Location is great, with easy access to the airport by metro and the city center within few minutes walking distance. The staff is amazingly friendly.

Stayed in May 2024

Excellent location in the heart of Valencia, but no tricky streets to navigate getting there and a great parking lot right across the street with ramps and turns that are not a challenge for American drivers. Staff is super courteous. Rooms are comfortable and well-appointed.

Stayed in May 2024

Great location to see rhe city. Very comfortable beds

Stayed in May 2024

/

Everything is good, good location (in front of a lot restaurants, bars, shop), polite staff...

Stayed in May 2024

Everything was great and I will return again. The bed was extremely comfortable and has made me think about buying a new one at home.

Stayed in May 2024

Busy getting through city centre, but that was expected

Central location

Stayed in May 2024

Nothing to dislike

I liked the central location, the spacious room, the delicious breakfast and the helpful, smiling staff. Oh, and the bathroom is big and modern. Close to metro station, restaurants, terraces, bars, good ice cream, shops.

Stayed in May 2024

fab location friendly staff. yummy breakfast

Stayed in May 2024

No such thing

Everything:) Clean, modern, friendly and helpful staff.

Stayed in May 2024

All good.

Very good location. Really central.

Stayed in May 2024

-

Pretty much everything

Stayed in May 2024

The price but that's only because the Australian dollar isn't great right now. But it was worth it.

Amazing location. Everything was nearby and despite being right in the centre, the hotel was quiet and we slept really well. The rooms are really pretty, and have clearly been renovated recently. Beds are extra comfy, the staff are really helpful, there is an underground carpark with special rates for hotel guests. We opted for the breakfast and it was really good. So many options! As a vegan there was enough for me to eat well every morning.

Stayed in May 2024

all

We offer for everybody, nice staff, good location, clean hotel, excellent breakfast.

Stayed in May 2024

The prices have increased a lot in the last years in this hotel. I have been here before but each time more expensive...

Location in the centre of Valencia is excellent. Also the staff was extremely friendly.

Stayed in May 2024

I cannot think of anything other than don't change any thing keep it as it is.

We did not have breakfast as we had to return to the airport for a cancelled flight from the day before at 5am. We had previously stayed there and loved the hotel. It suited us very nicely. Will probably return again another day.

Stayed in May 2024

My room that was supposed to be "Courtyard view" was facing a wall with no view. I felt this room was about £40 more than it should have been compared to others in the location. Perhaps a nicer room would have felt more reasonable for the price.

Staff were really helpful. I specifically requested a double room and when I arrived found out they only had two twins. They had room service pull the beds together and put liners to bolster the mattress. It worked fine with little difference between two joined twin beds and a king. The room was a really nice size with a really good size bathroom . Everything was clean. The location is central with ease of access to local amenities and attractions.

Stayed in April 2024

The bidet did not work and was not fixed. The staff at the reception was not very informative (they suggested just a couple of average restaurants and most importantly they forgot to mention that in the weekend there was an important celebration in the city with procession, fireworks and other events).

The size of the room The location of the hotel

Stayed in May 2024

Perfect location, friendly and professional staff, clean and extremely comfortable. Would definitely stay again.

Stayed in May 2024

Lovely hotel, rooms were lovely. We were away for the weekend and it’s a great base. Bedsheets changed daily, very clean

Stayed in May 2024

Fantastic breakfast, very friendly staff, clean room. Great location.

Stayed in May 2024

food and staff

Superb Breakfast everything required is there

Stayed in May 2024

Super staff and breakfast very good.

Stayed in May 2024

location cleanliness

Stayed in May 2024

The fact that we paid an extra tax for a 3 years old kid, even if we did not request any extra bed, or something else..... So just because we had him with us. And, the idea is that we could not add him when we made the reservation on booking, bcs the search was returning only triple rooms. And we wanted double room, bcs the kid sleeps with us. Also, usually 4* hotels are giving, from the house, to the guest a bottle of water, in the room, at the arrival. Here they don't give anything. So would be good to be more customer oriented, to try to please the customers, more.

The fact that we could extend till 5PM the check-out. Of course, paying a 44 euro additional tax. Overall it was OK the accommodation.

Stayed in May 2024