Unfortunately the restaurant wasn’t serving when we arrived which proved a little inconvenient. Ordered in instead.

Convenient location, close for catching the ferry. Easy to find and secure parking.

Stayed in May 2024

Location

Safe locked parking

Stayed in April 2024

Aircon not cool.

Comfy bed , good shower pressure. Nice helpful staff. Good base for long days out on the bike. Safe underground carpark that's free.

Stayed in April 2024

Easy to find. Spotlessly clean. Staff friendly and helpful.

Stayed in April 2024

The restaurant was closed the evening of my stay

The place is convenient, and the personnel is very friendly. Room are really big, bathroom is very nice with Italian style shower

Stayed in February 2024

Smart tv couldn’t connect to wifi so you can’t see Netflix or any of the other platforms

Stayed in December 2023

A bit away from any convenient stores or restaurants

Some walking to the next train station that takes you to the city center. Very pleasant ride. Hotel is situated in a clean and safe area.

Stayed in December 2023

The hotel was very friendly and within easy access of the port for an early morning ferry.

Stayed in October 2023

A bit remote and situated alongside a oil depot

Very hospitable staff.

Stayed in October 2023

Unfortunately their Restaurant was closed for renovations when we stayed.

Located only 15 mins from Ferry port in Bilbao. Underground hotel parking and street parking. Very friendly and helpful staff.

Stayed in October 2023

Restaurant on site was closed this was not advised before booking

Secure parking for motorcycle

Stayed in October 2023

The café was closed. Luckily a café opposite was open so we were able to have breakfast there.

Very handy for Bilbao ferry port. Strong WiFi. Clean budget hotel.

Stayed in September 2023

restaurant was closed for renovation during my stay

Stayed in September 2023

Everything was fine.

Location was near the ferry, which we required. Breakfast was very good. Parking available, which was required.

Stayed in September 2023

Nothing.

Located away from the centre, near a train station. For tickets, our bank passes didn't work, and there was no possibility to pay cash. Luckily, the receptionist lent us a travel card to use, so put money on the card via the app. Worked perfectly. Room for 3 was large, clean and quiet.

Stayed in September 2023

Cafeteria closed at the weekend

Clean, comfortable and secure parking.

Stayed in September 2023

No catering facilities.

Really helpful staff, gave us a room to lock our bikes in. Easy to find and great value for money on the edge of Bilbao.

Stayed in September 2023

A few ants were moving around the bathroom. Wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my data. I may have been very sleep-deprived and not looking, but couldn't see where the restaurant / breakfast would have been, had I been interested. Location meant there was no obvious restaurants nearby, looked like an industrial park.

Staff confident in English, very helpful as I have no Spanish. Room was large and comfortable, and it was nice to have a walk-in shower. Parking available both outside and in an underground car park (very steep access though). Easy to get to from major motorways, and was less than 20mins drive to the port for the ferry the following morning. Staff very helpful at every point. Would stay again if using the Bilbao Port.

Stayed in August 2023

No food available in the hotel or initially when we enquired in the nearby restaurant. Lady felt sorry for us and offered us chicken and potatoes which was very nice.

Hotel room was spacious. Beds comfortable. Bathroom fabulous.

Stayed in July 2023

Is in an industrial zone

It was ok. Clean,good parking

Stayed in August 2023

The hotel is located in an industrial zone and our room overlooked a fuel depot. No on site catering facilities although a cafe was available in an adjacent building a short walk away for breakfast. The room had minimal facilities and the basic furniture was chipped in places and had cigarette burns.

Convenient to a train station for easy travel into Bilbao. Secure underground parking.

Stayed in August 2023

Restaurant was closed, so no breakfast available on site

Reception staff were extremely pleasant and helpful

Stayed in July 2023

We couldn't get a taxi into the centre of Bilbao as there was no taxi for 5 people so we drove a few miles up to castro urdials for a walk round, sadly the hotel restaurant was not open as we had hoped and when we tried the restaurant next door for an evening meal we were told no, so had to have pizzas delivered instead which was not ideal. This did spoil our stay slightly.

Good location for a stop the night before the ferry back home, very clean, friendly staff and comfortable.

Stayed in July 2023

Hotel restaurant was closed, as was the one across the road. we had to make do with fruit and biscuit

Stayed in June 2023