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Reviews of URH Ciutat de Mataró 4 stars

Camí Ral, 648, 08302 Mataró, Spain

#31 of 44 hotels in Mataró

Guests' Choice

Review score

Based on 201 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.7

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Stay at this hotel - it is better than the reviews!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a fire alarm in the night that proved to be a false alarm! The staff dealt with the issue very efficiently and calmly.

    I was so surprised by this hotel as the reviews previously had given it quite low scores. We found it so welcoming, the room was a good size, it was quiet and clean. The reception staff were so helpful.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No extra services!

    Good for the money!

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Very friendly and helpful staff but the rest …..
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a major overhaul….very old and noisy

    The staff were lovely

    Stayed in March 2024

  • Reviewed: 26 February 2024

    6.0
    A good staff . Rooms need improvement
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is not very good . Room was cold. Sofa for my daughter not prepared

    Friendly staff

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Convenient to station to go to Barcelona
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No pool

    Close to train station

    Stayed in February 2024

  • Reviewed: 2 January 2024

    8.0
    I would definitely recommend this place to stay the room first floor 120 room? By the lift !
    • Couple
    • Standard Double Room
    • Stayed 22 nights
    • Submitted via mobile

    I like the room bright and airy, not so much the picture of machinery on the wall hardly inspiring when you take time off to be with family and friends and you get back to the room with those wheels nuts snd bolts on the wall!! Mostly I liked the bathroom! And I like the fact that its clean and when coming back it's all dust free and nice ! And the bed it's do comfortably and good for sleeping well with superb crisp clean bed linen!! I loved that!

    Location it's quite good for eating out visit local amenities and using transports all within 10 minutes! But it seems that rubbish collectors at mid night it's so noisy it's a pain!..I meant to go to the town Hall(ayuntamiento) and place a complain as why can't they collect during the day!!...but is not the hotel fault !!

    Stayed in November 2023

  • Reviewed: 13 December 2023

    6.0
    good option for short stay, depending on room
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room I was in was very unlike my first stay. Small, loud from hallways and elevator. Not clean. Needed renovation . Outlet not working. Lower in building so lots of street noise.

    I returned to this hotel because my first stay has been very good.

    Stayed in October 2023

  • Reviewed: 21 November 2023

    7.0
    journey home from spain to wales
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    we had room 108 and it was next to the road, so loud, also only a sheet on the bed, no quilt, so it was cold at night.

    Hotel and staff were nice, good clean bathroom and bedroom,

    Stayed in November 2023

  • Reviewed: 31 October 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast-low quality

    Location

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It would be nice to have kettles in the rooms for guests to make their own tea and coffee without having to go down to reception every time you need tea or coffee.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    The pool is closed. no sauna

    Location and staffs

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Nice clean cozy room.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No water kettle I.n the room. The restaurant (lunch) was very bad.

    There is an extra door between the hall and the room. It gave a nice sense of privacy and made the room quiet.

    Stayed in October 2023

  • Reviewed: 23 September 2023

    7.0
    Overall very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Well located if you want to move from Lloret de Mar to Barcelona. Also walking distance to city center and beaches.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    It was okay for the price we payed.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The location is terrible. The normal AC was only for the upper floor so it was still quite warm downstairs. For some reason they changed our towels everyday (we didn't leave on the floor which is the main indication other places to change the towels). There was no place to hang the towels (except for one hook and room was for 4). The bathroom itself was very warm as it didn't have any ventilation. The breakfast the first day was fine but got boring quickly as there weren't many food choices. The room itself really needs a renovation.

    It's a pretty cheap place, the beds were comfortable, it was nice to have a fridge and main toiletries. The staff at the reception were very nice and helpful. There are some great restaurants nearby that aren't that expensive as at the centre.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Beautiful beach in Mataro and very friendly people but if you want to enjoy your stay choose carefully we’re to stay
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Rooms were quite outdated ( nothing like in pics on the web). Everything there is screaming for and an upgrade. It used to be a four star hotel but in my opinion it’s not anymore. It could be ok for a short stay but not for a family vacation.

    The stuff were friendly and helpful, breakfast was very tasty with a quite a few options to choose from.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Over all good experience
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner was leaking into one of the bathrooms, this had probably been going on for awhile since ceiling and floor was stained. Wish they informed us about this in advance

    Nice location, air conditioning, parking in basement and not to far from the beach.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    6.0
    Mataró
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Big lounge, poor breakfast though. Low options for hot dishes, just bacon and scrambled eggs. Rooms noisy. I missed a kettle in the room. No pens to write, nor was there paper.

    Very near train station. Lines 2 and 5 go to the train station.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    The reception staff is very friendly and willing to help. The train station is within walking distance.

    Stayed in May 2023

  • Reviewed: 11 June 2023

    7.0
    good location, friendly staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there was no mini bar in room

    friendly staff

    Stayed in June 2023

  • Reviewed: 24 May 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    NO BELT

    GOOD

    Stayed in May 2023

  • Reviewed: 25 April 2023

    7.0
    Very helpful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very helpful staff

    Stayed in March 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    The room and bed and breakfast were great. the barhroom was fantastic. I loved the body cream!

    Stayed in April 2023

  • Reviewed: 1 April 2023

    8.0
    Great location in Mataró
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls of my room were pretty thick and I couldn't sleep much as I was hearing my neighbour snoring for the whole night

    Great staff always ready to help. Fairly good gym though the spa was closed. Amazing location just between the city centre and the business district and a very valuable for money restaurant.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    The cleaning of the room was below expectation, at arrival and each day. It seems they didn't do the room.

    Location, staff at reception

    Stayed in March 2023

Showing 1 – 25

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