Mirador Del Genil, 2, Genil, 18008 Granada, Spain
#66 of 132 hotels in Granada
Guests' ChoiceBased on 507 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.1
Facilities
8.6
Staff
9.0
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Mgajse
SloveniaThey charge parking seperately, even for motorbike.
It is nice looking hotel in general everithink was good.
Stayed in May 2024
Reviewed: 24 May 2024
Ralph
United Kingdombreakfast
Stayed in May 2024
Reviewed: 24 May 2024
Martin
United KingdomLiked everything, best place we have stayed in on our road trip
Location outside of main town but easy to access by taxi and not expensive ideal place to stay if going to Alhambra Palace Nice modern hotel and breakfast was good. Easy parking on site though have to pay which is worth it Would stay again if coming back. Lovely main centre, friendly people was impressed by the place ,everybody seems chilled out and not rushing about very pleasant places to eat and drink
Stayed in May 2024
Reviewed: 23 May 2024
Pblake
United KingdomUsed buy coach parties so it can be very busy at check out time. Lifts broke while we were there causing issues with getting everyone off each floor.
Great location near the Alhambra but far enough out to be a reasonable price. Breakfast is good and offers bacon and eggs as well as full continental. Rooms are clean and a good size with everything you need. Parking is great
Stayed in May 2024
Reviewed: 21 May 2024
Rodger
United KingdomExcellent location with parking on site. There was a bus stop 50 metres from the hotel, with buses every 15 minutes into the city.
Stayed in May 2024
Reviewed: 20 May 2024
Alexios
GreeceRooms furniture are a bit dated. Carpet is not a good option nowadays. The common rooms are more elaborate and luxurious.
Good location if you travel by car parking wise. Alhambra parking lots are just a few minutes away. There is also frequent direct bus service No 33 to city center. Takes about 10-15 minutes to center. Breakfast super. Plenty of fresh food with many options. Nice view from room. Great fast elevators (no wait at all 😜). Very good window insulation no traffic noise although there is a busy roundabout across the street. Central A/C very adequate.
Stayed in May 2024
Reviewed: 18 May 2024
Jackie
AustraliaNo tea or coffee in room.
Staff friendly and helpful. Close to public transport.
Stayed in May 2024
Reviewed: 13 May 2024
Evelina
LithuaniaInitially I got room with the terrace overlooking 3 walls and just a sky view. Staff was pleasant, but not willing to change. Common areas are a bit noisy during events in a bars. The room has not much amenities, no iron, no minibar, no kettle etc.
The room with the mountain view terrace was great, the pool area very calm and not crowdy. Super clean. parking spacious and easy accessible.
Stayed in May 2024
Reviewed: 8 May 2024
Colm
IrelandModern and well presented property.
Stayed in May 2024
Reviewed: 3 May 2024
Vladimirs
United KingdomMicro Gym.
Staff very helpful. Clean and quiet stay.
Stayed in April 2024
Reviewed: 3 May 2024
Sarah
United KingdomThe air-conditioning didn't function properly, so the room was quite hot. Don't think a nice stroll will get you into the centre of Granada or the Alhambra - both are a long and not enjoyable walk.
The location meant we didn't have to worry about driving into the centre of Granada, as it is on the outskirts. It has good parking facilities onsite. There are a number of bus stops close by, one directly outside the hotel.
Stayed in May 2024
Reviewed: 2 May 2024
Antonia
Romania- breakfast
- best beds, - peace & quite - bus station in front of the hotel
Stayed in April 2024
Reviewed: 28 April 2024
Tomas
Czech RepublicOur room was a bit outdated when it comes to the furniture and the bed (which was also a bit uncomfy, but that's a very subjective thing to rate) but nothing that would make the stay unpleasant.
Private underground parking where you can leave your car. Since the hotel is quite far from the city center, it's very good that there is a bus stop just a few steps from the hotel (the one where the bus stops on the way from the center is literally in front of the hotel entrance!). The staff were friendly. The breakfast was exceptional, the choice of food was more than sufficient.
Stayed in April 2024
Reviewed: 27 April 2024
David
United KingdomTwin beds, which a lot of rooms have, but comfortable nonetheless. A smart tv would be nice, which seems the norm these days
Nice pool, great sun terrace with the room, and Arab baths are worth paying the extra! No 33 bus drops you off outside the hotel, short walk either way to be picked up. The taverna up the road is an excellent place for breakfast with friendly staff. Easy and inexpensive to get to Alhambra by taxi.
Stayed in April 2024
Reviewed: 23 April 2024
Andreea
RomaniaBreakfast could have more fresh vegetables.
Clean rooms, very friendly staff, good location, soundproofed rooms
Stayed in March 2024
Reviewed: 23 April 2024
Laura
SpainThe breakfast was poor, we asked for room service and everything was cold :((
Very nice place to stay in Granada! We just took the bus which it was just in front of the main door!
Stayed in March 2024
Reviewed: 22 April 2024
Mohsin
PakistanThere is not amy shopping market within walking distance. But there are many good points about this hotel.
It is very close to Alhmabrah and the Granada city is also not so far. Therefore, the location is ideal. The staff perons were very helpful and very nice.
Stayed in April 2024
Reviewed: 20 April 2024
Helen
United KingdomA little out of town but a bus stops right outside.
Friendly staff. Great choice for breakfast. Ease of parking. Proximity to Sierra Nevada
Stayed in April 2024
Reviewed: 19 April 2024
Maciej
PolandThere is an on-site hamam in the hotel so I was hoping that it would be possible to use the spa area free of charge. However, we were told that it is only possible if you make an appointment for a massage which is of course not included in the room price.
Comfortable beds, clean room and a bathroom. The breakfast was ok with good selection of products (smorgasbord style).
Stayed in April 2024
Reviewed: 19 April 2024
Ömer
TurkeyThe parking wasn’t free of charge.
Everything was great.
Stayed in April 2024
Reviewed: 18 April 2024
Geoff
United KingdomAll good.
Clean and comfortable. Friendly staff. Frequent bus service to the city centre from outside the hotel.
Stayed in April 2024
Reviewed: 17 April 2024
Sargeant
United KingdomNo facilities in the room. Kettle/coffee.
Room was a good size, pool was nice but could have done with a slightly earlier opening time
Stayed in April 2024
Reviewed: 16 April 2024
Paul
United KingdomCarpet in rooms.
Friendly and helpful reception staff, easy parking underground and big rooms. Lovely pool and terrace. 10 mins drive to Alhambra and easy bus access into city.
Stayed in April 2024
Reviewed: 29 March 2024
Izabela
United KingdomAs soon as they run out of something at breakfast they didn’t replenish it
Parking
Stayed in March 2024
Funchal, Portugal
Negombo, Sri Lanka
Rīga, Latvia
Satsiskvilo, Georgia
Tel Aviv, Israel
Vladivostok, Russia
Juromenha, Portugal
Kountoura Selino, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content