Condestable Zaragoza, 34, 03501 Benidorm, Spain
#58 of 132 hotels in Benidorm
Guests' ChoiceBased on 225 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
7.9
Staff
8.8
Value for money
8.6
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 August 2021
Eddie
United KingdomPILLOWS IN BEDROOM A BIT HARD.
LOCATION,FRIENDLINESS
Stayed in August 2021
Reviewed: 23 July 2021
Clifford
SpainLocation excellent. Room overlooking harbour and poniente beach. Watch the sun go down and then a wander through the old town.
Stayed in July 2021
Reviewed: 21 July 2021
Jackie
United KingdomClose to all amenities.
Stayed in July 2021
Reviewed: 19 July 2021
David
United KingdomNothing
Central location and clean.
Stayed in July 2021
Reviewed: 3 November 2023
Shinkwin
United KingdomLovely stay staff excellent
Stayed in October 2023
Reviewed: 16 October 2023
Gareth
United KingdomNothing to complain about
Everything
Stayed in October 2023
Reviewed: 13 October 2023
Gary
United KingdomNothing
Excellent location,
Stayed in October 2023
Reviewed: 9 October 2023
Lottie
United KingdomNothing. It was perfect for what we needed.
A lovely clean hotel in the most perfect location.
Stayed in October 2023
Reviewed: 7 October 2023
Knight
United KingdomNothing at all it was great value for money!
The view is amazing!!!
Stayed in October 2023
Reviewed: 7 October 2023
Mark
United KingdomGreat location. Good views if you choose balcony room. Hotel offers small breakfast at extra charge.
Stayed in October 2023
Reviewed: 6 October 2023
Julie
United KingdomOutstanding hotel. Triple room on the top floor with amazing views over the harbour and poniente beach. Staff were fab. Will 100% stay here again
Stayed in October 2023
Reviewed: 3 October 2023
Ivan
IrelandBreakfast is simple so if you want a full English Get it elsewhere . I'm not complaining just saying
Great place to stay Room with sea view and balcony great Staff all very nice and helpful
Stayed in October 2023
Reviewed: 27 September 2023
Phillips
United KingdomEverything great
Everybody so pleasant very clean .value for money.couldnt be better
Stayed in September 2023
Reviewed: 26 September 2023
Gillian
United KingdomGreat location, lovely helpful staff, facilities good enough for what you are paying for. They gave us a kettle and iron when we asked for one. Room cleaned every day
Stayed in September 2023
Reviewed: 25 September 2023
Sean
United KingdomThe location is perfect. Love having a mini fridge and kettle in the room
Excellent location
Stayed in September 2023
Reviewed: 25 September 2023
Susan
United KingdomBeautiful view Comfortable and quiet Staff very friendly and helpful
Stayed in September 2023
Reviewed: 25 September 2023
Chris
United Kingdomnothing to dislike
The view is fantastic, Staff are very helpful. we will book again in the future
Stayed in September 2023
Reviewed: 24 September 2023
Bernard
IrelandRoom was very small. We had sea view (view was brilliant) but we asked to be moved to slightly bigger room with a larger veranda but hotel refused. I think they get so many complaints about this particular room they simply won't tolerate the idea of letting anyone move. If you book a sea view then beware, each landing (1 to 5) has 3 rooms overlooking the sea but 1 of the rooms is much smaller than the other 2, also the veranda is much smaller as well, price is the same for all sea view rooms. Breakfast consits of orange juice, a small bread roll with either 2 very small piece of ham or Jam plus tea or coffee, much better value for money in local cafe.
Location
Stayed in September 2023
Reviewed: 21 September 2023
Andrew
United KingdomJust little niggles like to use the kettle you had to move the tray or unplug the fridge and maybe a wifi booster is required for the top floors .
Great family run hotel who can't do enough for you to make your stay the best it can be ,in a fantastic location .
Stayed in September 2023
Reviewed: 17 September 2023
Beverley
United KingdomNothing at all
Booked this hotel quite late so there wasn’t too much choice available. But what an excellent choice it was, our stay was absolutely brilliant. Rooms have basic furniture but the stand out feature was how clean the hotel is. Room service every day, the bathroom was the cleanest I’ve ever seen! Staff were friendly, helpful and polite. Always greeting you as you arrived and left.
Stayed in September 2023
Reviewed: 16 September 2023
Smith
United KingdomLocation is perfect 🥰 Very clean No frills but it was perfect for what I wanted
Stayed in September 2023
Reviewed: 15 September 2023
Dean
United KingdomThe only thing missing was tea and coffee making facilities.
Perfect location and very close to the beach and shopping area.
Stayed in September 2023
Reviewed: 13 September 2023
Andrew
United KingdomWould have liked a sea view but non available as fully booked
Clean and tidy.
Stayed in September 2023
Reviewed: 12 September 2023
Sally
United KingdomNo kettle or tea / coffee in rooms
Everything about this little hotel was lovely. The staff are there on call 24 hours a day and couldn't do enough for us. Staying in the old town was a bit different but allowed us to experience authentic benidorm rather than the tourist places. We had a swim and sunbathe on the little beach at the top of the street and couldnt be happier there.they havr great air con in rooms and a lift to use as we wete on 4th floor. Mini fridge in room was nice and cleaners every day. Will definitely be back.
Stayed in September 2023
Reviewed: 10 September 2023
Barry
United KingdomNothing, apart from pillows were a bit lumpy! Bit on mentioning it we received a replacement straight away
Ideal position overlooking the sea front and in amongst the old time. Quiet enough on a night and a nice walk into the new town if ya wanted more madness!!!
Stayed in September 2023
Los Angeles, USA
Zell am Harmersbach, Germany
Nice, France
Papamoa, New Zealand
Coulommiers, France
Hampi, India
Athis-Mons, France
Negombo, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content