Plaza de España, 5 -Entrada por Montero Calvo, 30-, 47001 Valladolid, Spain
#17 of 27 hotels in Valladolid
Guests' ChoiceBased on 262 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
9.4
Facilities
8.2
Staff
8.6
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Chris
United Statesit was a bit smaller than I expected but nice enough
everything was nice. in a good part of the city
Stayed in May 2024
Reviewed: 12 May 2024
Sinta
SpainLocation
Stayed in May 2024
Reviewed: 7 May 2024
Przemyslaw
PolandI think in Booking it was like a "boutique hotel" but in reality it is more like an IBIS / WESTERN hotel.
Excellent location, good parking but for smaller cars, nice staff, very clean rooms but small, nice bathrooms and good solid breakfast.
Stayed in May 2024
Reviewed: 7 March 2024
Sarah
United KingdomWe would of liked a safe in the room & also a soap dish in the bathroom. Parking was expensive
The location was exclusive as only a few steps from bars, restaurants & shopping areas. The hotel was modern, clean & comfortable. Parking was underground, approached through a pedestrian area where an elevator took the car down to the parking area.
Stayed in March 2024
Reviewed: 9 December 2023
Sylvain
CanadaThe terse attitude of the morning desk attendant.
The facilities, the location, the staff (with one reservation), first of all, the exceptionally pleasant and helpful Alejandro.
Stayed in December 2023
Reviewed: 5 November 2023
Karen
United KingdomThe shower head in the bathrooom is probably the most stingy we have ever encountered, anywhere - measuring barely 2.5 x 1 centimetre. Truly - this marred our stay sufficiently that we considered marking the entire hotel down in giving a rating, and we will not return until this is remedied. Management : for a €10 upgrade to the shower you could have got a 10!
The hotel is in a great location for visiting Valladolid, within easy walking distance of most major attractions, and beside a major bus interchange, allowing you to reach the remainder. Our room was comfortable and spacious, and reasonably well lit. There was surprisingly little noise heard in the room form the lively market below, in the plaza.
Stayed in September 2023
Reviewed: 16 October 2023
Piotr
SpainThe room smelled bad, especially when using aircon, the bed was very uncomfortable
Location was good and underground parking was a plus with large spots.
Stayed in October 2023
Reviewed: 12 October 2023
June
SpainNo concerns
Location
Stayed in September 2023
Reviewed: 8 October 2023
Louise
United KingdomNothing
Brilliant location. Room with a view and great facilities.
Stayed in October 2023
Reviewed: 7 October 2023
Jorge
PortugalThe location is excellent! Just in the city center.
Stayed in September 2023
Reviewed: 4 October 2023
Heather
United KingdomConvenient location, a short walk to both the main square and the station
Stayed in October 2023
Reviewed: 2 October 2023
Juan
Spainnothing
Room and bed
Stayed in September 2023
Reviewed: 2 October 2023
Roslyn
Australiathe location was good and the room wascomfortable.
Stayed in July 2023
Reviewed: 27 September 2023
Paul
United KingdomFinding garage involves driving in pedestrian areas. Shower valve is very basic.
Great central location, excellent buffet breakfast
Stayed in September 2023
Reviewed: 16 September 2023
Trevor
United KingdomLocation was ideal. Comfortable room.
Stayed in September 2023
Reviewed: 3 August 2023
David
United KingdomGood location just five mins walk to the plaza mayor , excellent secure parking for our motorcycle. Staff were great and spoke perfect English, the rooms were comfortable and clean.
Stayed in July 2023
Reviewed: 2 August 2023
Rui
PortugalParking costs
Localization and room
Stayed in August 2023
Reviewed: 1 August 2023
Tappan
MexicoThey had just water in the minibar No view Small window Super reduced parking
Nice bathroom with bathtub and amenities. Confort bed with extra blankets
Stayed in July 2023
Reviewed: 26 July 2023
Editta
United KingdomThe cleanliness. Staff were very friendly.
Stayed in July 2023
Reviewed: 25 July 2023
Jo
CanadaThis time I was put on the third floor in a funny shaped room with odd low ceilings and a less comfortable armchair than on my earlier stay, It didn't really matter, for just one night, but it cost the same, and felt like less value for the same money. And a tall person might have banged their head using the fridge.
The location is brilliant, walking distance from the train station and right in the historic town. The room has everything, plug sockets, comfortable bed, good bathroom, fridge with free water and chocolate.
Stayed in July 2023
Reviewed: 10 July 2023
Janet
United KingdomNothing
Based in the city centre with its own car park. Easy access to shops and restaurants.
Stayed in July 2023
Reviewed: 4 July 2023
Sean
IrelandUnfortunately, some of the staff were quite rude. Daniel supervising breakfast needs to go on a customer service course.
Fantastic location. We had Juliet balcony overlooking the square. Comfy and clean.
Stayed in June 2023
Reviewed: 27 June 2023
Paulina
NetherlandsThe room was ok for one person, but would have been to small for 2
The reception area was very cozy. We had some free time after check out and we could seat there with a friend to wait for the moment of leaving
Stayed in May 2023
Reviewed: 19 June 2023
Mark
United KingdomThere was nothing we didn't like - The rate was on the high side but competitive with other hotels we have used
We are two cyclists on a ride from Cadiz to San Sebastian. Our needs are simple we seek a clean bed and a hot shower – the hotel provided both Reception was welcoming and helpful – Breakfast was as required and the location. walking to the old city
Stayed in May 2023
Noja, Spain
Trier, Germany
Neufchâteau, Belgium
McAlester, USA
Newark, USA
Motala, Sweden
Moscow, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content