Santa Isabel, 24, 45002 Toledo, Spain
#12 of 48 hotels in Toledo
Guests' ChoiceBased on 862 hotel reviews
8.8Cleanliness
9.2
Comfort
8.9
Location
9.6
Facilities
8.7
Staff
9.3
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 4 June 2024
Kathryn
United StatesFood was ok. I thought it was complimentary, if I had known it was not I would have gone elsewhere. My fault, I never asked. I assumed.
Stayed in June 2024
Reviewed: 29 May 2024
Kimberley
GibraltarHas no kettle facility in the rooms to have a beverage at any time
Right in the center of the old town in Toledo
Stayed in May 2024
Reviewed: 29 May 2024
Anthony
United KingdomNothing
Good location, staff friendly, breakfast good. Really nice hotel. Rooftop terrace great place with views across the city.
Stayed in May 2024
Reviewed: 29 May 2024
Jo
United KingdomWould have been good to have been able to make tea and coffee in the room.
Location and staff and building.
Stayed in May 2024
Reviewed: 29 May 2024
Barbara
United KingdomNothing, it was all good
Room was cool and relaxing with shutters to block out light. Bed very comfortable. Location was perfect short walk to cathedral
Stayed in May 2024
Reviewed: 28 May 2024
Gareth
United KingdomI am used to driving narrow roads in Wales, but be careful if you have a big car. Didn’t think my Honda Civic was big but these streets are extremely narrow, and even the garage could be tricky and especially if you have an suv. Staff were very helpful helping us park. A bar would have been nice but there are some within comfortable walking distance.
Very central near to Cathedral, rooms were large and comfortable. Although an old hotel refurbishment has been very tastefully done keeping a lot of original character. Breakfast was excellent, A little yoghurt starter followed by a generous tostada with choice of toppings, a croissant, and fruit, and coffee. Lovely roof terrace with views of cathedral. Very enjoyable stay not too far from centre of Toledo.
Stayed in May 2024
Reviewed: 28 May 2024
Yammaman5
United Kingdomnothing
Great hotel for overnight stop with garage parking for our motorcycles, clean rooms and good breakfast, the hotel is in the middle of the old town, it is a very interesting historic building
Stayed in May 2024
Reviewed: 26 May 2024
Hayman
United KingdomOnly the weather.
Hotel in historic part of Toledo.The streets to the hotel are very narrow,has to pull in the wing mirrors. Parking in an underground car park was a challenge but staff were very helpful. Near to all the historic sights
Stayed in May 2024
Reviewed: 25 May 2024
Linda
United StatesVery nice helpful staff!
Stayed in May 2024
Reviewed: 21 May 2024
Susan
United StatesNo Refrigerator and/or coffee making facilities in room. This room had very small bathroom and shower. (problem with room I reserved apparrently so I was moved to this room but room charge was discounted)
On site underground parking garage. Staff very helpful coming out to direct getting car in and out in light of narrow spaces and difficult corners. Desk staff very frrendly. Location good, short walk to cathedral. My room had windows and small balconies on two sides with wooden shutters (nice) but some increase in street noise. Elevator. Rooftop terrace with view which I was told about day after check in.
Stayed in May 2024
Reviewed: 21 May 2024
Alan
SpainDifficult drive up steep, narrow, windy streets.
Excellent breakfast with waitress service, not self service.
Stayed in May 2024
Reviewed: 21 May 2024
Stephen
United Statesn/a
nice, quiet, right in old historic town, easy to navigate, great staff, good breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Becca
New ZealandAbsolutely nothing to dislike although I did find the pillows too high and hard for me, but that’s a personal preference.
A wonderfully authentic property in the heart of old world charm Toledo. It’s tucked away in the heart of old Toledo amongst little alleyways, tiny bars and restaurants and loads of history - a real idyllic setting! The staff were all really friendly and helpful, and a good breakfast is included. We had a wonderful stay!
Stayed in May 2024
Reviewed: 17 May 2024
James
United StatesOur room was on the first floor and there was a bit of street noise. Really, there is nothing else we didn't like.
We've been to Spain several times, this is one of the best hotels we've had. Bathroom was spacious for Spain. Had blow dryer, had air conditioning but we didn't use. Had space to stow suitcases. Very clean. Staff were wonderfully helpful and mostly spoke English. Sheets changed every other day. Breakfast onsite was good but a little pricey. What's hard to convey about this hotel is that you feel like you're staying in an art museum. Plus, do NOT miss the wonderful roof top area, you can go there, have a drink and see most of Toledo at night. Would definitely stay here again.
Stayed in May 2024
Reviewed: 16 May 2024
Angela
United KingdomLocation is fantastic, but wouldn’t recommend driving a bigger car to this location. Breakfast was great.
Stayed in May 2024
Reviewed: 14 May 2024
Paul
United KingdomAll good!
Fantastic little hotel in a typical building in the heart of Toledo. Added bonus of a roof terrace with wonderful views across the city, great at sunset. Good breakfast from the ladies in the restaurant every morning. Glad we got a taxi from the station!
Stayed in May 2024
Reviewed: 12 May 2024
Jaime
United StatesThis is not about the hotel but be aware if you're driving, the city streets are very narrow to get to the place, barely enough width for a compact car.
Good location, close to the cathedral and downtown. Beautifully remodeled old building, rooms have every thing you need for a pleasant stay. Basic but good breakfast included in our reservation. The terrace in the third level is a nice detail, you can enjoy a 360 degrees views of the city. Parking garage was a convenient feature for us driving.
Stayed in May 2024
Reviewed: 12 May 2024
James
United KingdomGreat location, lovely staff, and the view from the roof was stunning.
Stayed in May 2024
Reviewed: 10 May 2024
Helen
AustraliaRooms were small however only one night stay so not an issue.
Close to the old town, easy to walk around.
Stayed in May 2024
Reviewed: 9 May 2024
Sharon
United StatesWe have no complaints.
This hotel was very welcoming, clean, well located, and comfortable. We watched the cathedral and Alcázar light up each night from the rooftop.
Stayed in May 2024
Reviewed: 6 May 2024
Mike
SpainThis is no criticism of the hotel at all, but if you choose to drive to it make sure your car is of a medium size and less than 1.65m tall. There is parking availability but do not expect a huge garage. The roads up through the barrio are very narrow and do require a certain amount of bravery, a passenger to act as lookout and wing mirrors that fold. But I will reiterate, this is not a criticism, merely an observation. I honestly cannot offer any adverse comment. The hotel is more than we would have expected.
Location, location, location - perfect. Everything you wish to see in Toledo is within easy walking distance. The hotel was of a boutique style but very comfortable, very clean and very tastefully decorated. Breakfast was value for money, the staff were all friendly and helpful, particularly the owners/ managers. There was a roof terrace that offered spectacular views across the old quarter of Toledo. Simply fabulous. This hotel was truly a gem, a real find.
Stayed in May 2024
Reviewed: 4 May 2024
Marija
CroatiaParking available on site.
Stayed in April 2024
Reviewed: 3 May 2024
Charles
CanadaNothing
Location
Stayed in May 2024
Reviewed: 3 May 2024
Peter
CanadaWarning. The continental breakfast is one of everything. If you have a refill of coffee you are charged again. It is not buffet
Location and the terrace
Stayed in May 2024
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