Portal de La Barca, 4, 17004 Girona, Spain
#10 of 26 hotels in Girona
Guests' ChoiceBased on 236 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 July 2023
Sheila
Canadabeautiful hotel, perfect location in old town.
Stayed in June 2023
Reviewed: 29 June 2023
Helen
SpainA/C in the bedroom was far too cold & uncontrollable . Asked reception for assistance who said they would increase the temperature & reduce the fan . This had no effect at all . Over complicated lighting system Light from the corridor lit up the bedroom . Limited breakfast choices but what was provided was of a high quality . Very difficult to park in their underground car park - many scratches on the walls were evidence of that.
Great location in the heart of the old town .Close to bars & restaurants. Good price. Comfortable bed.
Stayed in June 2023
Reviewed: 28 June 2023
Tracey
IrelandNothing
Location, staff rooms all excellent
Stayed in June 2023
Reviewed: 27 June 2023
Shane
IrelandModern, clean, comfortable and friendly staff.
Stayed in June 2023
Reviewed: 4 June 2023
Mark
United Kingdomnothing
beautiful mixture of old building and modern facilities- very calm and restful after a long day driving
Stayed in May 2023
Reviewed: 2 June 2023
Elizabeth
United KingdomExcellent location in the centre of the old town. Modern room with great facilities.
Stayed in May 2023
Reviewed: 29 May 2023
Jeremy
Spainnothing
everything, superb classy boutique hotel with excellent location and the freindliest of all the staff
Stayed in May 2023
Reviewed: 17 May 2023
Jubilee
United Statesa little heavy on the sex theme
everything!
Stayed in May 2023
Reviewed: 10 May 2023
Roxanne
United Kingdomthe lighting system was a bit complicated to manage! breakfast was quite simple
location is 5 star! quiet but steps away from more lively streets of Girona. spacious and comfortable room and very relaxed, quiet environment staff were very friendly and helpful and organised a babysitter for our son who was lovely.
Stayed in May 2023
Reviewed: 4 May 2023
Kim
IsraelNeeds some art on the walls
The people answered everything quickly Getting in was simple The location is superb
Stayed in April 2023
Reviewed: 2 May 2023
Paul
IsraelThere was absolutely nothing we didn't like
Everything. Modern facilities, but in a beautiful old building. Great location. Very helpful staff.
Stayed in May 2023
Reviewed: 29 April 2023
Antoni
United KingdomNothing
Excellent!
Stayed in April 2023
Reviewed: 23 April 2023
Kathryn
Irelandeverything- location staff comfort
Stayed in April 2023
Reviewed: 2 April 2023
Ursula
AustriaBest hotel to visit Girona. Nice room.
Stayed in April 2023
Reviewed: 30 March 2023
Elyn
Portugalunusual artwork dedicated to the history of Girona, Dali. Excellent staff support — very helpful!!
Stayed in March 2023
Reviewed: 28 March 2023
Christine
United StatesThe lighting in the rooms is new and needs adjustment.
Location is excellent.
Stayed in March 2023
Reviewed: 17 March 2023
Stuart
Franceroom we had was a little too warm. AC could have been better
We stay here whenever in Girona. it’s always a comfortable and convenient stay
Stayed in March 2023
Reviewed: 20 October 2022
Ben
United Kingdomfantastic location in the old quarter of Girona. Comfortable bed
Stayed in October 2022
Reviewed: 8 October 2022
Kendall
United StatesThere was nothing not to like. Great place.
The staff at the front desk were exceptionally helpful and considerate. My wife had left her cell phone in the hotel where we had been staying in Barcelona, and one of the young ladies at the front desk took it upon herself to find the phone and make arrangements for us to get it back. We could not have been more grateful.
Stayed in September 2022
Reviewed: 5 October 2022
Christiane
United Statesupper bathroom wall transparent so lights up the room at night
excellent location and helpful staff, large bathroom, good breakfast
Stayed in September 2022
Reviewed: 2 October 2022
Lynda
United Statesunique property—great for easy access to historic sites
Stayed in September 2022
Reviewed: 2 October 2022
Graeme
United KingdomVery elaborate electric control system for light, curtains etc. Hard to grasp and not entirely reliable.
Unique arty place. Very central. Own parking
Stayed in September 2022
Reviewed: 1 October 2022
Marcus
GermanyStaff was extremely friendly and helpful. The hotel has been decorated with a lot of taste and love for detail. The rooms are modern and comfy. The location in the heart of old town Girona is perfect, all major spots can be reached by foot within 15 minutes.
Stayed in September 2022
Reviewed: 30 September 2022
Jay
United Statesnot perfectly maintained
Stayed in September 2022
Reviewed: 28 September 2022
Dianne
United KingdomCouldn’t get English tv channels.
Choice of breakfast good. Hotel mini bar. Bathroom and remote controlling lighting etc was cool. Location amazingly good!
Stayed in September 2022
Burton upon Trent, UK
Acqui Terme, Italy
Bethany Beach, USA
Cikarang, Indonesia
Hyderabad, India
Palermo, Italy
Bangkok, Thailand
Glencoe, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content