Las Rosas, s/n, 38683 Puerto de Santiago, Spain
#129 of 388 hotels in Puerto de Santiago
Guests' ChoiceBased on 523 hotel reviews
8.5Cleanliness
8.5
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
9.2
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 1 June 2024
Kate
United KingdomThe lifeguard on duty wouldn't let the kids have any fun with floats in the pool. Could understand if it was busy, but we were the only ones there and this has never been a problem previously.
We have stayed here lots of times. The 2 bedroom apartments are fantastic for us as a family of 4. Perfect location for our needs.
Stayed in May 2024
Reviewed: 25 May 2024
Charlton
United KingdomWashing machine noisy, leaked but was fixed straight away.
Location, staff,clean.
Stayed in May 2024
Reviewed: 23 May 2024
Mark
JerseyNothing😀👍🏽
Superb location excellent apartments in a very nice part of town. Very friendly staff all good 😃👍🏽
Stayed in May 2024
Reviewed: 22 May 2024
George
United KingdomBeen here many times and we know what to expect. Can be traffic noise early in the morning which can disturb sleep.
Great location for supermarket and other shops. Nice balcony we chose and paid for a sea view. Pool and pool bar / cafe were good.
Stayed in May 2024
Reviewed: 5 May 2024
Tina
SloveniaVery good location, very clean apartment, everything was THE BEST.
Stayed in May 2024
Reviewed: 4 May 2024
Sharon
United KingdomVery noisy at night in twin bedroom, bathrooms very tired looking and in need of a refurbishment.
Great location, clean & tidy.
Stayed in April 2024
Reviewed: 4 May 2024
Danijel
SloveniaThere could be some more cooking utensils in the kitchen
The view is exceptional and the staff is very friendly.
Stayed in May 2024
Reviewed: 29 April 2024
Julie
United KingdomWhilst sitting around the pool, we were not allowed to take any food or drink from our apartment there. We were told by the rude lady that worked in the pool bar, that we were only allowed to eat or drink what we purchased at the pool bar 😔 I have never experienced this before on a self catering holiday!
The property was clean, in a good location with a large balcony overlooking the sea. The rooms were spacious especially the two bedroom apartment which had two bathrooms. The reception staff were lovely and very helpful.
Stayed in April 2024
Reviewed: 26 April 2024
Steven
United KingdomNothing really.
The staff are very friendly. Good access to the main part of town. A supermarket is on the other side of the road if you need it.
Stayed in April 2024
Reviewed: 24 April 2024
Sylvia
United KingdomWhen we arrived early, the man available at reception could not speak any English so our questions on arrival could not be answered. However, as we had arrived early, and he let us in to our apartment, we cannot really complain about this! The floors in our apartment were a little dirty with black sand, but this was most likely due to a gentle wind for a few days, which reduced the air clarity for a while.
Pool was excellent. Location was excellent. View was very good. Apartment was spacious. Balcony was spacious and sunny. We arrived early to check in, but it was all ready for us, so we were let in early which was great.
Stayed in April 2024
Reviewed: 23 April 2024
David
United KingdomAs above.
We all found the air conditioning in the villa to be poor, my son has asthma and he felt it was airless and stuffy at night and far too hot to sleep. The apartment was clean and comfortable although fairly basic. We stayed at the hotel when there was a calima cloud and he was advised to wear a mask for 3 to 4 days when he went out, it was 35 degrees when we arrived and we found the air con to be of little use and felt very hot at night. The location was good and overall we enjoyed our stay though would have preferred a villa on a higher floor for more privacy and a better view as the hotel appeared to be very quiet when we stayed. We went out a lot in the car we hired to visit places and found the aircon great in the hire car.
Stayed in April 2024
Reviewed: 15 April 2024
Krisztina
HungaryWe booked a sea-view room, but unfortunately our room was on the first floor, and and the sea views were partially blocked by the builings in front of us. Higher level rooms must have superb views, as the sunset from the top of the builing was amazing though.
We booked a 2 bedroom, seaview apartment. The flat was clean and spacious, although the furniture was a bit dated. Cleaning service with towel changes ever second day. The pools were good, the childen loved the smaller kid's pool. There is a Lidl right behind the builing, and you've got excellent Lidl views with palm trees by the pools :) On our last day we had a late afternoon flight, and could use the showers and even got fresh towels to clean up after out last swim in the ocean! There are also good restaurants within walking distance. The harbour and the closest beach is cca 15 mins with kids and a pram, was okay for us, might be too much for others though.
Stayed in April 2024
Reviewed: 11 April 2024
Martyn
United KingdomBalcony was small and shaded, pool bar / restaurant could have been better
Location, heated pool, size of apartment, washing machine, cleanliness
Stayed in April 2024
Reviewed: 11 April 2024
Carl
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 9 April 2024
Kristina
GermanyEverything was perfect
We had a wonderful time at El Marques Palace. Location is amazing, we had a sea view and were enjoying the beautiful view of Los Gigantes. The hotel is next to a supermarket which is great in case you need to buy food or drinks. Staff is super friendly, room is kept clean, the hotel also has a heated pool. We would love to come back once again as we truly enjoyed our stay and the neighborhood. Warm greetings to Vladimir & Maria - you truly made our stay more memorable! :)
Stayed in April 2024
Reviewed: 4 April 2024
Chris
United KingdomN/A
Great location Friendly helpful staff Apartment was clean and well equipped
Stayed in March 2024
Reviewed: 3 April 2024
Yuqing
United KingdomNothing
Warm-hearted and very helpful staff! Supermarket, delicious cafe and sightseeings.
Stayed in April 2024
Reviewed: 1 April 2024
Rose
United KingdomStated it was sound proof….. it is NOT sound proofed , we were really disappointed, as we had moved here from another apartment, which was a building site.
Location, size and facilities
Stayed in March 2024
Reviewed: 27 March 2024
Mark
United Kingdommattress in second bedroom needs replacing
plenty of sunbeds, nice pool bar
Stayed in March 2024
Reviewed: 27 March 2024
Charlotte
United KingdomThe lack of friendliness from pool bar staff, the lack of music, no entertainment etc, not being allowed refreshments by the pool (big downfall!!), the pool bar breakfast wasn’t good and overpriced
The spacious apartment and balcony, the heated pools, the facilities in room (hair dryer, ironing board, washing machine etc.)
Stayed in March 2024
Reviewed: 27 March 2024
Gail
United KingdomThe only thing we did not like was that the pool lifeguard did not seem to be very watchful - preferring to look at his phone or have a smoke away from the pool.
The apartment was ideal for meeting up with our son who lives in Barcelona. Lovely view - big terrace - very near to shops and buses. The staff were really friendly and helpful. The apartment was very near the pool - ideal for a quick dip and it was great that it was heated.
Stayed in March 2024
Reviewed: 18 March 2024
Karolina
United KingdomIt requires renovation mostly bathrooms and kitchen but it’s still very good value for money
It’s very clean, the staff was friendly and helpful. The view is absolutely stunning
Stayed in March 2024
Reviewed: 18 March 2024
Jj
IrelandFantastic location with spectacular views. Our 3 bed apartment was absolutely great, very spacious and clean. Quiet place close to shops and restaurants. Kids loved heated pools. Lovely, helpful reception staff. We will be back soon with group of friends.
Stayed in March 2024
Reviewed: 16 March 2024
Dmitri
EstoniaEverything was really old. Not very clean. Towels was already yellow from their age. Bed was very uncomfortable.
Heated pool was great. Apartment was large and comfy. Terrace was also huge.
Stayed in March 2024
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