Somebody smoked on the balcony and the smoke came in. Very unpleasant for non-smokers.

Breakfast and dinner over expecations.

Stayed in April 2024

bed very hard and narrow not much choice for lunch on all inclusive

food very fresh staff very friendly entertainment ok position good

Stayed in March 2024

The toilet is close to the wall which makes it a bit uncomfortable. Location not on the waterfront.

Nice room, food was good

Stayed in March 2024

The cleaning part is not so great. You can see they clean the rooms everyday, but somehow the floor still remains dirty ( we were on a family trip with a 10 month crawling child that got dirty imediately). The bathroom and the rest of the room had no such problems. At the restaurant the dishes were sometimes dirty (i suppose that was from the dishwasher and the big amount of dishes they had to clean very fast - aprox 100 people at the tables constantly).

The hotel is really close to the beach. We booked a room without seaview very last minute and asked if we could get one with seaview if possible, and they were very kind to give us one - so we had a very nice view every day. You can see the sunrise, the sunset and the sea and it's beautiful. The room and the balcony are big. The bed is comfortable. Bathroom spacious enough and if you need, you can ask for toiletries (they have a no waste policy - really nice thought). The food is absolutely delicious and diverse - lots of choises for everyone and very tasty. The staff is friendly, especially ones at the restaurant. The spa area is small, but enough for a rainy afternoon like we caught one day (a pool, a wet sauna and a finish sauna). They have an outside pool as well across the street - we did not use it because we only went to the beach. I recommend the hotel! Really good value for the money.

Stayed in October 2023

cleam quite hotel

hotel spotless,food was fabulous different choices ever night

Stayed in October 2023

- Wi-Fi was almost unusable (bad signal and very slow) on 6th floor where we had our room. We had to use our mobile data all the time. - Food plates and glasses could be cleaner

- Great food for breakfast and dinner - Spa and gym access - Music shows every 2nd night next to the pool

Stayed in September 2023

- Every day some of plates for food and glasses for drink were dirty - Beds could be more comfortable and it would be better if there was also king size option instead of 2 twin beds - Fridge in the room was not working properly - One employee (Ms. Rafaela) was very rude and annoyed a couple of times during breakfast/dinner to guests and also other employees which wasn't necessary in my opinion.

- Great food for breakfast and dinner with a lot of choices - Rooms very clean and daily room service - Stuff very helpful and friendly (all except one) - Spa and gym access which was a good choice during a rainy day

Stayed in September 2023

very good food for breakfast and dinner, changing menu every couple of days

Stayed in August 2023

Nothing we didn’t like . I would like to see a lot more hotel that provide a basic wheel chair for Disabled guests maybe just to get to pool or around the hotel in difficult times on request .

The staff, the pool bar and the fact you could hire beach towels from the hotel . Also the breakfast food was very nice with plenty of choice daily .

Stayed in September 2023

I think, in my opinion the breakfast starts too late, at 7:45am, also the coffee and juices, my husband and I did not liked so much. The hotel toiletries could be improved, only offering all in one shampoo/soap, so no conditioner or body lotion.

The street parking was easy around the hotel and also free. The breakfast was good, a lot of varieties of bread, savory and sweets. The bed and pillow was comfortable and the AC in the room worked great. There was plenty of space for storing our clothes with shelves and hangers. The balcony had a small clothesline, good for hanging towels and swimsuit. The pressure and temperature of the shower was really good.

Stayed in August 2023

Beds are very very hard and internet was very very slow.

Location and staff

Stayed in August 2023

mostly elderly people in the hotel

clean, good discussion, delicious and wide selection of food. Germans choose this hotel.

Stayed in July 2023

TVEnglish channels Coffee making fasvilities in room

Showe tray very dangerous very slippery. Iam 74. Had joint replacement knee. Few elderely people were there. Risk of fall and fractures very high. Pool on the other side of road. We did not use. Very disappointed. It is very imp you providr coffee making fascilities in room. TV English channels need more choice

Stayed in July 2023

Spa area was quite chilly. Indoor pool not very warm.

Fabulous location near to all shops, restaurants and bars. Stonesthrow from beach. Great outdoor pool and food top class, will definately be back!

Stayed in May 2023

spa temperature was cold that was a shame

cleanliness, nice staff kitchen and waitresses were really kind. Maria makes a wonderful French omelettes. Congratulations about the spa the temperature in water and in the facilities of the spa was called it’s a pity. Inside pool water was cold for the time being . Thursday dinner was better than Friday dinner. kind staff, and reception and waitresses and cleaning.

Stayed in April 2023

There was no shampoo nor body soap in the bathroom even though the reservation says that both were included..

Customer service is amazing!

Stayed in March 2023

La piscina del spa helada. Imposible meterse. Una pena.

La comida, espectacular.

Stayed in October 2022

Not enough evening entertainment and bar finishing time is a bit early

Everything

Stayed in August 2022

Amazing food and close to beach.

Stayed in June 2022

Indoor Pool in odd location - you have to go thru the bar, breakfast room very noisy

breakfast -good choice, comfortable beds

Stayed in April 2022

The Spa is very small, small inside pool and Sauna. The water in the pool was not warm enough. Wlkinging naked people in the Spa was kind of putting off, not for families with kids. Surrounding the hotel needs improving.

We had breakfast and dinner and it was very good. It was a lot and various food for everyone. The room was clean, the bed was very comfy, with See vuew, bright and big enough balcony. Every employee was helpful and kind.

Stayed in April 2022

Clean, beautiful views, nice staff and good food options

Stayed in February 2024

No toiletries except for soap and shampoo: I asked for a shower cap and was told they didn’t have any. The hotel caters mostly to a german clientele. At times the staff in reception did not speak spanish and little english. 75% of tv stations are in german.

Well located and close to the beach, restaurants and stores; big room with balcony and comfortable bed; good breakfast with big variety (including churros and crepes, and omelettes and eggs made on the spot).

Stayed in September 2023

The room had twin beds instead of a single queen or king size bed.

The hotel was very close to beach. Amazing breakfast and dinner. Our room had views of both sunrise and sunset.

Stayed in September 2023