Albertinkatu 34, Kamppi, 00180 Helsinki, Finland
#39 of 86 hotels in Helsinki
Guests' ChoiceBased on 1234 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2023
Megan
AustraliaWe had a room on the street (third floor) and there was quite a bit of street noise.
Staff were very helpful and friendly. Breakfast was excellent. Room was very clean and bed was very comfortable.
Stayed in September 2023
Reviewed: 6 September 2023
Okan
TurkeyEntrance door is not comfortable to open with luggage need to make it more modern or easy
I like bed it’s enough big and comfortable, also breakfast was amazing
Stayed in September 2023
Reviewed: 6 September 2023
Hector
SpainBreakfast AMAZING, hotel room nice and very comfy bed. Very helpful stuff and well located area! We’ll recommend:)
Stayed in September 2023
Reviewed: 4 September 2023
Viktoryia
EstoniaUnfortunately, the bed and the pillows were not comfortable for me. Wi-fi did not work properly, it disconnected from time to time. The sauna was good, but it was surely not prepared for the Sunday morning working hours (trashbin was full, there was only one (!) clean towel at 8 a.m. etc).
I liked nice warm floors in the bathroom, English language channels on TV, peace and quitetness in the whole hotel for good rest. Although it was too quiet in the hall downstairs at about 9 p.m on Saturday night: there was no music, the fireplace was off so the whole idea of great evening atmosphere in the hall failed. I confirm that the breakfast was really great, with fresh good quality products. The location is good, lot's of places of interest are nearby.
Stayed in September 2023
Reviewed: 4 September 2023
Frolivei
BrazilExcellent hotel with great infrastructure and very close to the city center
Stayed in September 2023
Reviewed: 3 September 2023
Debra
United KingdomWe were told to let reception know if we wanted a room freshen up. We did but the cleaners did not come in
Comfy bed, good sized room and great location. For the price we were very pleased
Stayed in August 2023
Reviewed: 3 September 2023
Stephan
South AfricaGood hotel with friendly and helpful staff
Stayed in September 2023
Reviewed: 3 September 2023
Jimbo
FinlandThere was no ramp where it is a bit hassle where you need to carry your luggage. I wish the entrances were automatic. You cannot control the air conditioner and set to own comfort specification.
Very fragrant shower products. It was clean and comfy. Staff were friendly.
Stayed in September 2023
Reviewed: 1 September 2023
Denise
United StatesValue for money is a bit off. The room felt small compared to what we might have had somewhere else for the same price.
Loved the room but I expected it to be a bit bigger for the price I paid. The staff was amazing really helpful. The location was also really convenient.
Stayed in August 2023
Reviewed: 31 August 2023
Miguel
Finlandbreakfast is excellent and reception staff is brilliant
Stayed in August 2023
Reviewed: 29 August 2023
Karina
LatviaAwesome breakfast
Stayed in August 2023
Reviewed: 29 August 2023
Manuel
ArgentinaIncredible breakfast
Stayed in August 2023
Reviewed: 24 August 2023
Nadezhda
RussiaThe room is clean and comfortable. The breakfast is good.
Stayed in August 2023
Reviewed: 24 August 2023
Michael
AustraliaMy room was quite dark and the shower leaked a lot.
Good location, quiet room.
Stayed in August 2023
Reviewed: 23 August 2023
Karim
CanadaSmall thing about the reparations in other building. Room is not completely dark with the current curtain black out. No kettle to heat water in the room.
Staff is amazing! They go beyond. Thanks to Tiia for helping me get a ticket to public transport. And also to Theodor for giving me the flexibility to change room.
Stayed in August 2023
Reviewed: 22 August 2023
Federico
ItalyThank you all, I was with my dog, the staff help me so much, they preparared a box for the dog with food and all, than, they helped me to find the subway, gave a lot of info, very very professional, nice, just perfect!
Stayed in August 2023
Reviewed: 21 August 2023
Stephan
South AfricaVery helpful staff and good location
Stayed in August 2023
Reviewed: 21 August 2023
Angioletta
ItalyBreakfast and sauna
Stayed in August 2023
Reviewed: 21 August 2023
Aleksei
RussiaThe room seems a little old, furniture and overall look. I prefer modern design. Although lobby is really large it's hard to find power socket. I found one, but it was not an easy task. Also why is checkin at 15-00 and checkout at 12-00. You actually paying for 21 hour stay.
The lobby is stylish and new. Breakfast was perfect and bathroom is large and newly-renovated. Personnel helpfull, as they should be in a 4-star hotel. Also the price was reasonable.
Stayed in August 2023
Reviewed: 21 August 2023
Jaanu
Estoniaeverything
Stayed in August 2023
Reviewed: 20 August 2023
Sandra
SwitzerlandThe block-out curtains could have been darker because of the illumination of the building in front of our room.
Quite a variety for breakfast, and very tasty. The location was convenient to explore Helsinki, we didn't use the public transport. Overall very good.
Stayed in August 2023
Reviewed: 20 August 2023
Xiang
GermanyEverything was very good.
Stayed in August 2023
Reviewed: 18 August 2023
Lina
Finlandbreakfast is very good, with a variety of chlices!
Stayed in July 2023
Reviewed: 18 August 2023
Lina
Lithuania-
Good location, near the center.
Stayed in August 2023
Reviewed: 18 August 2023
Brent
United StatesThe main door to the hotel was difficult to open by hand. We mentioned this to the staff.
We stayed in the original, historical part of the hotel and really liked it. The bed was extremely comfortable and the bathroom spotless. The staff were friendly and helpful.
Stayed in July 2023
Bangkok, Thailand
Hill City, USA
Pisa, Italy
Fort Wayne, USA
Argelès-sur-Mer, France
Rio de Janeiro, Brazil
Höfn, Iceland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content