Los sueños 71, flat 2, 38006 Santa Cruz de Tenerife, Spain
#153 of 450 Holiday rentals in Santa Cruz de Tenerife
Guests' ChoiceBased on 17 apartment reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
8.5
Facilities
8.5
Staff
8.6
Value for money
9.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 17
Reviewed: 11 March 2024
A
ItalyIf you you come in the summer maybe it can be very hot because there are not direct windows
Nice, large and comfortable apartment
Stayed in March 2024
Reviewed: 26 February 2024
Heiko
GermanyVery nice apartment Easy check-in
Stayed in February 2024
Reviewed: 14 May 2023
Navneet
Spainnothing
cleaniness
Stayed in May 2023
Reviewed: 28 April 2023
Simjost
GermanyNo clear instructions beforehand on how the entry would work, or it worked differently than originally described. After we performed the additional check in on a third-party site, the hosts didn't know we performed it and only in another email after the check in, the final instructions were listed. We saw other guests being confused with the system as well and had to help them. They had technical issues with the check in site and couldn't access the codes at all in the beginning. Also, just having the website open with which we could open the door via link, open the door by random when I was opening the browser app on my phone. Not very secure.
The flat is located in 30m walking distance of nearly everything in Santa Cruz. The streets are beautiful and nice to walk. The balcony is long but narrow with views down the street to the far away ocean and the mountains. It was generally clean, just some corners of the flat floor were very dusty. All rooms are connected to a long hallway going through the whole length of the flat, with most of them having no windows to the outside, but only to the hallway. When we had an issue with the shower, a maintenance worker fixed it 20m later. Internet and wifi are perfect and the kitchen has enough space for 2 people to eat there. There were enough physical keys for all guests for an automatic lock system with codes, chips or links in an email. As soon as we figured out how it works and what to do, it worked pretty much flawlessly.
Stayed in April 2023
Reviewed: 25 May 2022
Jiri
Czech RepublicCommunication with the host may be quite unpersonal as he sometimes communicates via pre-generated messages and you won't meet him in person, but nothing really to complain about.
The apartment is really huge! There was everything we needed.
Stayed in May 2022
Reviewed: 24 February 2022
Rocco
Italyneighbour loud radio or tv
big flat and warm
Stayed in February 2022
Reviewed: 22 November 2021
Simona
Czech RepublicWe missed the basic stuff in the kitchen (e.g. salt, pepper, oil). The noise from the hallway is heard in the apartment. But otherwise everything was great.
The flat is very nice, spacious and clean. Also the building is located on great place, 15 minutes by walk to the city centre. We appreciate the possibility to find a parking place nearby.
Stayed in November 2021
Reviewed: 20 November 2021
Iga
United KingdomI love this place 😍 I can recommend it to everyone. The apartment is really spacious, there is TV in every room and it is very clean!! The location is close to city centre!
Stayed in November 2021
Reviewed: 1 October 2021
Hrvoje
CroatiaHugh apartment, good location. Excellent communication with owners
Stayed in September 2021
Reviewed: 12 August 2022
Connelly
United KingdomCleanliness was appaling
I've booked with booking. Com for year's and this is the first property that there was nothing to like
Stayed in August 2022
Reviewed: 10 May 2024
Andrew20
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 13 April 2024
Dmytro
SpainThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 January 2023
Patrick
SwitzerlandThere are no comments available for this review
Stayed in January 2023
Reviewed: 16 January 2023
Anna
SpainThere are no comments available for this review
Stayed in January 2023
Reviewed: 5 November 2022
Perisic
SpainThere are no comments available for this review
Stayed in November 2022
Reviewed: 3 November 2022
Paula
SpainThere are no comments available for this review
Stayed in October 2022
Showing 1 – 17
Canyamel, Spain
Pörtschach am Wörthersee, Austria
Saint Andrews, Canada
Catamayo, Ecuador
Shanklin, UK
Douglas, UK
Dubai, UAE
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content