Reviews of Hotel Ilunion Bilbao 3 stars
Rodríguez Arias, 66, 48013 Bilbao, Spain
#39 of 62 hotels in Bilbao
Guests' ChoiceReview score
Based on 1652 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.7
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Location
8.9
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Facilities
8.5
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Staff
8.4
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Value for money
8.3
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Free WiFi
8.1
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Reviewed: 3 October 2023
Angus
Switzerland4 reviews8.0“A comfortable hotel with helpful and friendly staff.”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Only 2 lifts for 7 floors and one of those appeared to not work.
It had the best hotel shower ever! Near to public transport to other parts of the city.
Stayed in September 2023
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Reviewed: 3 October 2023
Laura
Spain8 reviews9.0“Perfect”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything was fine but I didn’t had breakfast
The room was very comfortable, lighting and clean. The gym is very good and complete. The staff was nice
Stayed in September 2023
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Reviewed: 2 October 2023
Sarah
Belgium22 reviews3 helpful votes8.0“Good price, location and staff.”- • Leisure trip
- • People with friends
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
No coffee/tea in our room, while friends in our group had rooms with this important extra. We had all paid the same price, but they had more modern, less tired accommodation at the front of the hotel. We drew the short straw, I think. One of our 2 lifts for half the hotel was out of action over the weekend and Monday. So a bit of a wait. But this didn't really affect the quality of our stay too much.
Comfortable beds, working airconditioning, great shower pressure, safe and mini fridge. Plenty of wardrobe space.
Stayed in October 2023
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Reviewed: 2 October 2023
Barbara
France5 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Poor service in bar! Only one waiter!
Location and Breakfast fab.
Stayed in September 2023
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Reviewed: 1 October 2023
Linda
Spain19 reviews1 helpful vote8.0“This was our second stay - that says it all”- • Leisure trip
- • Couple
- • Double Room Pet Friendly
- • Stayed 4 nights
- • Submitted via mobile
Lifts awkward to use with a wheelchair
Good location and proximity to bars, restaurants, etc
Stayed in September 2023
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Reviewed: 26 September 2023
Michael
United States1 review8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 6 nights
room, location
Stayed in September 2023
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Reviewed: 26 September 2023
Jill
United Kingdom9 reviews8.0“The hotel facilities were good, spoiled by an unwelcoming reception and lack of effective dining.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
On arrival when we enquired about the garage parking arrangements, we were not welcomed by the reception staff, just told to return when reception opened. The hotel provided very limited dining arrangements and several meals on the menu were not available.
Most facilities were good. Excellent room. Breakfasts were very good. Private parking was good. Cleanliness throughout was good.
Stayed in September 2023
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Reviewed: 23 September 2023
Faris
Saudi Arabia47 reviews10 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Premium Double Room
- • Stayed 5 nights
- • Submitted via mobile
Nothing
Location and clean
Stayed in September 2023
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Reviewed: 22 September 2023
Hui
Singapore12 reviews7.0Good- • Leisure trip
- • Family with young children
- • Triple Room (2 Adults + 1 Child)
- • Stayed 3 nights
- • Submitted via mobile
Only provided 1 card upon check-in.
Good location and spacious room.
Stayed in September 2023
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Reviewed: 21 September 2023
Dave
Egypt20 reviews2 helpful votes7.0“Decent hotel in good location.”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
Bit disorganised one morning at breakfast.
Location was good for waterfront and coach station. Reasonable breakfast. Nice choice of pillows on bed.
Stayed in September 2023
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Reviewed: 18 September 2023
Andrew
United Kingdom18 reviews8.0“Good stay for family whilst over for a wedding”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
No facilities in room to make hot drinks - coffee
Clean, tidy and convenient
Stayed in September 2023
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Reviewed: 18 September 2023
Rebecca
United Kingdom4 reviews8.0“Good hotel in Bilbao”- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 2 nights
- • Submitted via mobile
We were given two twin beds pushed together instead of a double.
Helpful staff, good breakfast, hotel is in a convenient location, easy walking to the Guggenheim.
Stayed in September 2023
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Reviewed: 17 September 2023
Fabian
Norway68 reviews10 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 6 nights
- • Submitted via mobile
Very audible, sounds from the hallway feel like they are in the room. Tedious control procedure at the breakfast.
Nice place and location.
Stayed in September 2023
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Reviewed: 16 September 2023
Anne
United Kingdom15 reviews4 helpful votes8.0“The hotel is ideal for visitors to Bilbao- clean, simple but attractive decor, convenient location and quiet and comfort”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
We didn’t eat in the hotel as the dining room caters for a lot of tourist groups. But there are so many lovely restaurants nearby, this is not a disadvantage.
Excellent location, close to the Metro and easy access to the A-8 motorway, but within walking distance of many of the places of interest in the city.
Stayed in September 2023
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Reviewed: 15 September 2023
Francis
Spain5 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
This hotel was north of the city ,but it was in perfect location for all the attractions.
Stayed in August 2023
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Reviewed: 14 September 2023
Gareth
United Kingdom18 reviews8.0“Nice room in central location”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Grumpy, unwelcoming receptionist. Breakfast was poor 10€ if booked the day before or 15€ on the day. Very busy, queues for food and coffee - the ‘hot food’ was stone cold as the hot plate was not switched on! Only saved by ordering fried eggs which were cooked fresh. (Go to the bar next door for a great value breakfast with a smile).
Good location, close to the Guggenheim, metro, lots of places within walking distance. Good size room which also had a Fridge.
Stayed in September 2023
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Reviewed: 14 September 2023
Maree
Australia162 reviews16 helpful votes9.0“Fabulous location and 10 minutes from the Bus terminal”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
Breakfast whilst good was possibly in need of another staff member, due to a huge guest attendance it was frequently out of cereal spoons, and items being refilled. A note to the reception staff, when not busy, a smile or nod costs nothing when guests are entering or leaving the building.
Amazing room 1305. Great bathroom and comfortable bed. Fridge worked well as did aircon. Breakfast was more than enough choice. Lolly jar for a late night treat. Cleaning done well every day and complimentary water each day. Plenty of food places around. Great bar across the street with decent menu for a sit down meal (Martxos)
Stayed in September 2023
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Reviewed: 13 September 2023
Burgues
Canada3 reviews1 helpful vote9.0“Great Stay”- • Leisure trip
- • Family with young children
- • Triple Room (2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted via mobile
N/A
Everything. Location and staff was great. They even suggested great ways to get to the airport
Stayed in August 2023
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Reviewed: 12 September 2023
Peter
United Kingdom8 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 6 nights
The bar closed at 10.30pm. That's a bit early, esp in Spain
the staff were friendly. It's unusual for customer-facing hotel staff not to speak English, but it wasn't a problem
Stayed in August 2023
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Reviewed: 11 September 2023
Joseph
South Africa15 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
You need to address the shower floor. It is dangerously slippery. Suggest you get rubber mats for this purpose. Noise from nightclub in the vicinity of the hotel late at night
All good as expected
Stayed in September 2023
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Reviewed: 11 September 2023
Maria
Australia24 reviews3 helpful votes8.0“well located hotel with comfortable bed”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
no hot water jug for tea/coffee
location and size of room
Stayed in September 2023
-
Reviewed: 9 September 2023
Jean-pierre
Lebanon43 reviews9 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Premium Room (3 adults)
- • Stayed 1 night
- • Submitted via mobile
Bed with wheels that keep moving, average facilities in the room
Spacious room, very good location, friendly staff, lobby, breakfast
Stayed in September 2023
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Reviewed: 9 September 2023
Jean-pierre
Lebanon43 reviews9 helpful votes8.0Very good- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Small room for 3 people, had a problem with electricity that took time to solve…
very good location, friendly staff, lobby, breakfast
Stayed in September 2023
-
Reviewed: 9 September 2023
Jean-pierre
Lebanon43 reviews9 helpful votes8.0“A good value for money”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Bed, average facilities
Spacious room, very good location, friendly staff, lobby, breakfast
Stayed in September 2023
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Reviewed: 8 September 2023
Pat
Canada21 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Did not receive the wake up call we requested.
Stayed in September 2023
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