18 Rue Camille Saint-Saens, 11000 Carcassonne, France
#16 of 40 hotels in Carcassonne
Guests' ChoiceBased on 325 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.8
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 20 May 2024
Godfrey
United StatesA ten minute walk (uphill) the walled city.
Stayed in May 2024
Reviewed: 16 May 2024
Christelle
GermanyI was disappointed that the swimming pool was not open. It is not heated then it was too cold to be open and it needed renovation and a control from the administration to be open. This should be mentioned when we booked, I do not remember to have seen a notice about that it is closed.
Breakfast was very good with a very nice lady leading it. Lots of choice for breakfast. Diner although was good. Room was big enough, tidy and clean. It was very quiet and the beds are really good quality. I suffer from back problem and it was the best night ever I had, even the day after I had no back pain due to the quality of the mastress. The reception was helpful and polite. We will for sure stop here if we travel again in the area.
Stayed in April 2024
Reviewed: 30 March 2024
Mark
FranceNothing in particular.
Location: just outside the old city walls. Staff friendly. Secure parking on site. Bedroom comfortable & quiet.Proximity to autoroute. Carcassonne itself was fairly quiet at night so we ate in the hotel bar/restaurant.
Stayed in March 2024
Reviewed: 16 March 2024
Lynn
United KingdomSet meal in restaurant wasn't great.
Clean and comfortable hotel within easy reach of La Citie. Helpful reception staff.
Stayed in March 2024
Reviewed: 24 February 2024
Susan
FranceThe breakfast was expensive and the quality of the food didn’t match the evening meal !
The restaurant . The evening meal is excellent value for money with really tasty dishes beautifully presented
Stayed in February 2024
Reviewed: 26 January 2024
June
United KingdomMix up at reception Niall put us on someone else’s room with same surname, easy mistake!
Upgrade room was a suitr
Stayed in January 2024
Reviewed: 14 January 2024
Laura
United KingdomThe food was not great value for money. We did not want a three course evening meal so had a cheese platter which was better. The breakfast was ok but nothing special. You pay for convenience
The location was fabulous being only a few hundred meters from the magnificent castle . Even at night, it was beautiful and the hotel was easily accessible from the motorway
Stayed in January 2024
Reviewed: 11 January 2024
Jiao
ChinaThe hotel has a good location and just 5 minutes walk to the castle! It’s very nice to have breakfast and dinner if you want! It also provides free parking place, very nice for living here!
Stayed in January 2024
Reviewed: 10 January 2024
Robert
SpainRoom was good and comfortable Restaurant was excellent Service was very good and very friendly Location was great.
Stayed in January 2024
Reviewed: 28 December 2023
Stephan
FranceStandard rooms are a little bit small. but probably like in most of very touristic areas.
Professional, friendly, and efficient staff. The hotel is very close of the Cité.
Stayed in December 2023
Reviewed: 26 December 2023
Rafael
NetherlandsVery clean, ideal location next to la Cité, with parking
Stayed in December 2023
Reviewed: 23 December 2023
Liezll
South AfricaNo cool aircon setting in the room. Rooms a bit hot, but it is possible to open the balcony window/door.
The hotel is well situated close to tourist attractions. Room was comfortable. Nespresso machines in rooms a huge plus.
Stayed in December 2023
Reviewed: 8 December 2023
Martin
United KingdomThe breakfast was not very good .
We had a fabulous view from our room .
Stayed in November 2023
Reviewed: 24 October 2023
Christine
United KingdomNothing.
Staff very very helpful & friendly. It was very clean. Brilliant location.
Stayed in October 2023
Reviewed: 20 October 2023
Liam
IrelandNothing. Everything was fabulous.
The rooms were beautiful, comfortable and clean and the staff were lovely. The garden and pool were fabulous and the air conditioning worked very well, which was important because the weather was 38 degrees!
Stayed in August 2023
Reviewed: 19 October 2023
Icarusm
Maltaview from the room depends on which side you are on and which floor.
Hotel is nice, modern and has an excellent restaurant. it is very close to the walled city (5 min walk) Breakfast was good and the room was comfortable. it has a nice garden and pool area.
Stayed in October 2023
Reviewed: 13 October 2023
Richard
United KingdomFantastic location next to the Cite. Good car parking, great restaurant for both breakfast and dinner. Nice gardens and a large pool area. Rooms are very clean, staff helpful. I highly recommend
Stayed in October 2023
Reviewed: 6 October 2023
Nigel
United KingdomVery close to the old city, ~5 minutes walk.
Stayed in September 2023
Reviewed: 4 October 2023
Mark
United KingdomRoom a little small, felt a bit cramped with luggage
Book in & check out helpful staff. Breakfasts good again helpful staff with coffee machine etc
Stayed in September 2023
Reviewed: 2 October 2023
Adrian
Cyprusno fridge
very good breakfast, excellent location (200 m from old city), all you epect from a 4 star + a pool !
Stayed in October 2023
Reviewed: 1 October 2023
Norianne
Irelandwonderful location, very generous room size , and a lovely garden and pool just 5 minutes from the old city
Stayed in September 2023
Reviewed: 30 September 2023
Michael
JerseyGreat location, peaceful, clean & comfortable. Would highly recommend. Pool was really nice, used it everyday we were there. Good breakfast choices.
Stayed in September 2023
Reviewed: 25 September 2023
Nigel
United KingdomPaper cups provided in room for tea and coffee were flimsy with risk of spilling hot drinks.
Location was excellent.
Stayed in September 2023
Reviewed: 17 September 2023
Monty
CanadaExcellent staff, salad at dinner was excellent, as was the rest of the meal. Good breakfast. Excellent location: short walk to medieval city.
Stayed in September 2023
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