Francisco Maciá, 9, Deusto, 48014 Bilbao, Spain
#40 of 62 hotels in Bilbao
Guests' ChoiceBased on 454 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.2
Staff
9.2
Value for money
7.9
Free WiFi
10.0
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End of dialog contentReviewed: 1 June 2024
Armen
ArmeniaNothing to complain
The location was great, the hotel was clean, and the breakfast was good.
Stayed in April 2024
Reviewed: 30 May 2024
Mark
Australialocation
room
Stayed in May 2024
Reviewed: 29 May 2024
Jurgen
GermanyLocation was great. Room was comfortable. Staff at reception was friendly and problem solving oriented.
Stayed in May 2024
Reviewed: 26 May 2024
Karen
NetherlandsNo coffee or tea facilities in the room or reception area and no view from the window of the room.
Friendly staff, nice location and excellent breakfast buffet.
Stayed in May 2024
Reviewed: 13 May 2024
Raymond
MaltaNothing to add
Staff welcomed us with a smile and helped us more that we expected. Very good garage facility and quite hotel. Hotel is in a walking distance to the centre. Good breakfast and highly recommend it.
Stayed in May 2024
Reviewed: 5 May 2024
Emily
United KingdomNothing
Great sized rooms, good location and friendly helpful staff
Stayed in May 2024
Reviewed: 27 April 2024
George
United KingdomNothing
Very comfortable room with really well appointed bathroom. Everything was very clean.
Stayed in April 2024
Reviewed: 26 April 2024
John
United KingdomNothing. It was fine.
The staff were very nice and welcoming.
Stayed in April 2024
Reviewed: 17 April 2024
Jayne
United KingdomThe outdoor signage wasn't very good. Could not be seen when coming up the road.
Situation was great
Stayed in April 2024
Reviewed: 31 March 2024
Maria
GermanyI could hear guests loudly talk in the neighboring room (acoustic insulation was not perfect).
The receptionists were nice and helpful. Breakfast was ok. The room and bathroom was very spacious. The location is quite central, very close to the Guggenheim museum.
Stayed in March 2024
Reviewed: 21 March 2024
George
GreeceVery good breakfast, nice location
Stayed in March 2024
Reviewed: 16 March 2024
Linda
United KingdomInstructions for finding the hotel
Breakfast and location
Stayed in March 2024
Reviewed: 11 March 2024
Laurentiu
DenmarkAna at the reception was extremely helpful and did above and beyond to help us find my partner’s loss wallet. Her kindness and support was very much needed and allowed us to enjoy our stay.
Stayed in March 2024
Reviewed: 23 February 2024
Evangelia
SpainThere is no kettle in the rooms-however, they politely provided us with warm water and cups.
Our stay was very comfortable. The facilities are nice, great location (close to the Guggenheim museum) and public transport. But the best of it was the staff-very polite, professional and helpful!
Stayed in February 2024
Reviewed: 21 February 2024
Girts
United KingdomGreat location-near Deusto bridge,walking distance to city centre,Gugenheim etc.
Stayed in February 2024
Reviewed: 15 February 2024
Nikhil
United KingdomBasic things like coffee and water in the room would be nice
Stayed in February 2024
Reviewed: 28 January 2024
Marco
Italysmall room
friendly staff
Stayed in January 2024
Reviewed: 25 January 2024
Roberto
SpainThe staff was really kind and helpful. Location is ok, comfort and cleanliness are ok.
Stayed in December 2023
Reviewed: 14 January 2024
Valentina
ItalyA tea kettle in the room would be appreciated.
The staff is great, Felix the best ever met!!!
Stayed in January 2024
Reviewed: 6 January 2024
Watcharin
ThailandNo kettle.
Near lacation ( Center of the city), can walk to the bridge, Guggenheim museum, Comfortable and has connecting door between 2 conjoined room
Stayed in December 2023
Reviewed: 6 January 2024
Sonalee
Sri LankaRoom temperature was a little difficult to regulate, but opening the window helped. A bit more space would have been nice for the price.
Reception staff were very welcoming, especially Felix who was so jolly and informative when we were checking in. Excellent location for museums, restaurants and cafés.
Stayed in January 2024
Reviewed: 5 January 2024
Martin
FranceThe room was a bit warm and the heater could not be turned off. We opened the windows to solve it, but there was some noise from outside. This is not a problem really, but temperature control would be nice.
The staff was incredible nice, providing a great description of the city, points of interest, tourist path, and places to eat/see. he room was comfortable. The location is very good, close to some main attractions, along the river.
Stayed in December 2023
Reviewed: 2 January 2024
Kreez21
NetherlandsThere were no coffee and tea service in the room, also no fridge.
Location was great, close to a mall and places of interest. Felix, the concierge, was very helpful and pleasant, he was very animated while suggesting the places we should go to. The room is very clean and comfortable.
Stayed in December 2023
Reviewed: 30 December 2023
Perla
United KingdomNoise from nearby blocks early morning ventilation
Location
Stayed in December 2023
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