Not a single point that needs to be better. Really just a good hotel on a perfect spot in the city.

The information given by the reception was great. Told everything i needed to know and a little more. The room had a little dirt on the mirror, but the rest was totally clean. Really enjoyed my stay.

Stayed in May 2024

Didn't notice anything that needed improving. Didn't try the sauna.

Excellent location for exploring central Helsinki. Right next to the central railway station so very convenient. (Make sure you don't confuse it with the one at the airport.) Steps away from the amazing library. Very clean comfortable rooms with toiletries and coffee/tea making facilities, small fridge and iron in room. Very good breakfast. Left luggage room. Small bar area with comfortable seating and 'book swap' shelves. Sauna. Friendly staff.

Stayed in May 2024

If I really have to state some negatives and good feedback. The phone had a huge layer of dust on it, also near the bed on the light fixtures. Could have done with body lotion and perhaps a toothbrush and a toothpaste. Also missed not having a bathrobe to use in the room and slippers.

Why I book this hotel in first place, was for its location which was literally next door to the Central Station where I arrived by train from the airport (28-min. Ride). I didn’t take the hotel’s breakfast as I had other plans. Location was superb. Reception allowed me an earlier check-in and later check-out to suit my travel plans, the staff was amazing, helpful and friendly. I was also able to store my large luggage while I was waiting for my room.

Stayed in May 2024

Everything was good!

Fiorentina, the receptionist not only speaks many languages, she is not only beautiful, not only kind and humble, not only smiling and being externally polite, but she did not even mention that I am early for checking in my room. She gave me the room card without hesitation and I could occupy my room four hours before regular check in time! She also gave me all necessary information I needed. I wish all hotel receptionist would be like her! Thanks a lot Fiorentina! You are the best receptionist I ever met!

Stayed in May 2024

It would get warm in the evenings despite turning the temp to max low.

Location & friendly staff: Kati Salminen - the manager & Marina, Front Desk reception, were very accommodating. Breakfast buffet was a ‘wow’ for me! We were impressed. All major sites were a 15 min. walk max from the hotel & great to catch the train to the airport right there.

Stayed in May 2024

Bed are really comfortable and I had a wonderful time

Stayed in May 2024

Excellent choice,and being Vegan,plenty to choose from

Stayed in May 2024

The WiFi did not work in our room, so we had to change rooms. The bedside lights ( in both rooms) did not work.

Location is excellent for everything in central Helsinki, and easy to make connections to all public transport including the local train to the airport right next to the hotel.

Stayed in April 2024

It’s hard to say as I was there for less then 24 hours

Location was great , not too far from the airport. Very central . I didn’t have the breakfast had to leave early to the airport.

Stayed in March 2024

The room was average and there was a bit of a smell in the bathroom, also we could not control the air conditioning, the dial on the wall made little or no difference.

An excellent location, right beside the central train station which is in the main square in Helsinki and also beside the fantastic Oodi library.

Stayed in April 2024

All good

Very friendly staff, good location. Liked the open hours of the bar.

Stayed in March 2024

Our room was a bit dark Would have liked a more modern smart TV that we could have used our Netflix account on.

Breakfast was good, although eggs not great.

Stayed in April 2024

There was nothing- all good.

The location next to the station was excellent and very convenient for the library the art gallery and the concert hall as well as other public transport. Food was good, rooms were clean and comfortable, the bar was open till late with a most delightful woman serving. Staff were pleasant and went out of their way to be helpful. They sold the Helsinki card at reception.

Stayed in April 2024

Nothing!

Brilliant location, fantastic staff, excellent breakfast.

Stayed in April 2024

I would have liked to stay longer!

The hotel is right next to the central train station in Helsinki. So if you take a train from the airport, you walk about 100 metres from the train to the hotel entrance. It is also only about 1 km from the main tourist sights like the Helsinki Cathedral. The breakfast is amazing! It was seriously difficult to choose what to eat and what to skip. The wifi was good, and the rooms were comfortable. And...the hotel had a sauna that was open in the evenings and was free to use. It was clean and cozy and a wonderful experience. There is also a gym, which I didn't use, so I can't comment on that. The staff were very friendly and helpful.

Stayed in April 2024

Good location. Great Staff. Spacious rooms. Value for money.

Stayed in March 2024

too slippery while walking to the hotel with big lugguges in winter.

very close to the central station, supermarket, restaurant and attractions, as well as Metro station, bus stations and tram station. If you arrive Oslo central station, you can go out of the side gate next to Platform 18, then turn right and walk 29 meters. The hotel is just on the right side. Very easy to find it.

Stayed in January 2024

Perfect location next to Central Railway Station. Holiday Inn is easy to find when you get off a long distance train and easy to get a train to the airport in the morning. Lots of shopping in the area.

Stayed in March 2024

Shower temperatures were fluctuating which was kind of disappointing.

Solid stay

Stayed in March 2024

Nothing

Great location.

Stayed in December 2023

nothing

Everything. next door from main railway station (direct train transfer to the airport) as well as bus terminus. At the heart of the city - walking distance to most major attractions. Room was of decent size and comfy. big shower cabin, fast wifi. Excellent food choice for breakfast

Stayed in February 2024

n.a.

Location

Stayed in February 2024

The staff are very friendly and helpful. We left our luggage in the storage room before we checked in as we reached early morning. Also, we got an early check-in and that helped a lot. The hotel is very close to the train station and all the other attractions in the city. We’d like to stay here again next time.

Stayed in January 2024

Honestly, no thing that I did not like.

The location is in the city centre and close to all the shopping malls and restaurants. Breakfast was great and a very welcoming reception staff.

Stayed in January 2024