Plaça Reial, 1 , Ciutat Vella, 08001 Barcelona, Spain
#266 of 587 hotels in Barcelona
Guests' ChoiceBased on 406 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 23 May 2024
Ariana
PortugalFirst greetings in English I find inappropriate, same for the menu. The hotel is in Barcelona not in the US Mattress was too soft for my liking
Truly beautiful space with a nice cafe and stunning views from rooftop Nice touch local chocolate, good quality toiletries and amenities The staff is very friendly
Stayed in May 2024
Reviewed: 22 May 2024
Fabriccio
United StatesFor a 5 star hotel the entrance was horrible. The lobby very small. Too expensive for what they offer. Some of the room were dirty and stingy with toilet paper. Load location.
The staff
Stayed in May 2024
Reviewed: 17 May 2024
Elizabeth
United KingdomUnfortunately we had some problems with the electrics meaning some of the plug sockets were not working.
Staff were amazing! Fantastic location! The room was designed nicely and very comfortable. Was great having some outdoor space.
Stayed in May 2024
Reviewed: 15 May 2024
Ioanibee
RomaniaThe Hotel is very chic, fantastic location, very friendly staff and unusually large rooms for the old town area. We absolutely loved our stay, even if it was short. Absolutely recommend!
Stayed in May 2024
Reviewed: 13 May 2024
Torill
NorwayThe pool was a bit shallow😅 Otherwise comfortable.
Lovely room, mega high ceiling, so nice bathroom. Superb location, in the middle of it all. Vibrant and always things happening outside, love that they put earplugs in the room. 😅 Great roof terrace🙌🏻 Friendly staff.
Stayed in May 2024
Reviewed: 5 May 2024
Cohen
IsraelWifi, slow elevators, spa!
Room was big nice and clean, staff service was great
Stayed in May 2024
Reviewed: 3 May 2024
Alison
NetherlandsThe hotel is super central and in a beautiful old building where the rooms have been sensitively converted, and my room was so comfortable it was a wrench to leave each day.
From the first warm welcome from the staff as i arrived - this was just a peek at how helpful and professional they were throughout my stay. One of the most friendly hotels I have ever stayed in.
Stayed in May 2024
Reviewed: 2 May 2024
Jocelyn
SpainBecause the hotel was close to everything this brought a lot of noise through the night. This certainly my wasn’t the staff’s fault and they did provide ear plugs and white noise machine
Staff were amazing. Very helpful. Great location close to everything.
Stayed in May 2024
Reviewed: 28 April 2024
Ergin
TurkeyAll good
Location and cleaness
Stayed in April 2024
Reviewed: 23 April 2024
Sunna
IcelandRoom service took a long time and didnt always come.
Nice room, lovely staff.
Stayed in March 2024
Reviewed: 29 March 2024
Michelle
NetherlandsProperty requires some upgrade / refresh for 5-star
Excellent location
Stayed in March 2024
Reviewed: 26 February 2024
Chanel
United KingdomI put the do not disturb button on but at 09:15 housekeeping were tapping away at my door. Unfortunately I don’t speak Spanish she was waving a room key but I couldn’t understand what she was saying. Aside from that, no complaints. Loved it, wouldn’t hesitate for a return visit.
The location was fabulous, the hotel was stunning, I don’t think the marketing photos I saw do it justice. Beautiful high ceilings, very clean and stylish. Lots of great attention to detail, e.g. personalised welcome note, chocolates and a helpful card to help you out with the lighting which was tricky to get right. Comfy bed, great view of Plaça Reial. I stayed on a Saturday night and could hear the lively goings on of the square with its restaurants and clubs which I didn’t mind at all. On Sunday morning I woke up to a very different view of the same, now subdued square, a quaint little market setting-up and unfolding. Reception staff were very pleasant.
Stayed in February 2024
Reviewed: 24 February 2024
Dariush
Czech Republic. A bit out dated, however what boutique hotel in Barcelona isn’t.
Beautiful room and staff.
Stayed in February 2024
Reviewed: 19 February 2024
Gabrielle
ArubaThe electrical in the room was strange and the wifi did not work various moments. Even though you feel safe, the homeless people sleeping/ staying near the entrance of the hotel is not pleasant.
Location was great. Staff was friendly and helpful providing tips and helping with arrangements.
Stayed in February 2024
Reviewed: 3 February 2024
Susan
United KingdomUnfortunately our room phone was not working, nor the safe. Mentioned this twice, but during our 4 day stay neither were fixed.
Staff were excellent, friendly and extremely helpful. We had a great terrace with plunge pool,, sun loungers and a seating area. just a bit cold in February to make use of it. Just off the Ramblas in a square full of restaurants and of course a 1min walk into the Ramblas. Breakfast was self service, nicely set out . You were able to order eggs and bacon, plenty of croissant, bread, cheeses, ham etc.,
Stayed in February 2024
Reviewed: 25 January 2024
Merike
EstoniaOutside noise during the nights was annoying.
Very good location, nice small hotel.
Stayed in January 2024
Reviewed: 11 January 2024
Lorena
Switzerlandwifi did not work for 2 days
bathroom & confortable bed
Stayed in January 2024
Reviewed: 4 January 2024
Sofia
KuwaitWe could not access the rooftop bar for the entire stay. The restaurant outside, part of the property has good food - unfortunately not the same for the service.
Wonderful service in the hotel and concierge - did not have the same experience at the restaurant- Every detail is super cured and the staff is available for any request.
Stayed in January 2024
Reviewed: 14 December 2023
Sasha
United StatesThe noise from outside is all night long till the morning is a party corner was impossible to sleep for 6 days we were on vacation and want some rest Also this is no 5 star hotel is very overpriced The lobby is very small and dark the rooms are very dark too The lighting is bad Shower average shampoo and shower gel are in some wired old bottles hanging on the stand in the wall no one of them was working correctly Towels not soft
The service was great The staff amazing good customer service very friendly and helpful Breakfast was amazing even only 4 choices The rooftop bar was great Overall good hotel with nice rooms
Stayed in December 2023
Reviewed: 9 December 2023
Rakan
Saudi ArabiaLittle bit of noise because of the street near you
The location is the best thing . Great location Room was clean and the staff were helpful
Stayed in December 2023
Reviewed: 8 December 2023
Green
United StatesSome noise from adjacent square
Location and staff
Stayed in November 2023
Reviewed: 30 November 2023
Richard
United StatesThe room was amazing in so many ways but some times the sounds from the revelers in the plaza came in to the room.
Stayed in November 2023
Reviewed: 16 November 2023
Barbara
IrelandIt was noisy at about 6am. This noise was from outside. I assume some clubs may have finished up at this time. They do provide ear plugs but they don’t block it out.
It was very well located, stylish, very clean and with a lovely breakfast.
Stayed in November 2023
Reviewed: 23 October 2023
Riccardo
Italybreakfast
fantastic position in Barcelona, the sea is close by but still you are central. Breakfast not the most valuable point of the overall good service
Stayed in October 2023
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