Madre de Dios, 4, 30004 Murcia, Spain
#8 of 26 hotels in Murcia
Guests' ChoiceBased on 1018 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.1
Value for money
8.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Priest
SpainNo on site parking. Public car park with reduced rates for guests.
Bright and airy. Good breakfast. Welcoming staff.
Stayed in June 2024
Reviewed: 31 May 2024
Malcolm
United KingdomWindow onto inner breezeway.
Everything worked. Quiet and comfortable. Very nice breakfast. Friendly efficient staff.
Stayed in May 2024
Reviewed: 31 May 2024
Maged
AustriaGood personal working there
Stayed in May 2024
Reviewed: 26 May 2024
Jason
United KingdomNothing , only thing missing was a pool in the middle of May as over 30 degrees. We didn’t expect it to be as warm.
Loved the room and location.
Stayed in May 2024
Reviewed: 26 May 2024
Mario
CroatiaPerfect location
Stayed in April 2024
Reviewed: 24 May 2024
Trim
AustriaThe staff were very helpful
Stayed in May 2024
Reviewed: 23 May 2024
Tuulia
FinlandThe breakfast food isnt't fresh if you go during the last hour as there's no proper cold storage. E.g. yoghurts and sliced fruits had gone bad.
Location, room, nice bed.
Stayed in May 2024
Reviewed: 21 May 2024
Jérôme
France- Noisy neighborhood: I could hear what happens in the rooms closed to mine - Strong odor in the room (a man's sweat)
- Excellent location in the Historic Center - Reasonable price for the size of the room (big room)
Stayed in March 2024
Reviewed: 21 May 2024
Anton
SloveniaLocation is excellent, breakfast buffet was also very good. Room was clean and bed was perfect.
Stayed in May 2024
Reviewed: 21 May 2024
Monika
United KingdomThe staff were very friendly, the room was perfect, the breakfast was excellent, the location could not have been better.
Stayed in May 2024
Reviewed: 21 May 2024
Adam
SpainNo complaints.
Clean and comfortable rooms, friendly and helpful staff, good breakfast, great location.
Stayed in May 2024
Reviewed: 21 May 2024
Allen
CanadaA comfortable hotel room with a nice shower. The hotel was close to many restaurants and walking distance to many of the city sites. We arrived in Murcia via bus so the bus station is about a 13 minute walk from the hotel.
Stayed in May 2024
Reviewed: 20 May 2024
Bill
AustraliaThat every channel was in Spanish with the TV not allowing for English subtitles. There was the BBC News channel, but I didn’t particularly want to watch that.
It was a very clean, well equipped facility from the rooms to the gym. The staff were very helpful and kind as well.
Stayed in May 2024
Reviewed: 18 May 2024
Noel
IrelandNothing
Everything was brilliant 👏
Stayed in May 2024
Reviewed: 18 May 2024
Philip
United KingdomLacks a communal meeting space or bar area, for drinks. But outside streets are buzzing with bars and restaurants. Our two rooms were inner courtyard. But mid summer does not matter. No parking, but secure parking nearby.
Location. Heart of city. Nice staff. Nice breakfast, simple but very fresh. Area near cathedral and so many great bars and places to eat within a few hundred metres. Fast wifi.
Stayed in April 2024
Reviewed: 17 May 2024
David
IrelandPerfect location
Stayed in May 2024
Reviewed: 16 May 2024
Nina
SpainWould like tea making fecileties in the room. Even if we pay for it.
Excellent service staff were polite and professional. Helpful. Hotel close to the city and it's attractions. Thank you all at the hotel.
Stayed in May 2024
Reviewed: 16 May 2024
Patricia
United KingdomTerrific location, close to historical centre, shops, bars and restaurants.
Stayed in May 2024
Reviewed: 15 May 2024
Obosi
United KingdomRoom quite small. Gym was too basic. Needs a pool
Staff very helpful. Breakfast selection was good. Location was good
Stayed in May 2024
Reviewed: 14 May 2024
Carmen
NetherlandsRenovated rooms, huge bed, very attentive staff, perfect location.
Stayed in May 2024
Reviewed: 13 May 2024
Hans
Netherlandspleasant hotel in a useful location , friendly staff
Stayed in May 2024
Reviewed: 8 May 2024
Julia
IrelandRoad noise at night til 2 30am.... windows and walls not designed for the noise levels
Location excellent..near all the attractions but there was construction/ road works at night at the back of the hotel... of course the hotel has no control of this but a heads up might have been appropriate as it was ongoing and maybe put guests to front of hotel away from the noise
Stayed in May 2024
Reviewed: 6 May 2024
Anne
United KingdomNothing.
Genuinely caring staff. Excellent location. Excellent breakfast. Peaceful and safe. Everything that you might need is available. Excellent value for money.
Stayed in May 2024
Reviewed: 4 May 2024
Geoffrey
United KingdomBreakfast was nice but would have been even better with more choice on the hot buffet for us Brits
Staff were very friendly. The location is superb with the hotel located in the City centre. Room maybe an unusual shape but that would be how it was located at the end of the corridor. Our special requests were attended to. Very pleased with our stay.
Stayed in April 2024
Jakarta, Indonesia
Montecatini Terme, Italy
Brantevik, Sweden
Springwood, Australia
Popovača, Croatia
Pohara, New Zealand
Cantù, Italy
Bałtów, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content