nothing -!it was wonderful

the looks - the clean and beautiful rooms and bathrooms

Stayed in September 2021

Nothing

Architecture, Location, Price, Free Parking

Stayed in September 2021

Nothing not to like, as described. (If you're looking for a 5 star hotel with spa, room service, bar and restaurant look elsewhere)

Friendly staff, wonderful historic location, comfortable bed. Easy walk into the centre of Saintes for other sites, bars and restaurants. Continental breakfast as described. Audio tour of the Abbey included with the room.

Stayed in August 2021

The history, beautiful. Vaulted stone ceilings from 1660

Stayed in August 2021

Nothing

Very special place

Stayed in August 2021

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Stayed in June 2021

Difficult to find the entrance because the abby is so big. Also difficult to find your entrance at night. Toilets and shower in the hallway, no problem because robes and slippers are provided.

Great abby, good location, beautiful city

Stayed in June 2021

The mattress was very hard and the pillows were very soft. It would have been nice if the gift shop and cafe were open.

The building was amazing and the rooms very well appointed.

Stayed in May 2024

Shared bathrooms is something I don’t appreciate. They were clean though.

Breakfast was good, room was rather small but cosy

Stayed in May 2024

We arrived late and there was noone to greet us, we called the guardian and got the impression that we were upsetting his routine. We did not know that the guardian was available all night (where?) and so had a great fear of getting locked out of the room as the bathrooms are communal. Rather, I had the fear that my kids who were in the next room to me would get themelves locked out whilst I was sleeping and would stay out all night. We tried to exit the place via the main entrance to go out and eat, but it was all bolted up, which seems rather strange for a door signposted as an emergency exit. I have grave doubts that what was designed as an evangelical establishment is suitable for tourism. I would not recommend this place to families with children.

It's calm and peaceful.

Stayed in August 2023

Room was wonderful. Shared bathroom down the corridor are very clean, Wonderful building

Stayed in August 2023

Sparse confusing confirmation arrangements. Access to the hotel after 20h00 is complicated. The nightwarden showed us the shared bathrooms...a bit confusing as we had reserved a room with a private bathroom. He assured us that none of the rooms had a bathroom..... And indeed there was one!! We didn't know that breakfast was available...in fact the Booking.com information stated that there was no breakfast available..but there was! "Leave your key in the urn at the end of the corridor" didn't work either....no urn in sight.

Charming, well restored comfortable rooms. We were glad to have booked a room with a private shower room and toilet. Nice to have a kettle and hot drinks ingredients and a bottle of water. Furnishings in wood are of a good quality. Thank you! A little expensive however given the absence of other hotel facilities

Stayed in July 2023

Restricted by the building’s original design, the room and en- suite shower were small but modernised. No toiletries.

Beautiful building very close to the Roman arch and river. The reception team were delightful and friendly. The building has been beautifully renovated.

Stayed in June 2023

Booking in across the way, no personnel in the residential area, codes to move about. No TV

Magnificent historic setting, a privilege to stay here.

Stayed in March 2023

the “private bathroom” was tiny. the shower had just enough room to stand in - but if you turned around you’d turn the shower off with your hip as there was no space. When we booked in, we were offered breakfast at €15 each which we decided to take as there weren’t many options close by. Personally I wish we hadn’t bothered - we didn’t feel it was worth it at all.

The history is fabulous and the rooms are finished well and very clean. We discovered by accident that if you stayed in the Abbey you could do a self-guided tour for free. we did it with the translation recording and I loved it. fabulous narration of the story. We also managed to have a go on the musical carousel. I speak some French but it wasn’t easy to understand the instructions. As you go round and round, it’s split into three parts. 1 - practice your ‘instrument’. part 2 - play your instrument in time with the beat as you are all being recorded. part 3 - listen back to the music you’ve all made!

Stayed in September 2022

Room very small but nice. No aircon and room very hot. No reception open on arrival and poor signage where to go to check in. Audio Visual crew were setting up outside window and noise until 2am

Beautiful old building sympatetically renovated good restaurant on main street Saintes

Stayed in September 2022

Very hot, no fan provided.

Charm

Stayed in August 2022

The shared bathroom& showers

It was nice, but having to share bathroom & showers (in these COVID times), made it very unattractive and extremely uncomfortable if you had to use the toilet at night. And at no point in the reservation mentioned the fact that bathroom needed to be shared. I would never choose it if I had known

Stayed in July 2022

I arrived after 20.00 and it was not obvious how to enter the building. There were no staff, only a phone number. The person that answered the phone spoke only French, luckily someone that happened to be in the carpark spoke English and managed the situation for me. If that did not happen then I probably would have been sleeping under the trees. In the morning I saw no evidence of breakfast facilites or staff except cleaners. Also, the bathrooms were clean but, previous people had left wet floors and wet towels in the facility so, really not what I expected.

Stayed in June 2022

Shared bathroom a pain during the pandemic.

Stunning historical building, very beautiful and well maintained.

Stayed in August 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in October 2023