“Friendly, helpful and efficient staff throughout the hotel, comfortable bedrooms, great bar and restaurant and fabulous coffee shop. Food in the reataurant was excellent and breakfast well worth the money. Perfectly positioned as a base for exploring the Cotswolds and ample parking behind the hotel.”
“A fabulous location, very friendly and helpful staff, and the food was excellent.
However, the whole place is extremely tired and needs an overhaul. Somewhere that sells itself as a high-end luxury hotel (and charges so) cannot have frayed carpet coming up at the door ways, and damaged paint. The dining room needs a refresh (and perhaps an interior designer) and the bar area is rather odd and looks like something you’d more likely find in a travel lodge.
This stay was a 40th present to my best friend and to be frank I was rather embarrassed at how down at heel the whole place felt. A huge disappointment. Though as I say, very friendly staff and rather surprisingly yummy food. And a comfortable bed. If this were not billed as being rather on the luxurious end of things, it wouldn’t have been a bad stay at all!”
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