Avenida Zumalakarregi, 40, 48006 Bilbao, Spain
#30 of 62 hotels in Bilbao
Guests' ChoiceBased on 814 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
7.9
Facilities
8.7
Staff
8.9
Value for money
8.0
Free WiFi
7.4
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End of dialog contentReviewed: 2 June 2024
Denise
United KingdomThe outdoor pool was not in operation because it had no water in it. I had read that the pool was only functional in season, but no date was specified and I assumed that the last week in May would have been in season. Therefore a great disappointment.
The hotel reception staff were very helpful
Stayed in May 2024
Reviewed: 25 May 2024
Julie
NetherlandsThe most comfortable bed I experienced in Northern Spain - very comfortable cotton sheets, light but warm duvet, comfy mattress. This is a standard "box" hotel, so no special charm, but solid comfort.
Stayed in May 2024
Reviewed: 25 May 2024
Claire
United Kingdom- Pool wasn't available and wasn't made aware prior to visit. - Didnt provide tea & coffee for the room each day
- Rooms are spacious & beds super comfy - Huge bathroom with great shower - good options at cafe/bar
Stayed in May 2024
Reviewed: 23 May 2024
Michael
United KingdomPAYING FOR DISABLED PARKING WHICH WAS DIFFICULT TO PARK IN. THE ONE AND ONLY ONE SPACE AVAILABLE WAS NOT BIG ENOUGH! AN EXPENSIVE HOTEL INDEED FOR WHAT YOU GOT.
Good breakfast! Disabled room well laid out.
Stayed in May 2024
Reviewed: 22 May 2024
Grainne
IrelandCharging for using the indoor pool€20 including sauna etc . I only wanted a swim
Very helpful stall , good location .
Stayed in May 2024
Reviewed: 19 May 2024
Williams
United KingdomSpa wasn't included in price
Location and modern facilities
Stayed in May 2024
Reviewed: 17 May 2024
Daniel
United Kingdom€20 to park but this is normal in Bilbao.
Good location, just by a metro.
Stayed in April 2024
Reviewed: 14 May 2024
Michael
United KingdomThe orice especially for car parking.
Excellent breakfast. Able to walk to Guggenheim Museum and the old Town.
Stayed in May 2024
Reviewed: 13 May 2024
Mcgee
United KingdomThe price.
Great location.
Stayed in April 2024
Reviewed: 12 May 2024
Bethany
United KingdomIt wasn't clear that the pool access was an additional charge prior to booking and that bathing caps were needed
Rooms were spacious, shower was powerful and staff were friendly and helpful with regard to booking taxis to the airport
Stayed in May 2024
Reviewed: 6 May 2024
Lukasz
Poland- Paid fitness club - Very thin walls, You can hear everything from next room
Stayed in May 2024
Reviewed: 1 May 2024
Reiner
Germany./.
Very good hotel, people, location, food above average! Parking very easy and safe.
Stayed in March 2024
Reviewed: 22 April 2024
Steve
United KingdomParking is a bit pricy
Quality Hotel with good facilcities, comfy rooms
Stayed in April 2024
Reviewed: 22 April 2024
Hina
BelgiumBar and restaurant
Stayed in April 2024
Reviewed: 21 April 2024
Katrien
BelgiumClean rooms, friendly staff, good breakfast, near to the subway. More closet space in the room would be advised.
Stayed in April 2024
Reviewed: 16 April 2024
Christine
CanadaWe didn’t know the outdoor pool was closed. We were excited to swim.
The staff was helpful in directing us to restaurants and bus stop! Seating area is nice for a glass of wine or sparkling water. Cozy!
Stayed in April 2024
Reviewed: 6 April 2024
Janson
United KingdomThe outdoor pool was not open in April and the indoor pool is only for adults so we could not swim with our child.
Walking down the camino from the church next to the hotel down to the old town. Everything is close by with many kids play areas. We could park our small campervan in the hotel car park and it was easy to walk and take the metro everywhere we wanted to go.
Stayed in April 2024
Reviewed: 5 April 2024
Ruth
United KingdomThe pools weren’t available to use.
The staff were so helpful sorting out the wifi. We needed to work in the lobby so that was good. It was a good location to sight see from.
Stayed in February 2024
Reviewed: 24 March 2024
Jesper
DenmarkView from room was an emergency staircase
Breakfast was excellent
Stayed in March 2024
Reviewed: 21 March 2024
Mark
United StatesShower didn’t work the water was coming back up I told reception and was fobbed off . We had a ferry to catch so was not able to shower before leaving .
Nice hotel
Stayed in March 2024
Reviewed: 14 March 2024
Olayinka
IrelandNoise from maintenance work in the building without notice to guests. I could not sleep or relax from 6am throughout the day. Very distressed
Room okay. Shower Fanciful. Breakfast Good
Stayed in March 2024
Reviewed: 5 March 2024
Andyg360
PortugalParking seemed expensive. Bathroom floor was a little worn.
Great staff. Easy parking. Lovely lobby. Comfortable room.
Stayed in March 2024
Reviewed: 23 February 2024
Ines
PortugalI liked everything.
The room was very clean and comfortable, excellent staff and facilities. I celebrated my birthday during my stay and the hotel surprised me with a little treat in the room!
Stayed in February 2024
Reviewed: 13 February 2024
Leandro
ArgentinaLocation
Rooms and staff
Stayed in February 2024
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