Some aspects of the room (eg. bathroom) were a bit tired. The street is quite noisy, and closing the window / electric shutters means no fresh air, so you need to run the a/c overnight.

Tidy hotel in a quiet residential area. Room was compact yet comfortable. Breakfast was pretty good. Staff friendly and helpful.

Stayed in June 2022

It was pricey and parking isn't included in the rate. There was some noise from the street late at night.

The room was cozy and the bed very comfortable. Great that there is parking on site. Staff were nice. Very well located as well.

Stayed in May 2022

During early morning hours there was a lot of noise around (i.e. doors and stuff banging, etc.). This was probably due to the staff cleaning around the place, but for sure, this could have been avoided.

Great location! Hotel has excellent facilities (i.e. nice reception with working area) and the staff was always extremely helpful and polite.

Stayed in May 2022

A down side is that the gentleman at the reception didn't know English so it was quite hard to communicate what we needed. Also a very small garage for parking.

Nice breakfast. The man at the reception was very nice and made us lunch boxes in the morning.

Stayed in May 2022

Not very sound proof, we could hear people in the next room and from the street below.

Clean room, good bed, friendly staff.

Stayed in May 2022

we stayed first on the 4th-floor room number 412, there are electric blinds in the room which we have closed for the night. Unfortunately in the morning when we tried to open them the switches went off and we stayed in complete darkness with no light. Reception said they will check and after 30 mins nothing has happened, we had to get ready, make up and dress using mobile phones light. When we came down the receptionist informed us that he went on our floor already and it should work, he just didn't care to tell us. In general, unfortunately, you have a feeling that staff is annoyed by you if you don't speak Spanish. when the next day the story repeated - you press the blinds -no electricity, we were immediately moved to another room.

it is a nice design hotel with a good location next to the metro with a lot of options of cafes/restaurants around. it is a nice pleasant walk 20-30 mins to the city center, so we didn't use almost public transport. The room was nicely decorated with a comfortable bed. some rooms have a coffee machine, but our first room had only an electric kettle. I also appreciated the nicely perfumed entrance hall of the hotel

Stayed in May 2022

Everything was fine except for the price. They were capitalizing on a fully booked Madrid, but I still paied more than double the normal price.

It's a comfortable hotel located in a neighborhood where there is no reason to stay unless you are on a business trip. Breakfast good but overpriced. It is conveniently located nearby a metro station and if you like to walk you can go everywhere in 45 minutes tops. The staff was nice, temperature in the room perfect. Bed comfortable.

Stayed in May 2022

Room was too small and entrance a Big narrows but room was okay to sleep.

Breakfast was just fine

Stayed in May 2022

The window had many holes, so even if it was closed it was as if it was open. But evn this small thibg did not disturb me. Thw hotel is very nice.

Stayed in April 2022

The room was with 2 single beds, while a double bed was requested. There is no soundproofing in the room, so you will hear the people in the corridor, the vacuum cleaner in the other room and the noise of the street. The floor was scratched and the safe was low on battery.

The location of the hotel is good – you can take a 5-7 mins walk to the metro station. However, the street can become noisy on the weekend. The room was quite clean. The breakfast is okay but seemed to be overpriced.

Stayed in April 2022

location

Stayed in March 2022

The noise! Perhaps we were just unlucky, as I am surprised no one else mentioned that in the reviews, but even after getting a room facing more quiet street, the noise was annoying. The windows were not airtight, one could clearly hear roller shutters chattering in the wind. The waste truck coming both nights of our stay after midnight (sic!) did not help either

The staff was super nice and helpful. We were not entirely happy with the room we got (facing a busy street), but it was switched with no problem. We got two glasses and a corkscrew to have a bottle of wine we brought with us in the room. Bathroom is clearly a highlight. It is spacious and really ... elegant. The room may be a little bit compact, but nothing really to complain about. It was clean and nicely decorated. Breakfast selection was excellent. While it was not possible to have lunch or dinner in the hotel there is an option of ordering food to the room and it is really exceptional and reasonably priced. The tuna carpaccio was out of this world. The hotel was located just couple of minutes walk from the metro station, on the corner of two streets of which one is really busy and noisy. I would strongly recommend to request a room facing the other one

Stayed in March 2022

the personal at the phone before we arrive were not really helpful

good rooms in a perfect location

Stayed in March 2022

Upon checkout I was charged for 2 breakfasts that I did not order.

Good location, loaned umbrellas, clean rooms

Stayed in March 2022

bigger room

all went well but room was very small

Stayed in March 2022

Helpful and very nice staff! Will be back

Stayed in February 2022

nothing

Proximity to supermarkets, restaurants and bars

Stayed in January 2022

Room was on the first floor directly next to rubbish bins, very noisy when the lorry arrives to empty the bins. Drafty windows. AC was very noisy especially when restarting during the night. Beds were on wheels without brakes... Hotel parking very steep, but then it is located in the centre of Madrid.

Breakfast was very good. Location was good. Staff very helpful.

Stayed in January 2022

Maintenance could be improved

The service and price value relation

Stayed in January 2022

After a couple of days mattress a little hard and pillows flat.

Clean quiet room nicely decorated in good location.

Stayed in January 2022

Very friendly personnel, nice and clean rooms, and conveniente position (close to Canal metro station).

Stayed in December 2021

Noise, very bad soundproof.

Nice room and bed

Stayed in November 2021

I liked everything. I have been to this hotel before.

Lovely staff, very good location

Stayed in November 2021

The room was a bit noisy both from street (I was on a first floor) and hallway noises.

Excellent location, friendly staff, and very nice decoration.

Stayed in November 2021

A noisy street.

Very close to where our daughter was staying.

Stayed in November 2021