Nothing. Couldn't have had a better time.

This was an incredible family holiday. The location was stunning, staff were perfect and the facilities were great. Kids club was a real winner. The service levels are like nothing I've experienced anywhere else. Would definitely recommend highly.

Stayed in April 2024

Not much

The place is perfect The rooms are really well laid out and very comfortable - great for two adults and two kids. It’s never too busy as it’s a nice small resort and never seemed to get crowded. Snorkelling is fantastic and so close the “house reef” is excellent and just gets better and better the more “ to the left “ north? you go - past monkey rock. Saw the biggest clam I have ever seen - about 80cm. Beautiful coral free sandy beaches facing two directions, SUPs , kayaks and a hobiecat we used half a dozen times. Lots to do Food was very good - massive choice at buffet and a station to cook you an omelette or eggs etc. the guy running the egg station ( Nikhail) was very warm and friendly and really went out of his way for me and my family. A real good guy that made our time here just that bit more special. Messa at the dive centre sorted us all out and organised some amazing trips. The highlight was with captain Si when he took us to the sand spit island. This was the among the best snorkelling we have done - saw 4 reef sharks and 3 turtles as well as a few Spanish mackerel , GTs , emperor angels , massive parrots amongst the usual suspects …! We had a brilliant time and really were sad to leave. I stuffed up the transfer on the ferry and we had to return to the island …. But the head of the boat staff …. Can’t remember his name …. Sorted us in minutes and water taxied us to our next resort within 5 minutes. Beautiful people …. Beautiful place. I can’t wait to return!

Stayed in April 2024

There should be telephone and internet service in rooms

Luxury accommodation

Stayed in April 2024

Cost including price just to get there

Location

Stayed in February 2024

Some facilities need upgrades and the beach bar needs something done

Absolutely wonderful island experience Most of the staff are from the local village so it’s a real authentic island experience The scenery is stunning and the food and variety is excellent The resort faces north west so you have front row to the sunsets unlike many other resorts

Stayed in January 2024

Nothing

Everything

Stayed in December 2023

The breakfast, phenomenal, the chefs at the station went above and beyond to ensure our dietary (Halal Requirements) were met at every meal time. Staff at activities station, reception and resort and room maintenance always go above and beyond to ensure their guests are happy and comfortable. It was the most pleasant first travel experience for our kids. Staying at Castaway Island, was like staying with family. It feels safe and relaxing. Snorkelling in the beach infront of the resort is an incredible experience on its own! Photos do not do this resort or the beach justice, at all!

Stayed in December 2023

The food such as 1808 and Water Edge's do not match with price.

Staff are all very nice.

Stayed in December 2023

No smoke alarm

Castaway is as stunning as it looks in the pictures, if not even better in reality.

Stayed in November 2023

Simply beautiful resort. The staff were amazing, as was the food and entertainment.

Stayed in October 2023

Would be great to have a adults only pool with no kids allowed! We have kids so used the kids pool but kids still have access to the adults pool

The staff! They treat you like family

Stayed in November 2023

If you don't stay for too long, remember to book the activities in advance to avoid disappointment

Very nice and confortable villa, family friendly, awesome staff

Stayed in August 2023

We didn't eat breakfast we only had lunch and dinner

Stayed in November 2023

The beach is tidal

The staff are super friendly and the rooms are spacious and clean

Stayed in November 2023

Amazing service!!

Stayed in October 2023

Not a big fan of the meal plan. I would say that food could be improved. Snorkelling trip was rather underwhelming. Just snorkel off the beach. Just as good. Billing of drinks/ food etc is a mess.

Its a beautiful spot. Probably a little pricey if you travel during school holidays. The room was great.

Stayed in October 2023

What a fantastic holiday we had at Castaway, we were very sad to leave. It is a beautiful island and even thought the resort was full when we were there, it did not feel like that. There is so much space it feels very peaceful. The staff are friendly and welcoming and an absolute highlight

Stayed in October 2023

great location and our family had a great time , felt like we had the beach to ourselves

Stayed in October 2023

Castaway Island is exceptional for a family trip or a trip where you are seeking relaxation. For my husband and I, as a traveling couple, it would have been nice if there had been something to do - socially - after 9 pm.

My husband and I visited Castaway Island with my sister, her husband and their two boys (aged 5 and 6), the main attraction being the Kid's Club - where my nephews enjoyed up to 8 h of planned fun throughout the day. The hotel staff are exceptional - every single person remembers your name and greets you with a genuine smile. Upon arrival and departure, a group of singers and musicians play a welcome/farewell song. During dinner at the patio, you are also treated to great live entertainment. Not too loud so you can converse but loud enough that you can enjoy the music. Breakfast and dinner options were great. The coffee bar and pizza restaurant were also great. The hotel is located in Qalito Island and there are a couple of walks you can do - one up the hill with an option to take a detour down to a secluded beach or a walk around the island during low tide. We were enchanted by the beautiful sandy beaches, the spectacular sunsets and the taste of Kokoda (traditional Fijian fare reminiscent of a coconut-ceviche). We were treated to fresh coconuts throughout our stay. In terms of activities, we went on a little 'outer reef' snorkeling adventure that saw us swimming with turtles - a memory we will treasure. We also enjoyed the on-site snorkeling which was full of life and colors. I would guess we saw at least 60 varieties of sea creatures during our 75 min swim around the hotel - including the dark blue starfish. We also had fun making tie-dye shirts with the boys under the instruction of the Kid's Club Staff. There is a nice shop onsite for everyday essentials, hats, rash guards, bathing suits, snacks, and even postcards and stamps. Many of the families we spoke to are regulars (which makes sense given close proximity to New Zealand and Australia). BONUS - they have a guest room with a bed, sitting room and shower for parties departing later than checkout. So you can still enjoy the beach and have a place to clean up prior to departing.

Stayed in October 2023

Nothing!

Everyone is so friendly and the island itself is amazing! It's the perfect spot for families and couples that are looking for some R&R

Stayed in October 2023

We loved everything! No complaints here!

The facilities were clean and tidy, catering for all ages. Enough variety that suited everyone.

Stayed in October 2023

The mattresses were ok to Sleep on but really need to be replaced. Knives and forks were hard to get hold of for meals.

We had a great family holiday with plenty to do.. The weather was great and the staff were friendly and help full.

Stayed in October 2023

Nothing it was great

Amazing buffet different choices everyday and a real hit with the kids and adults alike. Staff are lovely, beach is beautiful, water is crystal clear and warm, our kids had a ball and we are looking forward to coming back !

Stayed in October 2023

More umbrellas by the pool loungers would have been good. I couldn't quite make sense of the dinner times, with children being able to eat from 5.30-6.30pm but adults only able to eat after 6.30. We wanted to eat early as a family but had to wait for the adult meal time to eat together. Some nights were buffet only, which was very expensive. (There is also a second restaurant that serves pizza).

Amazing location, wonderful staff, fantastic stay. We loved our time at Castaway. It had everything we needed. Though it was school holidays, it didn't feel too busy and the pool was always quiet. The beach was exquisite, and the kids club was a lot of fun. Snorkelling off the beach was a highlight for us. While one side of the beach was always very windy, the other side was usually calm.

Stayed in October 2023