The Avenue, Oakham, LE15 8AH, United Kingdom
#6 of 13 hotels in Oakham
Guests' ChoiceBased on 1354 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 August 2023
Kevin
United KingdomHad some complaint about the room left a letter for the general management but have not received a email or phonecall very poor fo 4 star hotel
didn'n have breakfast or dinner at barnsdale
Stayed in July 2023
Reviewed: 7 August 2023
Mike
United KingdomI stay here several times a year and the breakfast and rooms are great
Stayed in July 2023
Reviewed: 2 August 2023
Andris
United KingdomBooking dot com allowed us to book a room for four adults, but the room we booked was intended for two adults and two children. The lack of options on Booking dot com meant that neither I nor the hotel could cancel, and so we needed to pay at a reduced rate for an additional room. The hotel was helpful, but it once again shows that Booking dot com has limited interest in the needs of the people it makes money from.
Beautiful place with excellent staff. I loved the fresh milk for the in-room coffee, which was also of exceptional quality.
Stayed in July 2023
Reviewed: 1 August 2023
Allan
United KingdomMore staff and more choice of cooked breakfast would be better
Stayed in July 2023
Reviewed: 27 July 2023
John
United KingdomNot clear you had to make dinner reservations before you arrived. At first said for second night restaurant full to my daughter ,but then when we asked again said last table 1915 which was fine but would have been upset if none available as did not want to drive anywhere after long day out and nowhere near .
Stayed in July 2023
Reviewed: 26 July 2023
Rebecca
United KingdomThe room was quite dusty, maybe not been used in a while but it was not a situation at all that was worth me not ever staying again. I felt so happy and relaxed and staff are great, only little downfall
Absolutely gorgeous spot , fantastic food and bar. Free wine on arrival. Wonderful staff.
Stayed in July 2023
Reviewed: 24 July 2023
Nicola
United KingdomService in the restaurant was very poor. Not just very very slow, but confused with dishes going out to wrong tables and courses landing out of sync. Huge shame as the food is lovely. Breakfast was the same - potentially lovely food but all cold as service let it down . Plates were not cleared or tea sorted etc
Lovely location, staff and general layout - its a lovely place but the restaurant let it down in terms of service (food was lovely)
Stayed in July 2023
Reviewed: 21 July 2023
Jane
United KingdomWeird floor covering in bathroom which felt unhygienic (non sealed surface that couldn’t have been properly washed with water) Much dust at edges of room….. again peculiar choice of floor covering. Very forthright attitude when I said the other guest would be arriving later “ We’ll who is paying as it needs to be paid now” Then we were asked on leaving by same member of staff to pay for the breakfast which had been included in our room rate.
Continental breakfast was great. Bed very comfortable. Complimentary drinks very good. Shower powerful and lots of hot water. Majority of staff very friendly and helpful. Overall good.
Stayed in July 2023
Reviewed: 17 July 2023
Deborah
AustraliaShower water was too hot and not able to be cooled which made a shower very uncomfortable though a previous room was ok, I suspect a broken shower mixer in this case
Room was comfortable, the bed was very good and the breakfast also good
Stayed in July 2023
Reviewed: 13 July 2023
Jane
United KingdomRoom Put in the attic Too many stairs and long way to room Not good for an elderly person
Breakfast nice location of restaurant good Lovely meal and venue for a birthday dinner
Stayed in July 2023
Reviewed: 3 July 2023
Carolyn
United KingdomRoom was a bit hot but better when we discovered an electric fan Dinner was tasty but very slow drinks service (had to chase) and very expensive relative to what we paid for the room (£150 for two of us which was only three drinks and two courses). We were seated in the Orangery the night we were there and although a nice space it wasn’t special enough (no table cloths/tables very close together etc) for the cost
Good check in Attractive room Location for our requirements was good Pleasant staff throughout
Stayed in July 2023
Reviewed: 3 July 2023
Allan
United KingdomLots of variety at breakfast, served in very pleasant surroundings. Hotel in beautiful part of England, quiet at night, very comfortable room and bed.
Stayed in July 2023
Reviewed: 2 July 2023
Angus
United KingdomNothing. The only issue was trying to get a taxi to/from Oakham. A long list provided by the team, none of the taxis could help.
Layout and outside space
Stayed in July 2023
Reviewed: 2 July 2023
Patricia
United KingdomMy original room was very small without chair or anything to sit on in the evening, very basic but when I mentioned it at reception it was changed straight away.
breakfast and dinner very good. Bar dining area very nice to sit in. Staff lovely. Limited menu choice for dinner but food was good.
Stayed in May 2023
Reviewed: 1 July 2023
David
CanadaThe service in the restaurant the first night was rather slow
Great location very attentive for the wedding
Stayed in June 2023
Reviewed: 29 June 2023
Valerie
United KingdomPillows could be better.
Location and style of accommodation parking proximity to race staff. Didn’t have time for breakfast as racing early but there were banana and cereal.
Stayed in June 2023
Reviewed: 29 June 2023
Jane
United KingdomThe staff were very welcoming and friendly. Lovely decor and quality teas, coffees and toiletries in the room. Comfy bed and peaceful location. There was a wedding on and I didn’t hear any noise from the celebrations and I went to bed early!!
Stayed in June 2023
Reviewed: 27 June 2023
Ian
United KingdomWe had a meal in the hotel on a Sunday evening. From ordering to being served was almost two hours. The food was very good but the wait was very disappointing.
The breakfast was excellent with a good choice.
Stayed in June 2023
Reviewed: 26 June 2023
Helen
United KingdomOn Booking.com the room was advertised as having a double bed and sofa bed but this was not the case so one of us had to sleep on the floor. The room was incredibly hot with poor ventilation and very noisy as many guests walked past our room talking loudly after we had gone to bed
Dinner was outstaning. WE both have dietary needs and the chef and waiter were excellent in adapting to our needs and the food was incredible.
Stayed in June 2023
Reviewed: 21 June 2023
Robert
United KingdomRoom was too small, Almost impossible to use the toilet as the towel rail was too close to it.
Food and Service were excellent.
Stayed in June 2023
Reviewed: 19 June 2023
Luanne
United Kingdomnothing
A great place for a wedding or in my case a special birthday gathering.
Stayed in June 2023
Reviewed: 6 June 2023
Gillian
United KingdomI can't think of one thing that we didn't like
Fantastic location. Beautiful room. Very clean. Helpful and smiley staff. Big car park. Quiet room. Beautiful grounds. Lovely dining area, prompt service and food hot on arrival.
Stayed in June 2023
Reviewed: 29 May 2023
Judie
United KingdomThere were 14 in our party, we had booked for dinner Friday evening - even though we booked months ago, we were sitting on 3 tables. We were originally asked to make our choices while we were having drinks but then the waiter took our orders at individual tables ; the food arrived at different times. Food was ok, but some people commented their puddings were hard. Breakfast - what we had wasn't quite what the menu said, for example Boiled eggs and Marmite soldiers was ordered but it was just boiled eggs ( the waitress seemed surprised when we requested the marmite soldiers ). Vegetarian / vegan choices very limited but oat milk was available.
Peaceful hotel around an attractive courtyard. Very comfortable bed and a nice bedroom.
Stayed in May 2023
Reviewed: 24 May 2023
Diana
United KingdomWe only slept at the hotel & cannot comment about breakfast or other meals. Location was lovely.
Stayed in May 2023
Reviewed: 21 May 2023
Lisa
United KingdomBathroom doors stuck and were difficult to open
The hotel was beautifully presented with plenty of sitting areas inside and out. The food was really good. Staff were really friendly.
Stayed in May 2023
Isla, Spain
Aix-les-Bains, France
Rome, Italy
Hong Kong, Hong Kong
Ontario, USA
Pissouri, Cyprus
Santa Marta, Colombia
Lagarde-Hachan, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content