The walls in the rooms are very thin. I could hear the guy next door talking and snoring!

The hotel itself is very clean and well presented. The price is exceptional to include all inclusive. Staff are friendly Food is good and plentiful with a good selection. Location is great bus stop literally outside the hotel. It's also quite near the airport.

Stayed in May 2024

We had to ask twice to change our room as neighbors from next room were drunk and really loud at night. Evening receptionists was helpful and found room for us. I don't think it would be possible in full season, even in May hotel looked fully booked.

Food was really tasty, I assume best part of our stay. Bus stop to Palma and to the airport just in front of the hotel. Our children liked chickens in the forest across the street.

Stayed in May 2024

At check in the two staff were more interested in having a laugh with a group of lads at the desk and when we did get to check in it all got messed up as the member of staff was constantly talking with this group at the desk ,who were not checking in just hanging out

Some of the bar staff especially cecili were excellent

Stayed in May 2024

The meals were mildly warm but the there is a microwave you will need to use. Only 3 very small beers allowed, the pool is smaller than in the photos but is still ok.

Stayed in May 2024

I wasn't happy with the snack selections very limited like sandwiches with no butter and pain au chocolat, croissants. I would have loved to see more fruits such as grapes bananas, nuts, or crackers.

Great experience for all-inclusive. They offer a great selection of food for breakfast, lunch, and dinner. The location of the hotel is very quiet and has good access to the bus stop to go to Palma. It was within walking distance from S'Arenal Beach and Playa de Palma Beach. There a plenty of shops to buy affordable souvenirs including fast food like McDonald's and Burger King.

Stayed in October 2023

Nothing. If you want 5* be prepared to pay for 5*

Exceptional value for money. We got so much more for what we paid for

Stayed in October 2023

room was small , mattress was bit smelly , i guess not clining them or dont use mattress protectors at all . It is basic hotel , so we cannot complain as for this price is difficult to find something better

Room on 2nd floor base so not so high . breakfast and all meals was very good for this money we pay. We know that location very well . we like it as lot of local people around.

Stayed in August 2023

Very noisy entertainment late at night. Objected at the ruling of 3 alcoholic drinks with dinner and lunch and having to pay deposit for cup during day. Surely with "all inclusive" one should be able to have a drink of wine before dinner (in a glass). As it was it spoiled our evenings as we like an early dinner being of advanced years! Yes, restrict the alcohol, but it could be 6 glasses over the day of alcohol if one has to have such a rule. Would not have booked "all inclusive" had we known prior.

Good selection of food and well cooked. Lovely outlook from balcony, but daughter not so good at back. Lovely walks in the forest across.

Stayed in September 2023

Room not so clean and run-down

Good and various all inclusive food

Stayed in September 2023

The food was bad

Stayed in August 2023

Terrible mattress on arrival but on complaint they where all changed. Noisey at times lots of loud Germans on stags. Doors banging. Rooms very small .

Clean great maids rooms turned over every day clean towels plenty of toiletries. Very basic old style worn in parts has seen its best days. Good value for money family friendly . Nice pool nice kids play area. Good food plenty choices lots of fish options salad breads soup pasta etc . Nice friendly staff. Shops near by plenty a restaurants down the strip all down hill bit of a hike back up not good if you have mobility issues . Over all good.

Stayed in August 2023

Food was often cold or barely warm, had to wait over 2 hrs as when we arrived there was no room available for us, staff then discussed the problem in Spanish knowing we didn't speak the language

Varity of food was very good

Stayed in August 2023

It would be a great place , unfortunately some renovations would be necessary. Our bathroom was clean but quite old and the ceiling was breaked in.

The crew were very kind and helpful. Our room were tidy up every day. There were programs in the evenings (bingo, quiz, karaoke etc) which were fun. It is only 10-15 minutes far from the beach. The bus stops are near the hotel.

Stayed in August 2023

Not a great choice for evening meal. Would have preferred more vegetarian selection.

Nice,clean room. Shower okay and good balcony, comfy bed.

Stayed in August 2023

Very good location, nice staff, food sufficient and good. Ideal location to the beach and to explore the island, Palma city bus and long distance bus stop right in front of the hotel.

Stayed in May 2023

Not very good vegetarian options. Timings for eating for breakfast lunch and dinner were short and limited. No water bottles were provided in rooms with housekeeping.

Location.

Stayed in July 2023

The staff were fantastic the food was great and had lots of choices and the room was licely

Stayed in May 2023

Room acoustics not the best. Shower with curtains. All inclusive is not a real all inclusive. Low flexibility in the schedule of free drinks (you have to drink mandotorily it at lunch or dinner).

Great location, 15-10 minutes from the airport. Easy parking area if you rent a car.

Stayed in May 2023

But I think, that hotel room can me more clean.

I liked Maria, receptionist, she was always help me. I like, that here is place for sport and night karaoke, this is not in every hotel.

Stayed in May 2023

The buffet extremely poor

Value for money excellent

Stayed in April 2023

The coffee (for breakfast) is terrible. The water pressure is not good, plus the hot water turns cold every 12 seconds or so, it is really annoying to take a shower there. There was a cockroach in my bathroom and it could've been cleaned better.

There is a lot of choice in the buffet and they change it, it is not the same everyday. The food doesn't have much taste though, but the desserts are great. The room is REALLY big. The staff is really kind.

Stayed in October 2022

Friendly staff, good location.

Stayed in September 2022

More suitable for younger people.

Delicious food, good location.

Stayed in July 2022

extremely noisy, you can hear everything, and when I mean everything I mean everything even morning alarm next room, one evening we heard somebody sneeze that's how bad it is.

location is great, close to airport and to the beach bus stop in front of the hotel, lovely patio for evening drinks

Stayed in September 2022