Acatife, 1, 35510 Puerto del Carmen, Spain
#210 of 841 hotels in Puerto del Carmen
Guests' ChoiceBased on 147 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
8.9
Value for money
8.1
Free WiFi
9.2
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End of dialog contentReviewed: 31 May 2024
Susan
IrelandLiked everything
Comfort of the room with seaview. Pool and facilities.
Stayed in May 2024
Reviewed: 28 May 2024
Ruth
IrelandThe price ,It's definitely a treat as it's expensive but what a fabulous treat and so quiet calm and relaxing , worth the extra €€€€
Omg fantastic beds so comfy , spotlessly clean , brilliant showers ,housekeeping every day , first time doing full board range of food was excellent 10/10 and the hilarious Grace on the hot grill just made it "hello mama "😄🥰 also location perfection , staff on the right side of friendly professional but not fakey fakey , it's our 3rd time there , I'd love to move in for a couple of months but I'd have to be rolled out 🤗 , don't forget there's a small library of books to read in reception which i don't think people are aware of , you can have a browse and leave back when your done
Stayed in May 2024
Reviewed: 24 May 2024
Carmel
IrelandEverything is excellent.
Stayed in May 2024
Reviewed: 17 May 2024
George
IrelandFood
Great
Stayed in April 2024
Reviewed: 13 May 2024
David
IrelandEverything about this place was brilliant
Stayed in May 2024
Reviewed: 7 May 2024
James
IrelandLiked everything about the hotel excellent staff ,, excellent service and excellent food
Stayed in May 2024
Reviewed: 5 May 2024
Helena
IrelandOne of the pool bar staff made us feel like an inconvenience, so basically, we waited to be served by another. Also, evening meals were a disappointment, with most foods warm and not hot. Meat portions small. However, we ate out 5/7 nights.
Beautiful hotel, perfect location, fabulous pool
Stayed in May 2024
Reviewed: 2 May 2024
Shaw
United KingdomNothing really
Comfortabl
Stayed in April 2024
Reviewed: 29 April 2024
Tracy
IrelandEvening entertainment when we were there wasn’t to our taste.
Rooms were amazing and the beds were so comfortable. Hotel was spotless and equipped for everyone’s needs. Location is great, beach, shops restaurants and bars is at your finger tips.
Stayed in April 2024
Reviewed: 28 April 2024
Deardrie
United KingdomNo cutlery or plates in rooms with microwaves
Beautiful Hotel, excellent location, clean and quiet. Lovely pool area, no problem getting a Sunbed no matter what time of day.
Stayed in April 2024
Reviewed: 28 April 2024
Lindsay
United KingdomThe only thing is the food is very repetitive. Good quality food. Pool bar excellent.
Location perfect, hotel, pool and bedroom really nice.
Stayed in April 2024
Reviewed: 27 April 2024
Frans
IrelandNothing
Spacious, clean with nice decor.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
United KingdomProbably could do more regarding people reserving sun beds.
Everything about the hotel was great, rooms ,facilities, staff etc.
Stayed in April 2024
Reviewed: 22 April 2024
Tracy
IrelandMore areas in the shade would be nice More indoor comfy area to read or listen to music 🎶
Size of rooms with Balcony Staff excellent Pool bar lovely
Stayed in April 2024
Reviewed: 21 April 2024
Andrea
United KingdomModern clean decor
We loved it, never left the hotel
Stayed in April 2024
Reviewed: 18 April 2024
Paul
Irelandcould not say anything that i didn't like
Location was excellent , room with sea view amazing , straight on to the beach out one door and bars and resteraunts out other door , perfect location
Stayed in April 2024
Reviewed: 15 April 2024
Fiona
IrelandNothing everything was absolutely perfect
Everything
Stayed in April 2024
Reviewed: 11 April 2024
Angela
United KingdomWould suggest staff at the bar stop bickering and arguing in front of the customers. A number of times they getting into heated arguments over orders etc. was not professional behaviour
Great property in the ideal location, would go back
Stayed in April 2024
Reviewed: 8 April 2024
Gerard
IrelandNo coffee at dinner and only instant coffee for breakfast.
Location and plenty of sun loungers
Stayed in April 2024
Reviewed: 6 April 2024
Declan
IrelandNothing
Spotless hotel, professional recreation staff. So clean . We will be back soon.
Stayed in April 2024
Reviewed: 6 April 2024
Ciara
IrelandLovely sea view rooms with balcony, super bathrooms.
Stayed in February 2024
Reviewed: 23 March 2024
Felix
IrelandFood was very poor
Fab place
Stayed in March 2024
Reviewed: 19 March 2024
Kevin
IrelandDidn't think evening food was great.
Great location. Spotlessly clean and modern. Lovely pool area. Bars at the pool had nice selection of lunchtime snacks. Good breakfast selection.
Stayed in February 2024
Reviewed: 16 March 2024
Paula
IrelandVery expensive - no night life atmosphere - bar outside very slow service
New- friendly -clean - fab breakfast- lots of sun loungers available as no towels put on in advance- location at beach is lovely
Stayed in February 2024
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