Breakfast - there is not enough fruits options and gluten-free and vegan milk. In the room there is a bug flying at night.

The view of the room.

Stayed in February 2024

Not very clean, sheets had not been changed

Great staff, good location

Stayed in January 2024

Breakfast was good, coffee nice

Stayed in January 2024

Beds were terrible, need replacing

Nice friendly staff, good bar area

Stayed in February 2023

-

very good service

Stayed in April 2023

the hairdryer was broken

the stuff was really nice

Stayed in February 2023

Room was very basic with damage to most plug sockets. Parking at the hotel is poor, especially with icy conditions (some cars got stuck). Better to park in the multi-story car park at the bottom of the town and walk 10 mins to the hotel. Multi-story car park is also cheaper.

The hotel and staff were great. Really friendly and welcoming. The public area was gorgeous with a lit fire and comfy areas to relax with a drink. Breakfast was better than expected though no fruit. Short walk to the ski lifts. Very clean bathroom. Lovely views from the room of the mountain range and Granada.

Stayed in January 2023

the mattress was very uncomfortable needs replacing asap, unable to control temperature in the room, far to hot at night

good location, lovely staff

Stayed in February 2023

the bar was closed

I like the bath

Stayed in January 2023

Room decor

Location isn't too far up the hill, breakfast was pretty good.

Stayed in February 2022

The hotel could do with some renovation. The headboard of one of the beds was loose and made lots of noise every time we turned on the bed. The holder of the shower head did not hold and was broken.

The staff were really helpful and friendly. All went very smoothly.

Stayed in April 2022

Lack of Wifi in the rooms and the rooms are pretty dated

Good location and the breakfast was good.

Stayed in April 2022

A lovely friendly hotel, but quite a hike down to the main square.

Stayed in April 2022

The resort is not the prettiest and even a bit scruffy, but it is very friendly and has lots of good restaurants

The Hotel is in a good location. Although around 15 minutes walk from centre and gondola and up a flight of stairs it was in a quieter location . Other accommodation at the top of the resort requires a car to get up and down or a chairlift which finished at 1800 hours.

Stayed in March 2022

Breakfast .. raw bacon, burnt scrambled eggs, fake juice.. very unappitizing. Manageress apologized and tried to improve it but we checked out due to bad weather...

confortable, quiet easy

Stayed in March 2022

Caters for school and college ski trips so noisy. nano parking on site.

Functional no frills hotel, value for money in a ski resort.

Stayed in March 2022

Bedrooms soundproofing needs improvements, the machine at the bar making the continuous noise heard on the floor below at quiet hours probably needs mechanical parts replaced.

Amazing breakfast, and firepit confort. Everyone in the staff was so friendly, except the spanish boy at nighttime. They made the stay very pleasant, I just wish they make dinner time and availability more predictable.

Stayed in March 2022

Churros.

It was basic.

Stayed in March 2022

Wi Fi

Breakfast

Stayed in February 2022

decoration a bit tired

staff very friendly

Stayed in February 2022

It was old and felt like it had a lot of dust.

The staff where very nice

Stayed in February 2022

everything was good

Stayed in February 2022

Breakfast was a bit hit and miss. Food was not replaced when finished and would of been nice to have a bit of fruit other than apples that look like have been there a while.

So the hotel is basic and the breakfast is a bit hit and miss but it’s warm, comfortable, plenty of hot water and the staff are very friendly. I would stay again.

Stayed in February 2022

Unfortunately our room felt 'unfinished', bare, no wardrobe door, and a very squeaky bathroom door, which was disturbing at night. The beds were comfy enough but we both found the pillows rather hard and uncomfortable. We were also in earshot of the main reception area and sounds carried rather badly generally: though it was disturbing, we did get used to it, but do feel these things should be addressed. We did have a good view of the main skiing area from our bedroom window, which compensated for some of the annoyances! Wi Fi only good in limited places and would recommend reception having a good map of the town and a little more tourist info.

All staff were excellent, friendly and accommodating, with special thanks to Fernando who really did make us 'feel at home'. Loved the whole foyer area, great room looking towards the main ski slopes, lovely seating area with open fire (though feel the pool table should be removed and more seating facing fire would be better), nice bar area with views too, and though at times no permanent staff at bar, the reception staff were always ready to make coffee or pour a drink. Excellent location overall, easier once found best route down to the main social area of the town. We were pleasantly warm throughout our whole stay, wherever we were in the hotel.

Stayed in February 2022

the bad breakfast! so limited rubbish

location

Stayed in February 2022