Avda. de las Playas, 26, 35510 Puerto del Carmen, Spain
#1 of 839 hotels in Puerto del Carmen
Guests' ChoiceBased on 188 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
9.8
Facilities
9.8
Staff
10.0
Value for money
9.3
Free WiFi
9.8
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End of dialog contentReviewed: 7 June 2022
Ann
IrelandLiked every thing
Excellent
Stayed in June 2022
Reviewed: 15 May 2022
Louise
IrelandI stayed here for the night before my wedding and the night of my wedding and they made my whole experience so enjoyable. All staff were so friendly and nothing was too much for them. They went above and beyond to help my mam when the taxi driver drove off with her suitcase and got onto the taxi company straight away..definitely not in their job description but really appreciated their help! The breakfast was fabulous and the place was so clean and tidy. Would recommend all brides to treat themselves and stay here the night before their wedding.
Stayed in May 2022
Reviewed: 10 May 2022
Eileen
Irelandabsolutely nothing.
everything. pure relaxation & quietness which was purpose of our trip. super location.
Stayed in May 2022
Reviewed: 8 May 2022
Megan
United KingdomNothing.
Everything was incredible, from the moment we arrived we were picked up by the hotel in a lovely car and upon arrival of the hotel it was like we were royalty. Nothing was too much for us, our honeymoon suite was beyond outstanding and exceeded our expectations. The view from all over the hotel is perfect. We didn’t really need to leave our hotel room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute walk to the beach. The breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have everything off the menu if you wanted. The food is outstanding!!!! The array of drinks and cocktails are fantastic, there is nothing you could want that they don’t have. We will certainly be going back!!
Stayed in May 2022
Reviewed: 8 May 2022
Diane
United Kingdomnothing
personal touches , fantastic service friendly amazing staff
Stayed in April 2022
Reviewed: 5 May 2022
Gaynor
United Kingdomeverything,the colour ,detail and just everything about the hotel ..I’ve staying in many top hotels but this is definitely up there ,customer service was unreal and nice kind complimentary drinks /food was great
Stayed in May 2022
Reviewed: 3 May 2022
Scott
United Kingdomearthing
the wow factor
Stayed in May 2022
Reviewed: 24 April 2022
Joshua
United KingdomFloor material in bathroom wasn’t very much absorbent so we had to wait a long time for the floor to dry
The property was modern, clean and very well kept with smart tv access to Netflix and very welcoming staff and exceptional facilities and staff. Absolutely amazing experience.
Stayed in April 2022
Reviewed: 26 March 2022
Jill
United Kingdomnothing, all perfect
Everything was perfect, comfortable and spotless, friendly staff
Stayed in March 2022
Reviewed: 20 March 2022
Sean
Irelandnothing
everything was just perfection👌 so comfortable, great location, great staff & great facilities!
Stayed in March 2022
Reviewed: 19 March 2022
Darren
IrelandUnbelievable experience best hotel we’ve ever experienced 10/10 staff were exceptional
Stayed in March 2022
Reviewed: 14 March 2022
Clare
United KingdomLiterally nothing this hotel is foot perfect
attention to detail !! All the things other hotels forget are taken care of here - everything was flawless - just perfect
Stayed in March 2022
Reviewed: 8 March 2022
Rod
United KingdomThe breakfast was cold.
Most things
Stayed in March 2022
Reviewed: 27 February 2022
Simona
IrelandLocation
The best
Stayed in February 2022
Reviewed: 25 February 2022
Siobhan
Irelandcould fault nothing
absolutely brilliant from start to finish
Stayed in February 2022
Reviewed: 22 February 2022
Tom
United Kingdomthere was not a single thing to complain about even just to ourselves.
beautiful setting- very peaceful. the staff were incredibly thoughtful and friendly - the little touches that makes you feel well cared for were everywhere from a free cocktail in the afternoon to remembering my wife’s dairy allergy and proactively getting in food she could eat.
Stayed in February 2022
Reviewed: 21 February 2022
Guy
United KingdomPuerto del Carmen is a bit of a tourist dump - the last place I'd normally visit. But once inside the compound of Lani's, it's an oasis of calm and tranquility (we had a private hot tub/jacuzzi away from the crowd).
No doubt that the administration and staff really go out of their way to meet one's needs and expectations. Quite exceptional service and responsiveness to requests.
Stayed in February 2022
Reviewed: 9 February 2022
Misbah
United Kingdomjust the location but that’s nothing to do with the hotel - on the plus side it’s very near to the airport so getting there/leaving is very easy.
This is a lovely boutique hotel and even though the location isn’t great, as soon as you step inside you can forget about the “ strip” outside - in fact that’s its beauty , that you are in your own secret escape and it is serenely quiet and blissful! The arrival / the staff / the all day breakfast/ the bikes / the rooms / everything is wonderful and ensures you have a lovely holiday!
Stayed in January 2022
Reviewed: 1 February 2022
Sharon
Irelandcould not find a single thing I didn’t like.
Absolutely everything. I could not find a single fault.
Stayed in January 2022
Reviewed: 20 January 2022
Carla
United KingdomThere was nothing to not like
Everything!!!! Absolutely loved it here
Stayed in January 2022
Reviewed: 19 January 2022
Jack
IrelandLOVED EVERYTHING
REALLY ENJOYED OUR STAY STAFF SO NICE VERY HELPFUL
Stayed in October 2021
Reviewed: 15 January 2022
Maeve
Irelandnothing
The customer service and attention to detail are outstanding. The breakfast was a feast. The hotel is so peaceful and the location is perfect.
Stayed in January 2022
Reviewed: 10 January 2022
Esther
United KingdomNothing.
Just had our first two nights at this amazing hotel. The location is fantastic as are all the staff and facilities. They just can’t do enough for you. We will be back.
Stayed in January 2022
Reviewed: 31 December 2021
Ann
IrelandThere was nothing we did not like!
The breakfast was wonderful and the view fir breakfast looking out to sea was stunning!
Stayed in December 2021
Reviewed: 30 December 2021
Susan
United KingdomMy having a longer stay! Honestly, it was a wonderful experience and I cannot wait to return. Heaven!
Everything was wonderful, I visited with my daughter and we were treated like royalty, the staff everywhere, in particular the reception and the restaurant, were so friendly and helpful. The food is exceptional, from arrival to departure we felt like we were in another world, this is a high class yet still affordable luxury hotel, oh and the pool was warm so that we could enjoy it often. We had a suite with a hot tub which was fantastic and so easy to use. I cannot fault anything, it's practically impossible to imagine where the hotel could improve!
Stayed in December 2021
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