Convento Santa Clara, 5, Ciutat Vella, 46002 Valencia, Spain
#26 of 153 hotels in Valencia
Guests' ChoiceBased on 761 hotel reviews
8.8Cleanliness
9.4
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.7
Free WiFi
8.7
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End of dialog contentReviewed: 22 May 2024
Richaard
MexicoIt's location was a bit noisy at times
Stayed in May 2024
Reviewed: 22 May 2024
Brian
United KingdomNothing
Staff were vey attentive and helpful. The location is perfect for visiting the city centre. The quality and facilities of rooms are perfect.
Stayed in May 2024
Reviewed: 20 May 2024
Maria
GreeceExcellent excellent excellent excellent!!! All was excellent!!! Gracias!!!
Stayed in May 2024
Reviewed: 18 May 2024
János
HungaryThere was no such thing.
The accommodation is located in the city centre. Public transport is easily accessible (about 100 metres from the Xátiva metro station, which is also served by metro lines from the airport). The staff were friendly and the breakfast was good.
Stayed in May 2024
Reviewed: 18 May 2024
Pablo
United StatesLocation was absolutely perfect. Central and in a good enough neighborhood. Great staff.
Stayed in March 2024
Reviewed: 16 May 2024
Jacinta
United StatesOnly complaint was the room was not what was shown on the website for the deluxe with terrace. Much smaller.
Location was central. Good breakfast buffet- lots of choices. Friendly staff.
Stayed in May 2024
Reviewed: 15 May 2024
Marilyn
United KingdomLocation Room and friendliness of staff
Stayed in May 2024
Reviewed: 8 May 2024
Vitalii
UkraineWi-Fi is not good
Very good location, great staff.
Stayed in April 2024
Reviewed: 5 May 2024
Andrew
United KingdomOur room was spacious and quiet but had little natural light.
Fabulous location, easy walking distance from the railway station, and on the edge of the old town. There are plenty of bars, restaurants, and shops in the immediate vicinity. Our room was spacious, clean, and comfortable. The breakfast buffet was well managed, and we were always able to get a table straight away. The staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 5 May 2024
Peter
AustraliaNo downside, all very good
Staff very helpful, and happy to help. Location super, short walk to all important sites.
Stayed in April 2024
Reviewed: 3 May 2024
Edwards
United KingdomThere is some street noise at night but that is inevitable in a city centre
Great location, very clean, great shower, friendly, helpful staff
Stayed in April 2024
Reviewed: 2 May 2024
Donna
United KingdomEverything was good but our room was near the kitchen and also we had the sound of other peoples running water in our room.
The staff were friendly and helpful. The best I’ve ever experienced, they were fantastic.
Stayed in May 2024
Reviewed: 1 May 2024
Carolyn
Guernseybetter double glazing - the room was very noising at night with lorries etc and people shreaking on the streets
The location was great
Stayed in April 2024
Reviewed: 26 April 2024
Vivienne
United KingdomCentral location , very helpful staff and excellent breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Dorota
PolandBeautiful room with balcony, location, staff, breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Mary
United KingdomNothing really except no public area/lobby to sit in
Good position Clean Friendly helpful staff Hotel location perfect for sightseeing Close to metro buses etc Loads of restaurants on the door step
Stayed in April 2024
Reviewed: 22 April 2024
Sagar
DenmarkGreat staff, very plush & comfortable rooms, amazing location
Stayed in April 2024
Reviewed: 21 April 2024
Mari-anne
CanadaThere can be some street noise, depending on the room.
Clean, well appointed hotel, close to the train station and tourist attractions.
Stayed in April 2024
Reviewed: 20 April 2024
Carmel
IrelandThe hotel was in a excellent location close to all amenities. The staff were really friendly and helpful. Nice spacious, clean & comfortable room. An ideal hotel for a city break. Would definitely stay here again.
Stayed in April 2024
Reviewed: 20 April 2024
Sebastian
GermanyNothing
I was there four nights without breakfast. The location is central and good to reach. Room was good size, balcony, very clean, nice shower. There are many options to eat around, including breakfast. The personnel was outstanding, super nice and helpful, especially on the last day regarding luggage and staying in a lounge to work. You get coffee capsules for free to prepare fairly good coffee in your room. I can only recommend the place for those who want to be in the center of a vivid city!
Stayed in April 2024
Reviewed: 18 April 2024
Lorraine
United KingdomThe only minor issue was that the window looked out onto a wall and we had originally thought the room had a balcony, but these were very minor issues.
The location was excellent and so central. It was so close to some of the main places to visit and many places to eat and drink. We hadn’t opted for the breakfast so can’t comment on these facilities. I am sure the breakfast would have been lovely but there were many other options right outside the door too. The room was large and very comfortable.
Stayed in April 2024
Reviewed: 17 April 2024
Scousegirl67
United KingdomDon't have any criticisms at all
Everything about the hotel was great. Location was perfect; staff were super helpful and friendly; the room was a good size with huge & very comfortable bed, Nespresso machine (kettle available on request), reasonably priced mini bar with complimentary water, great shower & good quality towels. We stayed in a room with a balcony overlooking a very busy street but the windows make it almost soundproof so absolutely no problems there. We booked on a room only basis but had breakfast there every morning and, again, couldn't fault it. The food was always fresh, plentiful and the lady who worked in the breakfast room always had a smile on her face. I'm assuming that the only reason this hotel isn't officially graded higher is because they don't have their own bar but there are many to choose from as soon as you walk outside. I would recommend this hotel to anyone!
Stayed in April 2024
Reviewed: 15 April 2024
Irma
BelgiumThe only disadvantage (and perhaps quite a big one) is that the noise from the street up until around 23h was incredibly loud - there was a lady singing Adele's répertoire outdoors. Sleeping was hard in those conditions. You could try watching tv and still would hear the music from the street very clearly. The hotel staff said they could do nothing about it (even though the noise was very present after 22h), it's customary there, I suppose. But on the positive note, the music eventually stopped around 23h.
The hotel is great, the room is comfortable, spacious, we had a bathtub, coffee machine, and a tea kettle was brought in after asking us about it at the reception. They also provided great recommendations for the restaurants. Breakfast was good. Everyone from the staff was very polite and helpful. We were very pleased with the hotel and what it provided (with the only exception of the noise from the street after 22h - that part was tough as we had an early flight the next morning..)
Stayed in April 2024
Reviewed: 15 April 2024
Veronika
HungarySounds from other rooms could be heard. My room was an interior one meaning basically no window, which made it very dark. For tourist visit it was okay because I didn't spend too much time there during the day.
The hotel staff was very kind and helpful. The room was quite big, clean, the bathroom was very good and equipped (hairdryer, shampoo etc.). The Nespresso machine and the capsules were top. Tried also the breakfast, it was simple but very good for a few days, especially that it was available from 7.30. Location is perfect, Xativa metro station is literally 2 minutes away and also Ciutat Vella. Airport is 20-30 minutes by metro.
Stayed in April 2024
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