plenty of choice of water related activities from the harbour including Jet Ski & boat hire, parascending & boat trips.
Stayed in September 2023
Reviewed: 26 September 2023
Dean
United KingdomFor the money we paid we were very happy with the room
Basic hotel and room but the bed was comfy, pillows good and shower was powerful. The room was very clean and the Aircon worked well. The staff were very friendly..
Stayed in September 2023
Reviewed: 25 September 2023
Gareth
United KingdomAll good.
Location and views were excellent.
Stayed in September 2023
Reviewed: 20 September 2023
Mandy
United KingdomThe hills and steps
The views
Stayed in September 2023
Reviewed: 17 September 2023
Margaret
IrelandThe AC needed a bit of maintenance that was the only thing
Loved thr location The staff were very frendly
Stayed in September 2023
Reviewed: 17 September 2023
Sarah
United KingdomLovely family run hotel, fabulous views!
Stayed in September 2023
Reviewed: 13 September 2023
Susan
SpainCan't think of anything.We were happy with the hotel.
Location was great.
Stayed in September 2023
Reviewed: 6 September 2023
Dane
United KingdomFridge in room did not work lack of tea or coffee in room
View from our room
Stayed in September 2023
Reviewed: 8 August 2023
Martin
United KingdomWifi rubish
Great view from Balcony p
Stayed in August 2023
Reviewed: 30 July 2023
Paul
United KingdomDoor to balcony had to be locked for AC to work.. Which was a pain if you were sitting on balcony but wanted to keep room cool in evening... Minor but needs to be looked at... Frames and doors could do with upgrade as these are old skool wood/pine and are not great for keeping noise out...
Clean simple hotel good location
Stayed in July 2023
Reviewed: 25 July 2023
Paul
United KingdomNone
It was central. An very clean
Stayed in July 2023
Reviewed: 24 July 2023
Melissa
Isle of ManExcellent location , friendly staff air conditioning was amazing, rooms cleaned daily we will definitely be returning
Stayed in July 2023
Reviewed: 22 July 2023
Shirley
United KingdomThe walls are very thin. A lot of noise from the room next to us. (talking, tv, moving furniture about)
Fantastic location, close to beach/marina/shops/bars. Room cleaned everyday, good shower. Spectacular views. Very friendly, helpful staff.
Stayed in July 2023
Reviewed: 19 July 2023
Roxanne
United KingdomShower curtain not the best, so water leaking over bathroom floor. No drinks glasses apart from bathroom ones therefore not able to have a proper drink on balcony. Limited plug sockets in room
Great view from balcony room, immaculately clean, working air conditioning and very helpful staff. Perfect location in the old town.
Stayed in July 2023
Reviewed: 16 July 2023
Shayan
United KingdomMore food needed
So clean and friendly staff
Stayed in July 2023
Reviewed: 11 July 2023
Alstayed
United KingdomBecause the bath is curtained for the shower it might have been better to have stronger bathroom lighting but that is only a minor criticism
Fabulous sea view over harbour and Marina along the sea front to distant La Cala. Very well positioned for the church square and local bars and restaurants. The beds were very comfortable The Spanish family owners were friendly and welcoming and there was 24hr reception. The cleaning service excellent.
Stayed in July 2023
Reviewed: 4 July 2023
Kevin
IrelandThe property is basic but provides all amenities necessary.
Location is amazing, staff are friendly and super helpful. Rooms are basic and clean and the views are unreal! Such a class location with the small beach literally 50m away. Shops restaurants all 50m away so handy. Hotel was very quiet and the staff were always on hand. Great value for money would definitely recommend and return.
Stayed in July 2023
Reviewed: 26 June 2023
Brian
United KingdomNo kettle or cups, but to be fair me and my son were out most of the time 🥴
Nice small hotel in a very nice part of the old town, plenary of restaurants and bars also close to the shops. staff are very helpful and friendly Good bed and mattress and good aircon 🥵
Stayed in June 2023
Reviewed: 25 June 2023
Rosemary
GreeceNo entrance on sea side of building so faced with either a very steep hill or a long slope to get back. Long slope street is very quiet and a bit scary on a night for a lone woman traveller but if you come up the steep hill to the Balcon the hotel is just around the corner from a very busy bar.
The staff were lovely - friendly and welcoming. The room was spotless and had a fabulous view - it was a sea view room.
Stayed in June 2023
Reviewed: 24 June 2023
Tim
United KingdomLocation was fantastic
Stayed in June 2023
Los Angeles, USA
Zell am Harmersbach, Germany
Nice, France
Papamoa, New Zealand
Coulommiers, France
Hampi, India
Athis-Mons, France
Negombo, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content