Breakfast was lovely. But, regarding the room. Bit disappointed it was £40 extra though, as we had 2 dogs.And didn't realise the extra charge.

Stayed in March 2024

The shower head was not great to manage, it is one of those that is supposed to sit on the side of a bath to rinse, no t a main shower head. The hotel decor was very tired and dated. There was a constant running water noise close to our room from inside the hotel. The mattress on the single bed in the room was really hard and uncomfortable. The lady in the breakfast room was abrupt, rude and loud, quite discourteous and the breakfast selection was substandard and inadequate.

The hotel location is stunning and we had a lakeside view. The reception staff were very kind and well mannered. The room was a good size and had coffee making facitilities and TV

Stayed in April 2024

Cleanliness was not good and not that well equipped.

Friendly and helpful staff.. location was great.

Stayed in April 2024

Small things, had to keep charging up room entry cards

Good location and good value for money, staff friendly . Ample parking

Stayed in April 2024

Bathroom facilities were mediocre, Toilet seat was "interesting" as it didn't actually fit the toilet at all and you was left with partly sitting on the porcelain rim Shower leaked down the wall and flooded the floor, plus the tiles were loose or just balanced in place at the base of the bath. no hot breakfast as this was not available until after 8am and (due to having to be at a conference for 8:30am, and allowing for travel) I had to be gone long before it was ready. If you have food allergies, i'd say take your own food and there was only Soya Milk as a milk alternative

Room was clean and tidy and comfortable. There was tea and coffee facilities with plenty of supplies and milk Breakfast was ok, The room had a balcony which was a bonus and a stunning view.

Stayed in April 2024

The menu needs more choice

The location was very good

Stayed in April 2024

The fire doors along the corridor slammed after 11pm, and somewhat after 12pm which kept me awake.

Staff were very friendly. Food was great. Good bathroom with bat included.

Stayed in April 2024

Bed was as hard as rock. Perfect for my Japanese partner (they like hard beds). kept me awake ;-(

Everything nicely decorated and comfortable - very good value. Staff helpful and pleasant.

Stayed in April 2024

Didn’t stay long enough

Didn’t have breakfast. Location was lovely!!

Stayed in April 2024

Not applicable

The area as it was very close to RAF Cosford, and my son was graduating

Stayed in March 2024

Poor wifi Phone signal poor TV signal poor

Good location for walks

Stayed in April 2024

Just great hotel

Stayed in March 2024

There was nothing I didn't like.

I booked here as I wanted to do some walking at Church Stretton. I was offered a very competative here and with the accommodation and breakfast, I found this to be good value.The staff were most helpful and I cxan't thank them enough.

Stayed in March 2024

We only got one towel Cleaning staff were a little excited and knocked on our room a few times prior to us checking out

Quiet and lush hotel for such a country area Spacious room Decent shower and hot Breakfast delish

Stayed in March 2024

We stayed overnight for the Tom Jones tribute evening. 3 course meal was very good, big portions and hot and tasty. Robb Dee as Tom Jones was brilliant. Staff were attentive and pleasant even though there was a bit of a problem with the card machine due to WiFi signal being poor. Breakfast was buffet, plenty of choice, nice clean tidy dining hall. In terms of the room. We had the four poster room which, although spotlessly clean, was very tired in decor. It wouldn't take much to make these rooms really high end and fit for a modern clientele. There was no spoon for the tea and coffee, no hairdryer and radiator was off for our entire stay. On the plus side, the bed was comfy and the room was spacious and had nice seating area. The outside of the building appears to have a new roof and new windows and is in good repair. I am hoping that this is now to be extended to refurbing the rooms as they could be so lovely. All in all we had a great evening and a comfortable stay but it could have been so much better.

Stayed in March 2024

No heating at night

Location

Stayed in March 2024

Dated and dirty

Location

Stayed in January 2024

Rooms need updating

Location and friendliness of staff. Lovely views from room. Breakfast good. Value for money. Clean

Stayed in March 2024

The TV was poor

The location was close to a major town, but very rural, the property was nicely presented and the staff were very pleasant. Bar prices were very reasonable.

Stayed in March 2024

No much

Pleasant surroundings,well kept Staff were excellent, nothing too much trouble

Stayed in March 2024

N/a

The location was amazing and the bar was fantastic.

Stayed in March 2024

Bar and food were far to expensive which is a shame as the bar and restaurant were very relaxed and friendly

Staff were excellent location is fine plenty of nice walks shower and bath were great

Stayed in March 2024

We only stayed the one night and would of loved to return for a few more, however the extra at £20 per night is too much. £20 per stay would of been acceptable. Such a shame.

A lovely bespoke hotel. Like stepping back in time. Decor, facilities,grounds and staff were great.

Stayed in March 2024

The shower in the bathroom couldn't be adjusted properly which meant the floor got flooded quite badly and had to be dried up which meant using towels that could have lasted for two nights instead of one. The room wasn't made up and tea/coffee provisions not replaced whilst we were out on the Saturday but not sure if we should have requested this...??? Sunday morning breakfast, again no problem to do vegetarian sausages and poached eggs but there was a lack of choices for yoghurts, cereals and bread. Maybe this was because there were more people in for breakfast and "when it's gone it's gone"...???

A good hotel in a beautiful location for walking. Had booked the four poster room but received a phone whilst on our way that due to unforeseen circumstances it wasn't available and we had been upgraded to a larger room with balcony overlooking the lake (the view of the countryside was also lovely). Breakfast on the Saturday was excellent and the staff went out of their to prepare vegetarian sausages and poached eggs. Quality of food on offer for breakfast was good. Restaurant food was OK but could have had a few vegetarian options...??? Bar staff in the evenings were excellent.

Stayed in February 2024