Central Promenade, Llandudno, LL30 2XS, United Kingdom
#22 of 42 hotels in Llandudno
Guests' ChoiceBased on 2827 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.2
Staff
9.2
Value for money
8.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Frank
United KingdomWas excellent
Stayed in May 2024
Reviewed: 20 May 2024
Yiunam
United Kingdomno discount
this is good place for visit nice view and comfortable environment some supermarket walk about 10 minutes away Neighboring hotels are more expensive and high-end Convenient parking Excellent hotel breakfast There is an additional fee for pets, 15 pounds for each of two small dogs
Stayed in April 2024
Reviewed: 18 May 2024
Jennifer
United KingdomCooked breakfasts were only lukewarm.
Right on the promenade and had a lift.
Stayed in May 2024
Reviewed: 17 May 2024
Paul
United KingdomNo dislikes just a suggestion parasols would be good to have on the terrace as protection from the sun or rain,.
The location which was on the sea front close to the pier, the hotel had a car park at the rear of the hotel, breakfast at the hotel was very good and also the service . All the staff were very friendly and helpful. The hotel has a cosy bar and there is a terrace at the front of the hotel overlooking the beach. The hotel does not do evening meals except when there are large parties or coaching parties, the staff pointed out all good eating establishments which are all with walking distance, the taxis in llandudno are very reasonably priced should you not wish to walk..The hotel do picnic lunches if you ask which are reasonably priced. Close to the hotel is a retail shopping area and the town has a wide variety of shops bars and restaurants. Our room had an ensuite, tea and coffee are supplied in the room, there is a lift in the hotel
Stayed in May 2024
Reviewed: 15 May 2024
John
United KingdomClean room and bathroom but a little on the small side.
Friendly staff. Excellent breakfast. Lift up to room and car parking.
Stayed in May 2024
Reviewed: 15 May 2024
Samantha
United KingdomNothing to not like!
Right on the sea front with a sea view and view of the prom!
Stayed in March 2024
Reviewed: 12 May 2024
Karina
United KingdomIt was very hot in a room and no air con
Clean room, good and tasty breakfast, helpful staff
Stayed in May 2024
Reviewed: 11 May 2024
Michael
United KingdomThe door in the shower almost fall to my wife because it can be easily to be detached.
Location, the price and the food.
Stayed in May 2024
Reviewed: 9 May 2024
Dean
United KingdomQuite satisfied
Able to park at hotel. Good shower and towels. Comfortable bed. Adequate breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Jennie
United KingdomBed could have been a bit more comfortable but staff excellent Very good breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Peter
IrelandNice & brigt ,spaceious
Stayed in May 2024
Reviewed: 7 May 2024
Karen
United KingdomNothing
Brilliant location, clean rooms, friendly staff, fantastic breakfast, great for dogs too.
Stayed in May 2024
Reviewed: 7 May 2024
Colleen
AustraliaGreat location, clean room with all the basics. Very comfortable bed. Amazing breakfast with friendly staff all round. The young man and lady in the dining room were so helpful, I watched them with quite a few older guests and they really went above and beyond. Overall very happy and would recommend and have no hesitation in booking again.
Stayed in May 2024
Reviewed: 3 May 2024
Patfarmer
United KingdomLounge could have been brighter with Flowers or magazines.
Easy access to sea, promenade, art gallery, with good cafe, a good range of shops, and friendly people.
Stayed in May 2024
Reviewed: 30 April 2024
Kimberley
United KingdomNothing I didn't like.
The staff were so lovely and really do everything they can to make your stay the best. I love how dog friendly the hotel is, the only place the dogs can't go is the dining room which is understandable but they do have tables set up in the function room meaning that you can eat your breakfast in there with your dog,s if like us, you don't want to leave in the rooms whilst you go down for breakfast.
Stayed in April 2024
Reviewed: 30 April 2024
Timothy
United KingdomCar park is a bit cramped - don't suppose you can do much about that. Wash basin was cracked and would be better replaced
Excellent breakfast, room was fine and clean - possibly a little bit of re-grouting and a new sink might be better! - location pretty good. Staff were all very friendly and helpful
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomParking/lack of
Staff where great, room was acceptable. I would recommend to friends. We loved the sea views.
Stayed in March 2024
Reviewed: 28 April 2024
Stuart767
United KingdomWobbly toilet seat. No evening meal. Very tight alleyway to access parking.
Sea view was brilliant. Breakfast was brilliant, Room was generally god, but one or two issues with fixtures and fittings in the bathroom - easily fixed by the management. Parking good and accessible by lift.
Stayed in April 2024
Reviewed: 28 April 2024
Nicola
United KingdomSome fittings and furnishings a little tired and smell smokey. Would have been nice if the bar opened up into the larger room and had some more atmosphere and space which would encourage people to spend some time in the hotel in evenings.
Perfectly located. Staff all very accommodating and friendly. Breakfast excellent. Rooms clean and nice size, with lovely views
Stayed in March 2024
Reviewed: 26 April 2024
Julie
United KingdomBreakfast was OK but could of been warmer and more choice fruit ,and cereals and some nuts .
Seaview,room,
Stayed in April 2024
Reviewed: 24 April 2024
Marie
IrelandDidn't like the brown carpet on bedrooms. Needs updating .
Breakfast was very very good. Every thing fresh and well cooked.. Staff were very friendly and efficient.
Stayed in April 2024
Reviewed: 22 April 2024
Sanjeev
United KingdomBuffet should have more spread
Location
Stayed in April 2024
Reviewed: 21 April 2024
Kathetine
United KingdomTheres nothing we didnt like.
The location is brill, hotel is always nice and clean and the staff are great always polite and happy to help. And its dog friendly which is good my dog comes everywhere with me this is my second visit. Also buffet breakfast is great as you can choose what you want and dont want good selection.
Stayed in April 2024
Reviewed: 21 April 2024
Clare
United KingdomAll great
Lovely hotel, beds really comfy. Close to pier, shops & restaurants. Breakfast was amazing 😋
Stayed in April 2024
Garrel, Germany
Stockholm, Sweden
Chumphon, Thailand
Dusternbrook, Namibia
Chania Town, Greece
Miami Beach, USA
Bolsena, Italy
Miami Beach, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content