The lay-out of the room was a little strange, there is not enough space in the cupboards, they are like 25 cm. deep, so we decided to live out of our luggage but we didn't have enough space for our luggage actually, we had only one suitcase each but had to put one under the table and one in front of the window.

The bed and pillows were extra comfortable. Bathroom was very nice, large shower. Separate toilet.

Stayed in December 2021

Nothing

Absolutely all was perfect. I specially enjoyed the kindness of the staff

Stayed in December 2021

The chocolate chaud!!

Stayed in November 2021

The location was very good, few minutes walk to the old port, good restaurants near there. The room was clean and comfortable. The breakfast was perfect.

Stayed in October 2021

A gym maybe? Not much to complain about to be honest. Well done hotel c2!

Huge shout out to the staff. Small, welcoming team who were so friendly. I wish I could remember their names. Location was brilliant, the room was great and the spa (and pool) were an added bonus. Bravo!

Stayed in August 2021

Nothing

The place is absolutely amazing. Decorated very nicely. The room are spacious and very comfortable. The staff was very helpful and agréable.

Stayed in May 2021

Nothing to dislike but just in case the beach trip is extra.

The staff is incredibly friendly and helpful. Thank you!

Stayed in August 2021

Everything was perfect ! Nice staff ✅

Stayed in July 2021

Great location, beautifully refurbished, great service

Stayed in July 2021

Historical building elements, location, breakfast, wine list.

Stayed in July 2021

nothing

It was really perfect. Super friendly and helpful staff, very clean and great cocktails. I totally recommend this hotel.

Stayed in June 2021

I did not like the Hammam which was in fact a shower with spa amenities . The room had carpet on the floor which was not so pretty and had stains. I di not like the decoration it was too cold all black and white.

I liked the location and the breakfast was excellent

Stayed in March 2024

I was not impressed defenetly not what you expect to be a 5 star hotel more a. 4 stars

The staff is nice

Stayed in January 2024

Cost was too high for what it was.

Location was good. Near to port area. Did not have breakfast.

Stayed in September 2023

Would like a bathtub

Perfect location , very clean , nice staff , great breakfast , very nice stay

Stayed in October 2023

Room wasn’t clean

Stayed in September 2023

Very poor communication from staff and major issues with facilities during our stay. Arrived at hotel to be told that the jacuzzi/hamman/spa and swimming pool would all be unavailable for the duration of our stay - this was the main reason we booked the hotel so was disappointing (it was even more disappointing to discover reviews from a month earlier with people complaining of the same issue) . On day two we were woken by a knock on our door early with hotel staff requesting to come in and check our shower due to a leak in the hotel. When we raised issues with the spa closure staff repeatedly told us the manager would be in touch which never happened! Overall a very disappointing experience

Great location, cool bars and restaurants nearby, clean and spacious room!

Stayed in August 2023

The concierges were very nice but their restaurant recommendations were our two worst meals in Marseille (overpriced, bad service) which is a shame because Marseille has great restaurants which we found through our own research and absolutely loved. The Bartender at the hotel was also not the nicest.

Clean, modern quiet hotel in a nice neighborhood. The Staff was friendly and helpful. They all spoke English which was an added bonus.

Stayed in August 2023

The food wasn’t very good. My fried egg was overcooked and the pancakes weren’t well done. The chicken I had for dinner was flavourless. You are better off trying out the local restaurants littered near by. The kitchen/bar closes at 11pm. So if you’re a nocturnal type or plan on going out at night. You have to settle for junk from Deliveroo or UberEats. Also, the wifi was really slow, that was very jarring. I had to use my mobile data because of how unstable the wifi was.

The hotel was modern and spacious, it was also close to the port with a metro and bus station near by. The spa and pool looked great although I didn’t use it as I had a short stay. The breakfast is generous and the balcony in my room was beautiful.

Stayed in June 2023

no gym

nice staff

Stayed in March 2023

I found it very hard to understand how this hotel has 5 stars and this plus the 5 star pricing sets false expectations. Otherwise it is a nice boutique hotel. There is no restaurant at lunch or evening (contrary to info on booking.com), room service menu only offers snack/aperitif type food like cheese plates or foie-gras, so not practical if traveling with children, the hammam in the spa isn’t open, the towels in the rooms were old, rough and greying, the daily room cleaning was not very thorough. I point these things out because I paid a rate for 5 star accommodation and did not feel like it was a fair exchange.

nice big rooms, people working in the hotel were very kind and friendly. Breakfast service was good. This is a pleasant boutique hotel.

Stayed in November 2022

Poor sauna service (no attendant).

Friendly staff, decent room, nice patio area for afternoon cocktails, good location (5 min from harbor).

Stayed in July 2021

Very warm in the breakfast room & very little atmosphere in the bar area. Also we booked a transfer with the Hotel from Airport but they never showed up!

The bedrooms were very nice!

Stayed in July 2023

no food options

very clean

Stayed in September 2022

There are no comments available for this review

Stayed in May 2024