The setting, the views and the landscaping were outstanding. The staff was excellent.

Stayed in April 2024

Interior of living rooms

Location, cleanliness, plants around property

Stayed in April 2024

Our balcony did not have sunloungers

Fabulous staff, good location and amazing restaurant

Stayed in April 2024

Stopped at many hotels throughout the world and this is truly The only one that has surpassed my expectations.

Stayed in April 2024

Nothing! It was perfect.

From the moment we walked through the door, we relaxed in the amazing surroundings of Lani's. The staff could not do enough to make our stay so special. Thank you for a fantastic time, guys.

Stayed in April 2024

Nothing

Top venue beautifully cared for and so nice Staff are amazing and so helpful 👍

Stayed in April 2024

Nothing

Couldn't recommend these suites highly enough, the staff here are excellent, nothing is a problem, they are happy to help you with anything. They add that personal touch to everything.

Stayed in April 2024

Nothing

Everything… the most perfect place to stay, relax and unwind. Staff without exception are just the most professional friendly people I have ever encountered at a hotel. The only negative thing was we had to leave or we would have missed our flight home 😂.

Stayed in April 2024

There wasn’t anything we didn’t like.

The entire experience was excellent. The owner welcomed us and it is very obvious the staff are treated well, their joy is projected on to the guests . We were so looked after, lots of treats that went beyond expectations. I would highly recommend this hotel , relaxing , great food , genuine & helpful staff . Excellent value for money. We will definitely return.

Stayed in April 2024

Literally no complaints .... Just that I would've liked to stay longer :)

This Hotel is an absolute gem - you feel it from the moment you arrive. The staff and management go out of their way to make sure that you are enjoying your stay and that you have everything you need. Nothing is too much trouble. There has been a lot of thought put in making the guest experience special - so many small touches visible all around the property. i would highly recommend to those looking for a peaceful, luxurious sanctuary in the heart of Puerto del Carmen.

Stayed in April 2024

It is expensive - although the free water and soft drinks etc helps towards that. The decor in the rooms and reception is tacky - a lot of silver, purple and sparkle, it looks cheap - however rooms are so clean and bright which makes up for this. Hot food at breakfast can be slow to arrive

The pool area is beautiful and peaceful. Sun beds are so comfortable. The entire place is so clean and spotless. Food is great. The staff are all so lovely. Free soft drinks and water at the pool and in your room. Great location. Lots of little surprises during our stay for St Patrick’s Day etc. Free cocktail at the pool each day delivered by the staff

Stayed in March 2024

We were room 4 which was perfect but outside it needs something to hold on to down the steps to our private lounging area

Breakfast was excellent and the staff were beyond helpful and friendly. So a big thank you to you all.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

Too much bling

Peaceful, wonderful views, staff where attentive

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

Service,food, rooms excellent

Stayed in December 2023

Everything was perfect. We are looking forward to staying again

Stayed in February 2024

Having to leave!

Probably the best customer service we've ever had. The staff went above and beyond to make sure we had everything we needed. Lovely hotel with everything you could need to relax. Would absolutely recommend

Stayed in January 2024

Nothing

Lovely clean property with picturesque view of the ocean. The staff were very friendly and helpful, made our stay relaxed and enjoyable.

Stayed in February 2024

No negatives at all.

During our stay we only ate breakfasts, lunches & dinners at Lani's Gourmet Restaurant - all excellent. Access to beach was very good and no traffic noise. All staff were warm and welcoming "a family". We made use of the beauty salon, staff were considerate to our needs, relaxed ambiance, creating a fully pleasurable experience.

Stayed in February 2024

Opulence

Stayed in January 2024

There wasn't anything we didn't like, exceptional

Loved the unique, small and quaint atmosphere

Stayed in January 2024

nothing

perfect location. staff and service amazing. All the attention to detail.

Stayed in January 2024

The bedroom was a little cramped - difficulty getting things into the wardrobe. The position of our particular suite did not get the afternoon sun and the outside space was not particularly private but this did not spoil our stay.

Location superb. Breakfast excellent, much preferred choosing from a menu than a help yourself buffet. Restaurant staff very attentive but sometimes misunderstood the order - however if mentioned it was rectified quickly.

Stayed in January 2024