We were beside the lift so you could hear the ping all night

Great Choice of food, freshly made. Outdoor pool was very cold but very refreshing on the hot day.

Stayed in May 2024

Table tennis table. Everything else is good

Breakfast was very good and a lovely swimming pool. Great staff and two goid bar areas. We have been coming here for the kast few years we like to play table tennis the table could be a bit better. But we have a good tome

Stayed in April 2024

Beds for family need to be connected and not 2 single beds, we felt.

Swimming pools

Stayed in April 2024

Rooms need a lot of work! Uncomfortable beds and very small rooms Although they do come with a balcony which is a positive

Massive pool area and right on the beach

Stayed in May 2024

Our family room was too small

Clean, lots of pools and animations for kids, good food

Stayed in May 2024

1. When making the reservation, Booking.com indicated that they would pay for the taxi from the airport. When I tried to follow-up on this, it was impossible to contact Booking.com. VERY frustrating. Not to be trusted. 2. The hotel email/message contact button on the Booking.com web site did not work, and I had to eventually phone the hotel. The hotel was very helpful when I spoke to them on the phone. 3. The veneer on the skirting boards in the rooms was peeling off and it looked scruffy. 4. Ideally need some draw space in the rooms. 5. The children's "water park" was not functional at the time of our visit. 6. The food truck at the children's pool / entertainment area was not open, and it was time consuming to arrange snacks for the pool area.

1. The staff were very helpful and friendly. All the staff were able to speak English, which was very helpful. 2. We requested two rooms alongside each other, as well a kettle in the room, and they were able to meet this request. 3. The children's pool was in good proximity to our rooms.

Stayed in May 2024

Plenty of choice for breakfast

Stayed in May 2024

A minor issue is that there was only one electricity socket in my room and I only could use/charge one device at a time.

The hotel is located right next sunny beach with a great view. All staff are very friendly and polite, they do their best to provide good services to the guests despite the large number of guests. There is a lot of variety in the breakfast menu and the restaurant is in front of the sea, which is a booster for kicking off a great vacation day. The rooms are very clean and I was happy with the room service. It is 10-mins walking from the train station from where you can go reach Malaga and Fuengirola.

Stayed in May 2024

Lack of beds around the pools for the size of the complex the chairs are away from the visibility of pool

The property has everything you need for a family stay.

Stayed in May 2024

The queuing for breakfast in the morning as it only runs for 2 hours to get in and out with place so busy ..

Everything ..the beat In the heat added to the day time entertainment and dance classes ..

Stayed in May 2024

I was happy with all the facilities

Short distance to the beach. Friendly staff

Stayed in May 2024

Some small group of young boys making noise after midnight. Hotel should prioritize families not young boys (19 20 years old i guess) in big groups.

Spacious resort with many facilities in different sides of the property. Perfect for families.

Stayed in May 2024

No pool towels unless you leave 20 euro deposit in cash. How can a 4star hotel not provide towel cards and full towel service? Not enough sunbeds and always full

Very fresh and big pool areas

Stayed in May 2024

Only 1 plug socket in the room.

Really good buffet selection on all meals. Staff were very helpful and friendly.nice ambiance. Evening entertainment was enjoyable.

Stayed in May 2024

Didn't like thar there was no seating area outdoors in the evenings. Off peak.

I loved the family room at the back of the hotel. Floor 1 to 5 only facing out onto the fab pool area. I wouldnt want to be in the 2 x tower blocks.

Stayed in April 2024

The first night I arrived after 11 pm and found it difficult to get a glass of water. Vending machine didnt accept cards or notes and the bar refused to serve even water saying they are closing. Finally front desk helped me out with change and a glass of water . On the 2nd day I was sent complimentary water to compensate No option for a quiet a la carte meal in the main restaurant, only an extremely busy buffet. Very difficult to get sun loungers available by the pool

Customer Service was excellent. They listened patiently to my complaint that the upgrade to a lateral sea view didnt meet my expectation and upgraded me to a better room when it became available along with a complimentary cava Great location and surroundings.Buffet was good. Lovely pool and facilities. The beauty treatment centre was also great and the staff lovely

Stayed in April 2024

Nothing

Good breakfast

Stayed in April 2024

The food was atrocious. There was no real restaurant, only crowded buffet lines. They even charged for water with your meal. There were not enough chaise lounges around the pool. TOO MANY PEOPLE AND SCREAMING KIDS!

The beds were very comfortable and the room was clean.

Stayed in April 2024

Cold pools

Modern reception. But rooms were dated

Stayed in April 2024

Only one socket available in the room.

Hotel was clean. Towels were changed whenever needed. Variety of food was good. Beach was over the road. Iron has been provided on my request.

Stayed in April 2024

Reception staff were difficult to communicate with. Information was poor. Room numbers make no sense. Thursday was very busy in both the breakfast and evening, other days were fine. Staff were again difficult in the dining room. Aircon didn't work but it wasn't needed. Safety deposit box didn't work either.

Food was excellent. Loads of choice. Lots of pools and sunbeds this time of year. The kids club was great. Staff there were good.

Stayed in April 2024

Got bitten a lot in room , but never had doors open … so suggest some sort of anti fly killer spray for room if could be sprayed before staying

So close to the beach and lovely beach restaurants 👌🏼 20 mins from airport perfect !!!

Stayed in April 2024

Overcrowding Having to queue extensively for food and drinks No room at pools People holding sunbeds for half a day with towels so not a relaxing holiday

Beautiful hotel, very clean, good food, great location

Stayed in April 2024

Not enough loungers by the pool, and chairs in the evening indoor entertainment area. Also a shame that for such a good quality hotel they did provide water free With meals.

Very nice hotel, excellent location , back entrance to beach . Food was very good .

Stayed in April 2024