43, route de Condé, 16120 Bassac, France
#2 of 3 hotels in Bassac
Guests' ChoiceBased on 18 hotel reviews
8.4Cleanliness
9.0
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.2
Value for money
8.2
Free WiFi
9.4
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Showing 1 – 18
Reviewed: 4 September 2023
Martin
United KingdomThe shower was broken and the floor to the shower was bending and felt like it was going to give way. This was similar to our last stay in 2021. We reported it then, but it seems it is still the same. The sink in the bathroom was broken. the plug did not stay in place to retain water and some days it was stuck so it would not let water out. Although the towels were changed daily, and the bins emptied, the room was not cleaned and bed was left unmade.
The restaurant, restaurant staff and food, were all fabulous. The balcony in our room was great and the views over the gardens were fabulous.
Stayed in August 2023
Reviewed: 1 July 2023
Carrie
United KingdomRoom appeared dated, patio areas (outside room and restaurant) run down and shabby. Music coming from the bar area was playing quite late into the night.
Beautiful gardens. Private off street parking outside the room. Excellent dinner, particularly the dessert.
Stayed in July 2023
Reviewed: 5 February 2023
Jennifer
FranceBreakfast was adequate and well laid out. Good variety of continental provisions
Stayed in February 2023
Reviewed: 18 September 2021
Martin
United KingdomThe bathroom had a strange layout. it was huge but the shower was a small cubicle. However, this is an observation and not a criticism and will not stop us returning.
Pre arrival the hotel were really helpful. The room was huge and lovely, with it's its own private balcony. Loved it. The restaurant was great and the staff were brilliant. Very good choice of cognac and other drinks at the bar.
Stayed in September 2021
Reviewed: 27 August 2021
Andrew
United KingdomSome of the features were a bit tired. Bathroom was felt cheaply done. It was clean though. I think I booked the last room so I would t be surprised if other rooms were better
Good location and nice staff. It was great value. The place is not 4* but dies have some lovely touches. Restaurant was good in a lovely garden. Nice staff
Stayed in August 2021
Reviewed: 18 August 2021
Jean
FranceAdd a topper mattress on the bed would avoid feeling the hole between the two mattress
Very nice hotel with a wonderful park and restaurant. The food is good and the staff is friendly and professionnal
Stayed in August 2021
Reviewed: 6 June 2021
Graham
FranceAll good
Big bedroom. Flexible and pleasant staff.
Stayed in June 2021
Reviewed: 2 August 2023
Martin
United KingdomWe stayed here on a Sunday so were unable to get dinner ( we were aware of this beforehand so came prepared). The hotel is situated in a very quiet village close to the Charente river and as we were cycling the river its location was good for us. The grounds are really extensive and kept in very good order. Secure storage for our bikes was available and easily accessible ( not always the case.) the breakfast was good and the staff very helpful.
Stayed in July 2023
Reviewed: 25 September 2022
John
United KingdomNo complaints at all!
Excellent breakfast
Stayed in September 2022
Reviewed: 28 August 2022
Mary
United KingdomTwo main problems; the bed had a plastic type of under sheet that made a crackling sound with every move, and was very hot. The restaurant is let down by its appalling service, had to ask twice for our wine that took over 30 minutes to arrive, starters took a further 20 minute, the our main a further hour. A 7.30 booking finished shortly before 10. Maybe we were unfortunate and it was a very busy night. Certainly the restaurant was very full.
We were very impressed when we arrived at this hotel. Our room was spacious and well equipped.we liked the ground floor room and it’s outlook over part of the garden. The grounds to this Hotel are large and very attractive. The outside terrace laid out for dinner was beautifully done.
Stayed in August 2022
Reviewed: 11 August 2021
Sam
BelgiumWe first did not get the room we had booked (with balcony, as we have small children and this gives us the possibility to drink something and talk when they are sleeping) - when we asked this was however (after saying that “this is difficult”) not really an issue and we got the room initially requested. Rooms are certainly fine for the price paid, only issue was that the room was rather noisy (other guests, some kid playing piano downstairs until rather late without anyone apparently reacting, as it went on for 1+hour)
Nice location, nice garden, good facilities. Hotel checked in advance whether we wanted to have dinner at their restaurant- very well done, as often hotels don’t and then are fully booked when you arrive.
Stayed in August 2021
Reviewed: 21 August 2021
Anonymous
United KingdomMosquitoes! But they are everywhere!
Great with dogs. Large gardens that are surrounded by fields and vineyards. Lovely restaurant and excellent food!
Stayed in August 2021
Reviewed: 2 August 2023
Lynda
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 2 August 2023
Lynda
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 19 July 2023
Nadincher
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 11 October 2022
Jennifer
FranceThere are no comments available for this review
Stayed in October 2022
Reviewed: 21 May 2022
Neil
United KingdomThere are no comments available for this review
Stayed in May 2022
Showing 1 – 18
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