Central location. Staff extremely helpful. Booked taxis for us and advised taxi number and pick up location. Gave us a street map highlighting all places of interest. Room clean and very comfortable. Would recommend.

Stayed in May 2024

The smell of the sewerage system in the room The tiny terrace with no chairs and cushions on the last day Expensive for the facilities

Great location great room smell of the sewerage system was dreadful but it's all over Grenada

Stayed in April 2024

We liked every thing

The staff went up and beyond their duty to help us out of a very difficult situation. I lost my passport credit cars along with my phone They helped me get through this and had me on the road to enjoy the restroom of our vacation.. I cannot say enough about the staff Michael Joseph and Myka not sure if I spelled her name correctly.

Stayed in May 2024

Very noisy: you could hear everything in the corridor but also there was a vent that was working the whole night outside the window (I stayed in two different rooms and I always heard it). Lastly, the bathroom of one room was a bit smelly.

Great location and new facilities.

Stayed in May 2024

Nothing to say

What to say about this hotel!! PERFECT! Perfect location right in the heart of Granada, comfortable bed, nice and clean room, the staff very kind, helpful and friendly! Thank you for everything! I will definitely choose again this hotel for my next trip to Granada!

Stayed in April 2024

I regret I couldn’t spend one or two more days there

s the best three stars hotel I’ve ever been. It values every cent spent there. Room comfort and decoration (matching the monuments around), staff gentleness and efficiency and location is all amazing. Don’t miss it if you can afford.

Stayed in April 2024

Literally nothing.

Super friendly staff, who kindly allocated us the most glorious and peaceful room, with views of the Alhambra and cathedral. We were there one night only, sadly, and (of course!) plan a return visit. Unquestionably recommended. Thank you to the fabulous and friendly team.

Stayed in April 2024

Nothing. Perhaps a fridge in the room and tea and coffee making facilities would make it perfect..

Excellent location in the best square in Granada. Near everything you would want to see in Granada.

Stayed in April 2024

The bathroom had a bed smell i informed the employees, maybe connected to any sanitary cable...hope it is fixed. My room was very small but confy.

The breakfast is very good. The hotel has a very nice small and cozy terrace with the view of the Alhambra. It is beautiful and in the old town, walking distance to all amenities of the city. The hotel recommend a Flamenco show that was very intimate and beautiful. I LOVED it. Next time need to organize better. Alhambra was fulled booked for months ahead! My trip was spontaneous next time will stay again here!

Stayed in April 2024

Nothing of note

Located on a square in the town surrounded by trees and restaurants, but with the windows closed at night a quiet nights sleep was available. The staff were friendly and on arrival the booking in process was excellent with a map provided of the area and useful information regarding the attractions etc were marked and explained. The room occupied a corner position on the second floor and was light and very clean. Breakfast was typically what you expect in Spain,breads, meat, cheese and fruit, plenty of choice.

Stayed in April 2024

Nothing - all good.

Location, comfort & excellent staff.

Stayed in April 2024

Noise from corridors

Location. Very comfortable beds.

Stayed in April 2024

Everything was great. We didn’t get to try the breakfast but everything else when it comes to the location, the room, the staff was great and met our expectations.

Stayed in April 2024

Air conditioning was not "available yet," and too noisy outside to leave windows open. Hotel is located on Plaza de Bib-Rambla, which is full of outdoor restaurants like all the other plazas in the area. A very safe and busy area, just not very charming. Note that here you pay in full when you make the reservation online, no refunds etc. so apparently no flexibility if your plans need to change closer to travel time.

Very new and modern facility, not the old Bella Granada now. Hotel has a nice rooftop terrace w views. Convenient location, near cathedral. You can walk to the Alhambra in about 30 minutes if you are fit. Breakfast was very good but expensive (14 E) so eat up and skip lunch.

Stayed in April 2024

Nicely decorated room. I especially liked the kelim rug, the pouf, the wooden lamps as well as the wooden (look alike) floor. A lot of space for clothes. The terrace on the 5th floor with a view over the plaza was super! Very friendly and helpful staff. Nice breakfast.

Stayed in April 2024

The Spanish late nighters 😂

Its location

Stayed in April 2024

Nothing, really. Everything was perfect! I would recommend this place to anyone in a heartbeat.

The property is in an old building that was recently renovated so you get the best out of both worlds: being downtown, in the charming plaza, while also having nice, comfy and functional facilities in the bedroom and overall hotel. The receptionist was super friendly and helpful in adapting my check-in so I could change before hitting my Alhambra tour.

Stayed in April 2024

Maybe a bit more furniture in the room. I like to write a daily journal, so a table or desk may have been helpful. However, the rooftop terrace enabled me to do this comfort. In retrospect, I ought to have booked a longer stay in Granada. I am hopeful of returning in the near future.

My room was on the first floor and close to reception, which turned out to be fortuitous. On my first night there was a panic when I was locked out of the bathroom, due to a fault in the door handle. I reported this to reception, but there was only one member of staff on duty and he was busy checking in other guests. He eventually came to assess the problem and then fetched a tool box. He phoned the maintenance guy, put him on loudspeaker, and a temporary solution was devised, pending a full repair the next day when I would be out visiting the Alhambra. I was mildly inconvenienced, hence I've knocked a couple of points off my rating. Otherwise the room was lovely. It overlooked the Plaza Bibbrambla, but with the shutters closed I was not disturbed by noise. The breakfast was more than adequate for my needs. On the 5th. and top flloor there is a terrace with fantastic views of the city, the Alhambra and the Sierra Nevada mountains. I bought drinks and snacks from reception and spent time up there making calls, messaging friends and writing my journal. The hotel is situated in a pedestrianised area. The taxi drop-off/pick-up point is on Plaza de Carmen, about 100 metres away. Hotel staff were very helpful and knowledgable.

Stayed in March 2024

A 2 inch lip/step between double rooms. Tripped multiple times. Suggest painting area different color or making a small ramp. Hazardous for seniors. Difficult for persons with a lot of luggage, parking lot 10 minutes away.

Next to plaza, near church. Breakfast was great

Stayed in March 2024

Can be a little bit noisy at night

Great location!! Easy to get to anywhere

Stayed in March 2024

Smiling and very helpfull personnel. Location is great. Rooms are clean.

Stayed in March 2024

All staff was very nice and friendly, Jose Miguel at reception in particular. Nice terrace on the top floor overlooking the plaza and the cathedral.

Stayed in March 2024

Nothing

Fabulous central location suited me great.

Stayed in March 2024

The location was perfect and the reception staff were excellent.

Stayed in March 2024