Avenida Moscatelar, 24, Hortaleza, 28043 Madrid, Spain
#151 of 439 hotels in Madrid
Guests' ChoiceBased on 262 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.2
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 27 May 2024
Elvar
IcelandGood rooms, very nice staff and good located, short distance to city central or to the airport.
Stayed in May 2024
Reviewed: 18 May 2024
Bartolome
SpainNada en particular
En general todo
Stayed in April 2024
Reviewed: 21 April 2024
Emiliya
SpainBig distance to Meteo
Harpy clean
Stayed in April 2024
Reviewed: 18 April 2024
Alexey
RussiaI think it could be a bit quieter... Okay a byte quieter :-) but that is probably a matter of luck and season and again location, and frankly really quiet hotels (by my perception) are super rare. I did manage to get some sleep so quietness was "satisfactory" while everything else was excellent.
Awesome personnel at reception. I have had multiple flight delays and a buggy credit card that wouldn't work right and they responded promptly and fixed everything. Very good people work here. Location was comfortable, room was clean. Also it's just a very pretty, well maintained building with stylish interior
Stayed in April 2024
Reviewed: 13 March 2024
Jorge
PortugalVery helpful people at the reception desk
Stayed in March 2024
Reviewed: 21 February 2024
Adrian
IrelandThere could have been some vegan friendly dishes on the menu. I had to order some food from outside of the hotel as there was nothing that I would eat on the menu
Checkin was very friendly and quick as was checkout.
Stayed in January 2024
Reviewed: 16 February 2024
Russell
SpainAll good
Staff were helpful and friendly
Stayed in February 2024
Reviewed: 9 January 2024
Yevhen
United KingdomWater pipes were a bit loud in the night. It would have been better if there had been some better sound isolation.
Delicious and nutritional breakfast!
Stayed in January 2024
Reviewed: 7 January 2024
Robson
United StatesN/A
Super nice staff from desk
Stayed in January 2024
Reviewed: 22 December 2023
Fiona
United KingdomNothing
Spotlessly clean. Everything works well. Can't fault it.
Stayed in December 2023
Reviewed: 28 November 2023
John
United KingdomOn/off button on room thermostat too small although the directions are in the room manual.
Great breakfast with friendly staff. Location suited my needs perfectly.
Stayed in November 2023
Reviewed: 29 October 2023
Kleopatra
GreeceLocation: it was very far away from the center of Madrid, but we knew that anyways before booking this place. Air conditioning: We personally could not figure out how to use (or even turn off) the air conditioner so we were cold most of the time. Honestly, we didn't ask for help from the staff, but I'm sure they would help us if we did, because they were extremely polite and helpfull with other issues we had.
Very beautifull and modern room. It was superclean and they offered everything we needed regarding toilettries in the bathroom. The personnel was very helpfull and kind. We had some issues with the cards we were using for entering the room and they always helped.
Stayed in August 2023
Reviewed: 28 October 2023
Mohamed
MoroccoWould like the bed to be more comfy than the one in our room
Everything was perfect and the staff were really friendly The breakfast was very acceptable with a good quality coffee
Stayed in October 2023
Reviewed: 20 October 2023
Kari
FinlandNice breakfast. Metro station near, about 5-10min walk
Stayed in October 2023
Reviewed: 18 October 2023
Nizar
JordanNOTHING
LOCATION IS 5 MINS FORM METRO AND NEXT TO BUS STOP SO ITS EASY TO GO TO ANY PLACE IN MADRID
Stayed in October 2023
Reviewed: 10 October 2023
Diane
United KingdomAt night you could hear guests running a bath or showering. The water running was most loud!
Our stay was short but visited Madrid for a day which was most enjoyable! As I am a wheelchair user our room was ground floor with disabled facilities. All very convenient for me with the extra addition of a stool by the basin as well as the sit down feature in the shower. Very helpful. Thank you! The staff were very friendly and helpful too. The meal we had in the evening was superb!
Stayed in October 2023
Reviewed: 10 October 2023
Waleed
Saudi ArabiaFriendly staff
Stayed in October 2023
Reviewed: 8 October 2023
Ghassen
FranceI had a fantastic stay at Zenit conde de Orgaz hotel. Its location near a metro station was incredibly convenient for accessing both the airport and the city center. The staff was exceptionally helpful and friendly. The room was spotlessly clean and well-maintained. I highly recommend this hotel for a comfortable and convenient stay.
Stayed in October 2023
Reviewed: 4 October 2023
Nicholas
United StatesFriendly and professional staff. Good location near Esperanza metro stop
Stayed in October 2023
Reviewed: 2 October 2023
Martin
Czech RepublicWide choice for breakfast, nice and clean rooms. The hotel is located in a quiet area not far from Airport and IFEMA.
Stayed in September 2023
Reviewed: 26 September 2023
Erick
United StatesBed is a bit uncomfortable
Good facilities with nice rooms
Stayed in September 2023
Reviewed: 19 September 2023
Fiona
United KingdomNothing
Very clean. Breakfast is excellent. Staff super friendly. Very close to the University residence, so brilliant for dropping off the offspring to start the next part of the educational journey.
Stayed in September 2023
Reviewed: 11 September 2023
Rafael
ChileVery kind hotel staff, nice room
Stayed in August 2023
Reviewed: 9 September 2023
Damielle
BermudaNot much
The staff was very helpful and it was easy to get around with the public transportation
Stayed in September 2023
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