Isle Of Portland, Nr Weymouth, Portland, DT5 2EN, United Kingdom
#14 of 31 hotels in Portland
Guests' ChoiceBased on 822 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
7.7
Staff
9.1
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 1 June 2024
Janet
United KingdomA bit dated
Location
Stayed in June 2024
Reviewed: 1 June 2024
Denham
United KingdomBathroom was a little tired, but not bad.
Excellent breakfast, incredible view and warm and friendly staff. Bar and restaurant were great. Electric car charging points were available for a modest extra fee.
Stayed in May 2024
Reviewed: 31 May 2024
Richard
United KingdomThe elevated position gave fantastic views of Chesil beach and the breakfast exceeded expectations - plenty of choice and well cooked
Stayed in May 2024
Reviewed: 30 May 2024
Elinor
United KingdomI found the room quite cold as the heating had been turned off for summer. One of the hand towels in the bathroom was stained.
The view from the bistro is amazing. Breakfast was really good with lots of choice. Staff were very helpful with our queries. Loads of parking. Room was spacious and hotel was able to lend us a crib for the baby.
Stayed in May 2024
Reviewed: 28 May 2024
Pauline
United KingdomNothing,all good
It was quiet, very clean , friendly helpful staff. Just what we wanted
Stayed in May 2024
Reviewed: 25 May 2024
Colin
United KingdomOur room was not serviced and we were told that this is normal practice since Covid but was resolved by the Manager
The food and the view from the restaurant . The understanding and help from the manager. We liked his "hands on " style too.
Stayed in May 2024
Reviewed: 25 May 2024
Gerry
United KingdomVery poor wi-fi strength ( signal kept dropping out VERY annoying ) in are Room/ Area of hotel. Please get it sorted owners of Portland Heights Hotel. One small and might be looked on by some as unimportant but there were never enough milk pots / tubes with the tea/coffee making facilities, although if you popped down the reception they always supplied more willingly.
Fantastic view over Chesil beach and Portland Harbour. Excellent choice for breakfast to suit all dietary requirements from a Traditional British Fry up to veggie / vegan. Booked a Superior size room which was a good size with King Bed, Bathroom with Large Bath with shower.
Stayed in May 2024
Reviewed: 13 May 2024
Danielle
United KingdomRoom could do with a bit of updating but everything else was great!
Excellent location, friendly staff!
Stayed in May 2024
Reviewed: 12 May 2024
Donna
United KingdomRoom quite small, corridors need some updating, feels very dark.
Excellent position up on the top of Portland. Reception area is lovely as is the restaurant, which has fantastic views. Food was great, loads of choice for breakfast and some gluten free for me too!
Stayed in May 2024
Reviewed: 9 May 2024
Stephen
United KingdomThe bathroom smelled of cats pee. I brought this to the attention of the Duty Manager but he could not detect the smell. However he did offer a room replacement, which I declined at the time. He requested the cleaners to clean the bathroom and the bathroom smelt very good. Sadly the cat pee smell slowly returned during the day. I can only think that either the bathroom floor was reacting negatively to the cleaning solution or possibly an issue with the drains. It is fair to say that the smell reduced over my 3 day visit but clearly there is an issue with this room that needs a more detailed investigation. I have stayed at his hotel quite often with no issues with smells in the bathroom (though not in this particular room).
Helpful staff. Plenty of food selection at breakfast.
Stayed in May 2024
Reviewed: 6 May 2024
Jo
United KingdomThe toilet paper was very thin, could do with extra lighting around the bathroom mirror and a magnified mirror too. Sockets by the bed for the phones (we were in room 215).
The location was great, the room was well decorated. Great mini lights in the bathroom.
Stayed in May 2024
Reviewed: 6 May 2024
Ben
United KingdomThe lady on Reception was very unhelpful. She greeted us in a very unwelcome manner and tutted to our enquiry about a travel cot. She slammed down her pen huffed and puffed and stated the ones they had would be old and she didn't know where they'd likely be located. We regularly stay in hotels and its been a long time since we've had such a bad first impression!!!
Wow, what an incredible location!! The view was absolutely stunning..... one you'd travel the world to find ✨️
Stayed in May 2024
Reviewed: 24 April 2024
Paul
United KingdomThe hotel looks dated in spite of attempts to modernise
The location was excellent
Stayed in April 2024
Reviewed: 22 April 2024
Pankhurst
United KingdomIt was fine big complaints, light switch when you go in the room needs replacing, bit of paint on the ceiling in bathroom and prob needs a chest of drawers for more storage other then that perfect
Local area is brilliant the hotel was quiet and tidy
Stayed in April 2024
Reviewed: 8 April 2024
Lauren
United KingdomThe only issue we encountered is someone set of the fire alarm past midnight twice other than that very lovely highly recommend
Lovely and clean very welcoming
Stayed in April 2024
Reviewed: 8 April 2024
Sheila
United KingdomThe bed in the hotel, need new mattress because mine was lumpy
The coastal path hikes
Stayed in April 2024
Reviewed: 5 April 2024
Colin
United KingdomNothing
Location
Stayed in March 2024
Reviewed: 27 March 2024
Carsten
GermanyWe arrived late with muddy shoes and we were provided over sleeves. In the Morning we slept too long but the kitchen still prepared breakfast for us. Perfect view.
Stayed in March 2024
Reviewed: 26 March 2024
Francis
United KingdomThe food .
It’s locations
Stayed in March 2024
Reviewed: 25 March 2024
Jill
United KingdomThe beds were a bit uncomfortable, & we were very disappointed with the self service breakfast. The toaster took ages to toast, the scrambled eggs were inedible, tinned mushrooms !! the sausages had gristle in them, very small croissants, not a very good variety of fruit, just defrosted frozen fruit & grapefruit. Nice selection of cereal & juice. The evening meals were rather expensive. £25 for hunters chicken !!
There was plenty of parking, great location, friendly staff, spacious rooms & very clean. We had afternoon tea which was lovely. The staff were very friendly & changed some of the sandwiches we didn't like for us, plenty of choice of cakes !! the views from the Bistro were amazing.
Stayed in March 2024
Reviewed: 24 March 2024
Samantha
United KingdomHotel once your out of reception could do with updating. Bed very firm and radiator kept making noises. Small TV compared to other places.
Great location, breakfast was lovely and great views. Staff all friendly. Reception area lovely and bright. Rooms are a good size. Lovely size bed. Coffee , tea and biscuits provided in room and in bathroom you had hair and body wash and and soap.
Stayed in March 2024
Reviewed: 21 March 2024
Richard
United KingdomShower wasn't great.
Great views. Excellent location. Friendly staff and good food.
Stayed in March 2024
Reviewed: 20 March 2024
Andrew
United KingdomI’m still waiting for the receipt.
Position
Stayed in March 2024
Reviewed: 8 March 2024
Julian
United KingdomThere’s no lift to get up stairs .
Great location ,great views
Stayed in March 2024
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